Venting Thread
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This is a sticky topic.
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I just reopened and got to pick which families to enroll. Seriously. Never had this happen before. Giddy with happiness I was.
Now they are all starting.
Dcb 1 - Should have listened to my gut with this one. Planning my potential exit strategy.
Dcb 2 - I am a mostly outdoor program. Comes without proper outdoor wear on day 2. Spoke to mom and she seemed clueless about what to send. Gah. I go over this 4 times in interviews. What I expect them to have. That we go out every day regardless of weather. Also, dcd picks up and asks if there were any serious behavioural issues? His exact words. Wtf? Cue day two.... oh this is what he was wondering about. Planning my potential exit strategy.
Dcb 3 and dcg 4 - start today and I am now dreading my ability to pick kids that I think will fit.
Off to cry into my coffee.- Flag
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I changed my hours days to monday-thursday last month. I told DCD for the potential 2 Fridays they may need care to plan for that as I would not be open. I get a message asking if DCB could come on a Friday 2.5 weeks from now because they both have to work. First off that's a lie. DCM has told me time and time again she doesn't get her schedule that early (we've had scheduling issues in the past). So really its DCD has to work, mom "might" have to and they don't want to make alternative arrangements. Answer is, and will always be, no. Guess you shouldn't have gotten mad when I even offered to help you find back up. Ugh. So ready to be done with this! I'll keep saying no and repeating "I am closed on Fridays. No exceptions." But really how many times is it going to take?!- Flag
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WHAT IS WRONG WITH PEOPLE?! I gave my new contracts out and the one family I didn't expect issues from is the only one I've had them with? I'm open 7-530 I have a line for parents to write what time pickup will be, they wrote 6 uhhhh?? So i gave them a copy back and in red pen wrote next to that " I close at 530 pickup should be no later than 530" and new late payment in contract, apparently they didn't read this AT ALL!! DCD drops kids off" oh uh can I bring you a check tonight" I just noded sure id love an extra $10. Mom picked up and they obviously didn't discuss anything so no check, great another $10. Boy are they in for a rude awakening...- Flag
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and everyone is getting their billing slips today so i am anxious to see what dcd says about that extra $20
Im starting to hate ppl more everyday ( except my littles)
Azchildcarepvdr- Flag
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LOL Its almost like they are all testing me now?! had another dcm today let me know dcg would not be here, she also says because it was such short notice that if i needed to keep todays payment she would understand... WOULD YOU?? because clearly you dont understand anything!!! i let her know that, just like writen in my contract, i do not do credits when THEIR schedule changes, so yes i would be keeping the paymentand everyone is getting their billing slips today so i am anxious to see what dcd says about that extra $20
Im starting to hate ppl more everyday ( except my littles)
Make sure you add a note stating ALL fees (including those late fees) are due BEFORE any additional services are provided. ...if that is your policy.
I had a mom do what you mentioned above (suggested I could keep her payment...I have same rule you do) and she was clearly upset that I wasn't going to refund her.
Same mom a few weeks later picked up late and although she apologized made an off handed comment about me not being serious about late pick up fees.... I went about my business and when she came the next day with her check in hand for the upcoming week (no late fee for pick up had been added in) I took the check and immediately subtracted the late fees she owed.
This left no pay for Thursday and Friday.
When she came to the door on Thursday I told her she hadn't paid and couldn't stay. She said "I paid on time last Friday"
I said "I know but it wasn't enough to cover all week"
She said "Did you raise your rates?"
I said "No."
I then explained what I did and she said "So can I just bring it tonight at pick up?"
I said "Sure! But daycare kid can't stay because you haven't paid."
She said "I told you I would bring it at pick up"
I said "I am okay with that but if you don't pay in advance there is no care so you can bring it whenever you want...I am flexible about that but I am NOT flexible about providing services without payment"
...she left.
with child and went to bank.
Came back with cash in hand.
