Would This Be Fair Or Not

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  • daycare
    Advanced Daycare.com *********
    • Feb 2011
    • 16259

    Would This Be Fair Or Not

    I have a DCF that uses my DC for 11.5 hr days. lots of you that read my post know who I am talking about.

    Well this family has given notice and now I am trying to schedule interviews. I actually have one tomorrow, however, because the kid is here so late, I can't hold any interviews with them present and No new parents want to come any later. Usually I do first interviews after normal daycare hours, but now I am working past normal hours for this family.

    The parents are not working during this time, they are home. They just don't want to have to feed their children dinner because it adds to much stress to their day. So they would rather the kid eat here.

    Since I am not disrupting their work schedule, would it be fair for me to tell them that I can't work the late hours anymore because I will need to schedule interviews? They are not really paying me any extra money, and I can't move forward to replace them if I can't interview..

    BTW the DCM will argue this and will put up a fight I'm sure of that. I just want this last 30 days to go smoothly and want it all to end in peace....
  • AnneCordelia
    Daycare.com Member
    • Jul 2011
    • 816

    #2
    Tell them that you can't offer dinner anymore and so they'll have to pick up by 5pm (or whatever time). She'll have to deal with it. These people kill me. It might be awkward, but they've been getting a good deal for a while so they will put up a stink about not getting it anymore. Just let it roll off your back though, you can't control her or her reactions. Be fair to yourself, and be fair to those children who deserve to have dinner with their parents.

    Comment

    • pfund2233
      Daycare.com Member
      • Jun 2011
      • 161

      #3
      I would just simply tell them I will be closing these days at these times due to appointments that I have. They don't like it... to bad. You have to do your interviews and make sure you fill the spot.

      Comment

      • godiva83
        Advanced Daycare.com Member
        • Mar 2011
        • 581

        #4
        Wow- (at them, not you)

        I would be honest and to the point, they are holding you back! They need to pick their child up at or before your normal operating hours- if they fight it charge them for the extra time they use and a dinner fee

        Comment

        • laundrymom
          Advanced Daycare.com Member
          • Nov 2010
          • 4177

          #5
          I would go by their contract time. Plus, on days you have an interview, let them know,... I have an appointment and need to close @ (1.5 hours earlier) than interview. Sorry for any inconvenience. You do not owe them any exai ation. If they say what kind of appt. Just say it's a personal matter and I would rather not discuss it.

          Comment

          • cheerfuldom
            Advanced Daycare.com Member
            • Dec 2010
            • 7413

            #6
            demand whatever it is you are needing. who cares if they leave before 30 days? you are still replacing him either way. let them know that he must be picked up by a certain time from now until the end of care. If they cannot pick him up, termination will be moved up immediately and they will lose the notice portion.

            Comment

            • sharlan
              Daycare.com Member
              • May 2011
              • 6067

              #7
              Please don't take this the wrong way, I mean no disrespect.

              STOP doing the extras for this family. The relationship has deteriorated to the point of no return. NO MORE FREEBIES.

              As of today, you can no longer do the extras that you have been doing for free. Text the mother and tell her that you need the children picked up on time or you will be charging a late fee. NO MORE FREEBIES.

              NO MORE FREE TIME SO SHE CAN GO TO THE GYM.

              NO MORE FREE DINNERS.

              Consult your original contract and tell her you will be enforcing that.

              Comment

              • daycare
                Advanced Daycare.com *********
                • Feb 2011
                • 16259

                #8
                So I read my contract again and it says that both parties are required to give 30 days notice to term. the contract. It does not say that i cant reduce their hours or such.

                I am really learning a hard lesson with this family. I have broken my contracts and PHB that I don't even know my own policies anymore....And now its too late to enforce them when they are on their way out.

                Comment

                • sharlan
                  Daycare.com Member
                  • May 2011
                  • 6067

                  #9
                  Ummmmm, no it's not. Stand your ground, be firm. No early arrivals, no late departures. No late breakfasts, no early dinners. DOCUMENT, DOCUMENT, and DOCUMENT again, just in case you have to take this family to small claims court.

                  Comment

                  • cheerfuldom
                    Advanced Daycare.com Member
                    • Dec 2010
                    • 7413

                    #10
                    add in the verbiage that you reserve the right to change your contract at any time for any reason (for the future)

                    then write up a detailed agreement for the last 30 days and tell them they need to sign and agree to it otherwise daycare services are suspended immediately. you are acting like you don't have any choice. this is YOUR business. change whatever you want right now. they can accept or leave. either way, you win.

                    Comment

                    • morgan24
                      Daycare.com Member
                      • Feb 2011
                      • 694

                      #11
                      I would just tell them very matter of fact that you won't be doing the late hours anymore. They don't have to know your reasons why. What else can they do, they have already given notice and do you really care if they decide to pull their child early? The less you tell them the better.

                      It's pretty sad that feed their own child dinner causes them too much stress. I feel sorry for this child, sounds like she has parents who are going to always be looking for someone else to parent for them.

                      Hope your interviews go good and you get some new dcks.

                      Comment

                      • daycare
                        Advanced Daycare.com *********
                        • Feb 2011
                        • 16259

                        #12
                        Originally posted by morgan24
                        I would just tell them very matter of fact that you won't be doing the late hours anymore. They don't have to know your reasons why. What else can they do, they have already given notice and do you really care if they decide to pull their child early? The less you tell them the better.

                        It's pretty sad that feed their own child dinner causes them too much stress. I feel sorry for this child, sounds like she has parents who are going to always be looking for someone else to parent for them.

                        Hope your interviews go good and you get some new dcks.
                        Well the thing is that they family has prepaid their care for a month in advance. I am charging a small fee of $3.00 extra a day for the extra meal and hour... Yeah a ton right. So should I refund the money they paid for the extra hour and dinner?

                        Comment

                        • sharlan
                          Daycare.com Member
                          • May 2011
                          • 6067

                          #13
                          Don't refund it. Put that towards what they will owe you in Nov.

                          That's $36 you know you will get for Nov.

                          Comment

                          • countrymom
                            Daycare.com Member
                            • Aug 2010
                            • 4874

                            #14
                            I just don't understand why are you letting this family walk all over you. Its not your problem that they don't want to deal with their children. I would simply write her a letter,

                            Dear mrs x
                            since you have given me notice of your departure I have decided to adjust my hours. My new hours are 7am to 5pm starting immediately.


                            You don't need to give her reason why, I would only charge the days the child is here otherwise (to avoid confrontation) I would refund her money.

                            Comment

                            • daycare
                              Advanced Daycare.com *********
                              • Feb 2011
                              • 16259

                              #15
                              I am not letting them walk all over me. I got dupped into thinking that this family needed the exrta time to run their family businesses. I found out the truth later that the time was being used in a different way. Bu I had allready agreed to the time change and I don't want to go out of this business relationship being caddy by saying you gave notice and so i am going to change our contract times.

                              I think that it is fair like sharlan said that I credit any days that I need to close early to conduct interviews. i don't think that this would be a problem.

                              However, if explain to the family that i will need to close early on certain days to conduct interviews and they say no, well then I am just going to term on the spot...

                              Comment

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