Would This Be Fair Or Not

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  • laundrymom
    Advanced Daycare.com Member
    • Nov 2010
    • 4177

    #16
    Originally posted by daycare
    I am not letting them walk all over me. I got dupped into thinking that this family needed the exrta time to run their family businesses. I found out the truth later that the time was being used in a different way. Bu I had allready agreed to the time change and I don't want to go out of this business relationship being caddy by saying you gave notice and so i am going to change our contract times.

    I think that it is fair like sharlan said that I credit any days that I need to close early to conduct interviews. i don't think that this would be a problem.

    However, if explain to the family that i will need to close early on certain days to conduct interviews and they say no, well then I am just going to term on the spot...
    You owe NO EXPLAINATION why you need to close early. You have an appointment. Period. It's none of their dang business what appt you have.

    Comment

    • sharlan
      Daycare.com Member
      • May 2011
      • 6067

      #17
      Do not explain "WHY" you can't keep the kids late that night. IMHO, the less you say to her the better. Just simply say, Suzy and Johnny need to be picked up by X:XXPM. I will start charging a late fee at X:X1PM. You have a husband, you have kids, they have needs too.

      Comment

      • Cat Herder
        Advanced Daycare.com Member
        • Dec 2010
        • 13744

        #18
        They LIED to you.

        They got busted.

        The lie granted them EXTRA.

        They got busted.

        They lose EXTRA.

        Stop second guessing your self.

        Would you keep donating money to a charity after it was discovered it was not actually a charity? Ok, so that was rhetorical because THAT is what you are currently doing.....

        Hugs.
        - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

        Comment

        • Nellie
          Daycare.com Member
          • Sep 2011
          • 259

          #19
          Personally I'd give back the measly $36. You alone are going to be saving way more than that by not feeding them supper. That way they don't have anything to fight you on. I don't know exactly what your contract states. If it states that you get your time off paid keep it. If your time off is not paid for return it. I BELIEVE you deserve the money, but you need to do what the contract says. If they owe for NOV, I'd keep it and deduct it from Nov's pay. We want and expect the parents to fallow the contracts/we should do the same. I realize that they have broken the rules, but your the professional.

          Good luck with the rest of the month Why did they pull the children from care? Just a question. It is more than likely a blessing in disguise for you.

          Comment

          • morgan24
            Daycare.com Member
            • Feb 2011
            • 694

            #20
            Originally posted by daycare
            Well the thing is that they family has prepaid their care for a month in advance. I am charging a small fee of $3.00 extra a day for the extra meal and hour... Yeah a ton right. So should I refund the money they paid for the extra hour and dinner?
            Since they don't need the extra time for work and you only have the rest of the month left with this family, I would refund the extra that they paid & let them know what time to pick up. They are already moving on and I think the interviews are more important than trying to keep this family happy.

            Comment

            • nannyde
              All powerful, all knowing daycare whisperer
              • Mar 2010
              • 7320

              #21
              I would refund their balance and term them completely.

              It's time for them to move on to another provider to restart the shunning of their children. They have maxed you out so the only way to go is to start over with someone who is desperate and inexperienced.

              Time for them to go.
              http://www.amazon.com/Daycare-Whispe...=doing+daycare

              Comment

              • daycare
                Advanced Daycare.com *********
                • Feb 2011
                • 16259

                #22
                Originally posted by nannyde
                I would refund their balance and term them completely.

                It's time for them to move on to another provider to restart the shunning of their children. They have maxed you out so the only way to go is to start over with someone who is desperate and inexperienced.

                Time for them to go.
                This is the decision that I have already made... I can't deal with anymore of it and I won't. I let this happen and it is MY fault.

                This is why you never do SPECIAL....Right Nan...

                ugh.......

                Comment

                • Christian Mother
                  Advanced Daycare.com Member
                  • Feb 2011
                  • 875

                  #23
                  Why couldn't you interview with the late family being there?

                  Comment

                  • sharlan
                    Daycare.com Member
                    • May 2011
                    • 6067

                    #24
                    Originally posted by Christian Mother
                    Why couldn't you interview with the late family being there?
                    Chances are the mom would walk in during the middle of the interview and cause a scene. No way would I do an interview with the other kids there.


                    I am sorry that things turned out the way they did for you. I believe that your stress level with decrease with them gone.

                    Comment

                    • daycare
                      Advanced Daycare.com *********
                      • Feb 2011
                      • 16259

                      #25
                      Originally posted by sharlan
                      Chances are the mom would walk in during the middle of the interview and cause a scene. No way would I do an interview with the other kids there.


                      I am sorry that things turned out the way they did for you. I believe that your stress level with decrease with them gone.
                      This plus the DCK would go super crazy when another adult came in the too
                      I would hate for a new client have to see me constantly correcting a Childs behavior while trying to give a tour. You know how crazy some kids get when another adult is present.

                      Comment

                      • sharlan
                        Daycare.com Member
                        • May 2011
                        • 6067

                        #26
                        Originally posted by daycare
                        This plus the DCK would go super crazy when another adult came in the too
                        I would hate for a new client have to see me constantly correcting a Childs behavior while trying to give a tour. You know how crazy some kids get when another adult is present.
                        Another 1/2 hour and they will be gone.

                        Hey, you can join that zumba class you wanted to now.

                        Comment

                        • Christian Mother
                          Advanced Daycare.com Member
                          • Feb 2011
                          • 875

                          #27
                          Originally posted by sharlan
                          Chances are the mom would walk in during the middle of the interview and cause a scene. No way would I do an interview with the other kids there.


                          I am sorry that things turned out the way they did for you. I believe that your stress level with decrease with them gone.
                          I only ask this bc I've been in a situation before where I've had to interview while some of my daycare families are still here bc the interviewing family could not come later. So I made those families understand that I'd be interviewing but also my husband would be there acting as an assistant to help. I also would advise the interviewing of your situation with this family and why your replacing them that way they understand there could possible be some unpleasantness. I am always upfront with my families. With the late family though I would just make it short and sweet. Kido's will need to be picked up no later then 5pm such and such day. No explanation. This is a must and if they are not picked up late fees will be applied.

                          I get the feeling thought this family has already been termed so you won't need to worry now?

                          Comment

                          • sharlan
                            Daycare.com Member
                            • May 2011
                            • 6067

                            #28
                            Originally posted by Christian Mother
                            I only ask this bc I've been in a situation before where I've had to interview while some of my daycare families are still here bc the interviewing family could not come later. So I made those families understand that I'd be interviewing but also my husband would be there acting as an assistant to help. I also would advise the interviewing of your situation with this family and why your replacing them that way they understand there could possible be some unpleasantness. I am always upfront with my families. With the late family though I would just make it short and sweet. Kido's will need to be picked up no later then 5pm such and such day. No explanation. This is a must and if they are not picked up late fees will be applied.

                            I get the feeling thought this family has already been termed so you won't need to worry now?
                            Yes, this family had already given notice that they were leaving. It's turning into a less than pleasant situation for the provider.

                            Comment

                            • mom2many
                              Daycare.com Member
                              • Jun 2011
                              • 1278

                              #29
                              This so sad and you have been taken advantage of by this family. What?! It's too stressful to feed their own child dinner? I'm speechless!

                              You definitely need to look out for what is best, in regards to your business and I would tell them you need their child picked up at such and such time, b/c you have an appt.

                              I agree, you owe them no explanation as to what appt or why this is necessary. It would be in your best interest to have this child picked up early, so that there are no issues with new clients interviewing, so if it were me, I would reimburse them for the extra amount they paid for that particular day.

                              Comment

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