NO clue why she had to make it so difficult. She'd been here a long time so she knew my rules.
She just thought I wasn't serious.
Usually you only have to do it once and never again because they believe you if you do it the first time.
I still have this family. I'm in their 3rd kid and they don't pay or pick up late.- Flag
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((hugs)) it ****s having to be the long arm of the law but like you said....people don't read anything and even if they do, they rarely understand.
Make sure you add a note stating ALL fees (including those late fees) are due BEFORE any additional services are provided. ...if that is your policy.
I had a mom do what you mentioned above (suggested I could keep her payment...I have same rule you do) and she was clearly upset that I wasn't going to refund her.
Same mom a few weeks later picked up late and although she apologized made an off handed comment about me not being serious about late pick up fees.... I went about my business and when she came the next day with her check in hand for the upcoming week (no late fee for pick up had been added in) I took the check and immediately subtracted the late fees she owed.
This left no pay for Thursday and Friday.
When she came to the door on Thursday I told her she hadn't paid and couldn't stay. She said "I paid on time last Friday"
I said "I know but it wasn't enough to cover all week"
She said "Did you raise your rates?"
I said "No."
I then explained what I did and she said "So can I just bring it tonight at pick up?"
I said "Sure! But daycare kid can't stay because you haven't paid."
She said "I told you I would bring it at pick up"
I said "I am okay with that but if you don't pay in advance there is no care so you can bring it whenever you want...I am flexible about that but I am NOT flexible about providing services without payment"
...she left.
with child and went to bank.
Came back with cash in hand.
NO clue why she had to make it so difficult. She'd been here a long time so she knew my rules.
She just thought I wasn't serious.
Usually you only have to do it once and never again because they believe you if you do it the first time.
I still have this family. I'm in their 3rd kid and they don't pay or pick up late.- Flag
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DCM says to me today "I don't feel like DCG is getting enough to drink here because she is dying of thirst when she gets home" UM she is 13 months now and her cup is sitting right there, I finally taught her how to hold it today after four days in care. Get her off the D*** bottle. And no, she didn't nap because I told you I can't rock her to sleep and I am not putting her in my bed and sleeping with her.- Flag
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I had a DCM tell me this morning, I am planning to be here at four today. At five she texts me, in town now, gotta stop at the bank be there soon. Yeah whatever.- Flag
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Had one today pick up at 5:58 (I close at 6) then tell me how she feels like she never gets to spend time with her kid. Alrighty then.- Flag
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I have a husband and wife here that say they feel bad that their jobs takes so much of their time from their children. What a joke because they are the last ones to pick up especially on the days they do not work, and on the days they are off or on vacation they rush to drop off and pickup at the last possible minute because they are going to the beach or some other adventure without the children. They flat told me once that they were waiting for a day the children are at daycare so they can check outthis one place together. To make it worse they need to ask me what their children can say and do for their wellness check up ASQ because they don't know. So sad the type of parents these days. Shouldn't have children if that's the case.- Flag
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. He was the same way at pickup today... bet he'll pay on time from now on. :
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on the whole other hand, dcm of another child decided that it would be ok to PLOP down on my couch and then proceded to read a REALLY LONG book(id say after today its the longest book i have) to dcg?? WTF, if your so tired go home and get off my couch, geeeeez!!!!:confused:
Azchildcarepvdr- Flag
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Ugh! Employee just told me she isn't handling a certain child til she knows what's going on, even though we have doc note saying he can come if he's covered. No one else has got it here or at his home, yet because her daughter has it she is sure it came from here, but even if so, it's cuz she didn't wash hands good enough and took it home. If you can't be around sick kids, then daycare is the wrong place for you! You don't get to tell me you don't want to work cuz you don't take proper precautions like we're supposed to help prevent spread. Listening to your friends has no relevance! I run a safe clean daycare. There is little to no risk if you follow proper procedure.lovethis daymommy to 7 kiddos - 5 girls and 2 boys- Flag
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