Problems Nothing New Under The Sun...

[KIDZRMYBIZ]

...but it's ticking me off anyway. Seriously, when did people get so rude and have such a sense of entitlement?

Issue #1:
New family with 2.5yo DCB and SA DCG tries to drop off at 7:25. I open at 7:30, discussed at length at interview that I charge an extra $5 per day for earlier drop-off, DCM doesn't want to pay extra so says she'd make the 7:30 work. No issue for the first 2 weeks until today. I waited until 7:28 (those 3 minutes were an eternity!) then opened door, said she was a few minutes early, reminded her of my policy. DCM whines that she's been late to work the days I don't "let" SA girl come, and she WILL drop-off DCB early those days. Oh, you will, will you? I reminded her that it will be an additional $10 per week then, and shall we start with this week, and will that be cash or a check? Of course, that got her mad and she threatened that they are going to have to find a new place. Well, I'm not going to wait for them to term me. Won't they be surprised when THEY get a term notice on Monday? I have been struggling with them anyway, for a variety of reasons, and was looking for an out, anyway.

Issue #2:
Remember my total jerk DCD that contracted and pays for 3 days, but kept dropping baby DCG off 4 or 5 days week after week? Remember how I put my foot down and said NO MORE FREE DAYS, and they were so angry, especially DCD? Well, they got over it, stayed with me, and things have been beautiful since. Until today. DCD texted me last night that Grandma couldn't watch DCG today, so they needed 4 days. This is the first time they have not traded and asked for an extra day since then. I was tempted to remind in text of extra payment, but thought I shouldn't assume they are going to try to stiff me. They did. I am going to e-mail and text both parents that payment is short, and I can just feel that it is going to turn into a confrontation. I just know it.

It's not even Monday! I will count my blessings in that!

[Shell]

Wow! Good for you sticking to your policies and staying tough! It is so annoying that adults need reminders and consequences like little kids, but some never learn!

[EntropyControlSpecialist]

People are cheap and rude these days.

[NightOwl]

So dcd is going to be angry that you won't care for his child for FREE?? Idiot. Tell him you'll be taking next week off and he's still going to pay for it.

[MotherNature]

Really 5 minutes? She's later b/c of five minutes??? I seriously doubt that. Maybe she should find someone closer to work, or stop going thruthe Starbucks drive thru after she drops off. I find her excuse infuriating. It's one thing if she's trying to drop off 20 mins early, but to say that you not llowing 5 mins earlier is making her late is ridiculous.

[TickleMonster]

I hear ya hun! These parents and their excuses are simply stupid sometimes. Ugh.

[Meeko]

...but it's ticking me off anyway. Seriously, when did people get so rude and have such a sense of entitlement?

Issue #1:
New family with 2.5yo DCB and SA DCG tries to drop off at 7:25. I open at 7:30, discussed at length at interview that I charge an extra $5 per day for earlier drop-off, DCM doesn't want to pay extra so says she'd make the 7:30 work. No issue for the first 2 weeks until today. I waited until 7:28 (those 3 minutes were an eternity!) then opened door, said she was a few minutes early, reminded her of my policy. DCM whines that she's been late to work the days I don't "let" SA girl come, and she WILL drop-off DCB early those days. Oh, you will, will you? I reminded her that it will be an additional $10 per week then, and shall we start with this week, and will that be cash or a check? Of course, that got her mad and she threatened that they are going to have to find a new place. Well, I'm not going to wait for them to term me. Won't they be surprised when THEY get a term notice on Monday? I have been struggling with them anyway, for a variety of reasons, and was looking for an out, anyway.

Issue #2:
Remember my total jerk DCD that contracted and pays for 3 days, but kept dropping baby DCG off 4 or 5 days week after week? Remember how I put my foot down and said NO MORE FREE DAYS, and they were so angry, especially DCD? Well, they got over it, stayed with me, and things have been beautiful since. Until today. DCD texted me last night that Grandma couldn't watch DCG today, so they needed 4 days. This is the first time they have not traded and asked for an extra day since then. I was tempted to remind in text of extra payment, but thought I shouldn't assume they are going to try to stiff me. They did. I am going to e-mail and text both parents that payment is short, and I can just feel that it is going to turn into a confrontation. I just know it.

It's not even Monday! I will count my blessings in that!

Mom #1 needs it pointed out to her, that 5 extra minutes a day works out to over 21 hours of free care over the course of the year. Ask her if she would be willing to work for 21 hours and not get paid.

Dad #2 is just a jerk. I would term. That said.....when the child was brought to the door on day four, when only three had been paid for....they should have been turned away on the spot. He is angry because what was allowed before is not being allowed now.

