i have a question? i filed a complaint against my child care provider. today i was told the state was there on the complaint and not to bring my child back. can they do this?
Kicking Child Out of Daycare
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Filed a Complaint Against my Child Care Provider
I guess it would matter what the complaint was about. Since the daycare is a business I suppose they can render service to whom they chose. Make sure they give you back any money due. You also may want to check with your state's licesning agency about this tactic. They may also be discriminating if you fall under a "whistle blower" provision.
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Originally posted by Unregisteredi have a question? i filed a complaint against my child care provider. today i was told the state was there on the complaint and not to bring my child back. can they do this?
yes... Parents have a choice to terminate childcare services with their daycare provider & the provider can do the same, normally I would think the provider would do this in circumstances where thier is conflict in the daycare that the provider & parent was not able to resolve or accomodate a parents schedule. But yes they can stop your childcare services. I donot recommend it, it ia not good business. But if you have complained against your childcare provider, why are you upset that they have terminated your services, obviously you are dissatisfied about your childcare services. If you had to go as far as call the state, why would you want your child to go back?- Flag
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As a provider I would not want a child in my daycare if the parents thought it necessary to make a complaint with the state. I want parents who are open and willing to talk to me about any complaints they may have. This way we could work it out.
As a parent I would not continue to take my child somewhere I felt was bad enough that I had to make a formal complaint to the state. Why would you make a complaint and then keep taking your child there?- Flag
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It's all in the contract-if they don't have it in there they best be putting it in there-ex--my states-If your child hurts another, meaning, another child, my dogs, my helpers, or myself, that requires medical attention, this child will be terminated the day of. If I see fit, that a child needs to be removed for any other reason, a conference will be held to resolve the issues. If nothing is resolved, then a two week notice will be given for the removal of the child. If a child is asked to be removed before the two weeks is over-I PAY what days are left of the two weeks. (Advise from a daycare lawyer-)
I just had a issue like this-but it wasn't the child-it was the parent who was out of line-I just gave a written two weeks-shook hands and said good luck and so be it-I have other children and myself to worry about as well-- Flag
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Why Complain and Stay in Daycare
I understand why one would complain to the state licensure entity if issues were addressed and left unresolved or if primary care provider was out of the country when issues with staff occurred (only one staff present and sleeping on the floor with a dozen kids that should be being supervised). It's not so simple just to say find another daycare. In our community there is a shortage of daycare and our providers know it. So they feel invincible and it's quite un-empowering for parents that want to make sure their children are receiving adequate care for the $$ we are paying for it. There's a reason that the licensure process exists and that the complaints are SUPPOSSED to be confidential. Also, inspectors due not issue violations on complaints alone. They INVESTIGATE and if they find something wrong they issue violations. If there is not merit to the complaint, then why would the daycare provider sweat it?
Part II: I'd like to know if the daycare provider can, after kicking you out citing other factors, call all the other daycare providers in town and tell them not to take you because you are a complainer?- Flag
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I agree if you had a problem I would have been looking for other care.
I'm wondering what the complaint was and how they knew it was you that told?- Flag
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I understand why one would complain to the state licensure entity if issues were addressed and left unresolved or if primary care provider was out of the country when issues with staff occurred (only one staff present and sleeping on the floor with a dozen kids that should be being supervised). It's not so simple just to say find another daycare. In our community there is a shortage of daycare and our providers know it. So they feel invincible and it's quite un-empowering for parents that want to make sure their children are receiving adequate care for the $$ we are paying for it. There's a reason that the licensure process exists and that the complaints are SUPPOSSED to be confidential. Also, inspectors due not issue violations on complaints alone. They INVESTIGATE and if they find something wrong they issue violations. If there is not merit to the complaint, then why would the daycare provider sweat it?
Part II: I'd like to know if the daycare provider can, after kicking you out citing other factors, call all the other daycare providers in town and tell them not to take you because you are a complainer?- Flag
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as a provider, yes, if i found out you made a complaint to the state about me, you would be looking for alternate care. my parents know that at ANY time, if they have a problem, they can come to me to discuss it.
Now, as a parent, if there was a complaint bad enough to warrant calling the state, there would be no way my child would be going back there again.
there's a BIG diffenence between turning in "the provider doesnt change childs diaper enough" or "i dont like the food provider serves" and "provider hits/abuses/neglects child"- Flag
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Agreed. I pulled my daughter from a childcare (14 ys ago) when I was uncomfortable with the safety/quality of care, and I notified the licensor of my concerns. I did not go back... In that case, I had gotten of work early unexpectedly, and so arrived a couple of hours early- excited to get to spend extra daytime with my daughter at the park. When I arrived she was ALONE (at age 3)outside the yard playing in the street with no provider in sight. I put my daughter in car, and went to door- provider was watching TV and not even aware she was missing. Immediately provider complained about/began blaming child etc....
I agree with previous poster- if the problem is that the centers menus don't accomodate your picky eater, maybe even your child has a classmate that's aggressive, any number of things that can and should be discussed between parent and provider, the state shouldn't be called over that minor stuff. On the other hand- if you know there are violations or concerns affecting safety etc, not only should you report, you should, in interest of safety, pull your child from care.- Flag
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