[CraftyMom]

Mom #1 needs it pointed out to her, that 5 extra minutes a day works out to over 21 hours of free care over the course of the year. Ask her if she would be willing to work for 21 hours and not get paid.

Dad #2 is just a jerk. I would term. That said.....when the child was brought to the door on day four, when only three had been paid for....they should have been turned away on the spot. He is angry because what was allowed before is not being allowed now.

[melilley]

Oh, what nerve those people have! No offense, but why did you allow free days to begin with? I would not stand for that and I can't believe that they expect free days either. I agree with Meeko.
This is why I only do prepaid childcare.

[KIDZRMYBIZ]

Update

Really 5 minutes? She's later b/c of five minutes??? I seriously doubt that. Maybe she should find someone closer to work, or stop going thruthe Starbucks drive thru after she drops off. I find her excuse infuriating. It's one thing if she's trying to drop off 20 mins early, but to say that you not llowing 5 mins earlier is making her late is ridiculous.

EXACTLY my thought! And I'm willing to do an earlier drop-off, but not for free. That's her beef with it.

Mom #1 needs it pointed out to her, that 5 extra minutes a day works out to over 21 hours of free care over the course of the year. Ask her if she would be willing to work for 21 hours and not get paid.

Dad #2 is just a jerk. I would term. That said.....when the child was brought to the door on day four, when only three had been paid for....they should have been turned away on the spot. He is angry because what was allowed before is not being allowed now.

Yep, and yep. Thank you! That is an excellent idea!

Oh, what nerve those people have! No offense, but why did you allow free days to begin with? I would not stand for that and I can't believe that they expect free days either. I agree with Meeko.
This is why I only do prepaid childcare.

Why? Because I was too nice. WAS! This forum really helped me find my spine and put it to use. When it became clear that the DCF did not intend to keep their new baby home on days off as they had said they would, and DCD turned into a passive/aggressive bad word, I decided that this was not a DCF I was interested in doing any favors for!

Update: I texted DCD that check was short, and he said they decided to keep her home on Friday, and forgot to tell me. I doubt it, if I hadn't said anything, but disaster averted! My day is much better now. Thank you all of you for backing me up!

[e.j.]

Really 5 minutes? She's later b/c of five minutes??? I seriously doubt that. Maybe she should find someone closer to work, or stop going thruthe Starbucks drive thru after she drops off. I find her excuse infuriating. It's one thing if she's trying to drop off 20 mins early, but to say that you not llowing 5 mins earlier is making her late is ridiculous.

I can see where 5 minutes could make a difference to someone trying to get to work even if they're not stopping to get coffee but the bottom line is, if she wants her kids to attend OP's day care, she needs to follow the rules. If she needs the extra minutes to get to work on time, pay for them or find someone else who is open just a little earlier in the morning. It's crazy to agree to a day care provider's policies when you sign up but then get mad when she enforces them!:confused:

[melilley]

Why? Because I was too nice. WAS! This forum really helped me find my spine and put it to use. When it became clear that the DCF did not intend to keep their new baby home on days off as they had said they would, and DCD turned into a passive/aggressive bad word, I decided that this was not a DCF I was interested in doing any favors for!

That was really nice! I too am starting to find my backbone, it's hard for me because I'm a people pleaser, but I see more and more that parents won't do the same.

[AmyKidsCo]

Why? Because I was too nice.

Sadly, whenever I've been "nice" it's come back to bite me in the heinie.

[KIDZRMYBIZ]

Another update

So, yesterday, I got up the nerve and called the 2 kids' previous provider. Am I ever glad I did! She was so nice, and confirmed what I suspected...they were lousy clients the whole 6.5 months she watched them-sob stories and asking for special constantly. She also told me that DCM wants to bring them back to her in the fall, because I won't watch the SA after the summer.

With that information, I contacted a waitlist and lined up new kids, and decided to term ASAP. She comes in for pick-up and tells me she is giving ME notice, and wants July 3rd to be the last day. Great! I didn't have to do it, but I did let her know that if I needed this to be the last week to start new kids, considering the circumstances, I'd let her know immediately.

Well, got with the new family, set everything up for them to start on the 30th, so I need them out after this week. I sent DCM a polite notice via e-mail today...then packed up all their stuff in case she blew her top. She did not disappoint!:: She picked-up, very hostile, and informed that TODAY is their last day. She looked sooooo shocked when I handed her the giant bag and said so sweetly, "I expected that from you. Sorry, kiddos! You will be missed. Bye-bye."

And now I can completely put all of it out of my mind, and enjoy the rest of the summer. I just feel bad for the next provider.

[Luvnmykidz]

Yay for you getting rid of them and congrats on your new family!!