Venting Thread

Collapse
This is a sticky topic.
X
X
 
  • Time
  • Show
Clear All
new posts

  • MrsB
    replied
    For those of you who have parents who pay consistently late.

    I was having problems with a few families who pay consitently late. (I require payment on Monday for that week) In my contract I have a clause that you can have two seperate occurances per year where you can pay up to 4 days late without getting charged a late fee after the 4th day you get charged regardless. So I put a chart up on my bulliten board at the sign in table right in front where everyone can see it and it has all the parents names on it. When they pay I put the date in the square of the date that it was paid. If they are late I highlight the empty box with a yellow highlighter (so they know their will be a late fee on their next weeks pay). If they used one of their 2 non penalty I highlight it in green once they pay with the date they paid. If it has gone 4 days with still no payment I mark the box in pink. Which means the next daycare day they are not allowed to bring their child to care without payment.

    Seems a bit complicated but the idea is simple. No parent wants to be called out for not paying on time. You could do something even as simple as putting their name on the bulliten board as "So-n-So" NOT PAID. The parents got the hang of it REALLY quick and after the third week of doing this I have only had 3 late payments and they were made on Tuesday. (Been doing this for about 18 months now) Then you have proof and so do they, of late fees charged and they cant say well I paid on time. I used to get so frustrated with this every week and would take it so personally.

    Sometimes you just have to take it back to basics. Remember when you were in kindergarten and you had the color coded behavior charts? Same idea just for people that are supposed to act like adults. I had a few balks at it but I just explained that I have to be consitant with everyone and I have to get paid so I can have the food, curriculum, heat, lights, and water, ready for them when they get here. Besides would they like it if on pay day their boss told them oh I forgot my check book can I get it to you in 5 days!

    I have one parent that I know is struggling and she called me one night and said my child support check didnt come through and I really dont have the money to pay you until it goes through. I let her know that I so appreciated the call and hoped that she would be up front with me in the future. We agreed that this weeks payment would be due on Wednesday for half the weekly rate (she needed to give me a post dated check for Wednesday on Monday still) and that the other half would be due with next weeks payment. I wrote it up she signed it on Monday and gave me the post dated ck and I marked it on the sheet as paid on Monday on time. No late fees. I let her know again I am more than willing to work with her if she is having a hard time but she needs to let me know ahead of time so we can come up with a plan before its due rather than just assuming I dont mind. She felt like I was being understanding and I didnt feel disrespected! I'v been doing this long enough though that you can't please everyone and there are always be "THOSE PARENTS" Everyone hope you are having a wonderful day!
    Last edited by Blackcat31; 01-18-2012, 10:03 AM.

    Leave a comment:


  • Unregistered
    Guest replied
    Letter to Early Arriving Parents - Help I am a pushover

    What would you do?

    I have parents contracted 6-4 everyday (10 hours). Last Monday, parents arrived 15 minutes early, at 5:45am. I figured it was a fluke, but the next day, I made sure that my lights were off in my house until 5:55- well, I planned on doing that anyway. They came knocking at 5:50, and again, the next day. DCD asked if it was ok to come 5 mins early DCM got a new job (at least I knew now why they were so early), and I agreed, because I am a pushover and don't know how to tell people no. The next 2 days they came at 5:50...

    I am NOT good at confrontation and can allow emotions to affect what I say, so I decided to write a letter. I included a copy of their contract, and a letter stating that their contracted hours are 6-4, and that I will honor the 5 mins early, but if they need to drop off earlier then they have to pay an extended day fee (they were referred by a friend and I gave them a discount- they are paying the least, their kid is the youngest, and they stay the longest; I will never make that mistake again).

    Anyway, DCD sends me a text and asks me to talk to them in person next time instead of writing a letter, and (this is the part that upset me), that if things aren't working out to just let them know. I thought that was that I did- let them know, professionally, and in a non-confrontational manner, that they cannot get 10 extra free minutes of daycare per day (and I didn't word it that way- I was very nice). Why would they assume things arent working out? Their kid is great, I love having him- but I do not love having him at 5:45am when he is supposed to be here at 6:00.

    Why do I feel like I am the one in the wrong here? My husband says I am just overly-sensitive and that I care too much what other people think. Ugh- thoughts?
    Was it bad to write a professional letter, offering them longer hours for a higher fee?

    Leave a comment:


  • kidkair
    replied
    Originally posted by AmyLeigh
    I have an issue with that, too. Watch any documentary on food and you will see how much the government has a say in what we eat. Really scary. If gov't really had people's best interests in mind, we would be reimbursed more for organic, vegetarian/vegan meals and more raw foods. We become trapped between knowing what we want to/should do, and what we actually can afford to do.
    I've seen a couple and they are just gross. I've been slowly going toward vegetarian meals but it's difficult to make the change especially when I'm repairing my house and getting it as efficient as possible. My husband has suggested we save for new windows, and solar panels and then we can go as organic and vegetarian as we want to. In the mean time he and I have stopped drinking milk and we'll stop buying meat and get more into the alternative proteins according to the food program.

    Leave a comment:


  • kidkair
    replied
    Originally posted by SilverSabre25
    Yeah...this is why I'm glad I'm not on a food program. Although, Americans *DO* need more protein in their diets, as a whole, and many fewer grains. You are right about everything else though. I don't give milk with meals, just water, or occasionally with breakfast or a snack. I count other calcium/protein sources instead. Good luck finding a happy medium, and kudos for realizing that the government's idea of "healthy" is NOT. Nor is it scientific or anything. It's dumb.
    Here's the site I was reading about protein: http://michaelbluejay.com/veg/protein.html

    I'm not even sure what to believe at this point. I'm not going off the food program because I'm not sure what the parents would say if I all of a sudden said "I'm going off the food program and no longer serving milk or meat." Not that I'd be that blunt. For now at least I'll just play along with the gov't but maybe start offering water along side the milk and start serving the kids family style and make the veggie dishes far more delicious than the meat and grains.

    Leave a comment:


  • SilverSabre25
    replied
    Originally posted by kidkair
    Rambling though 2: I've been doing lots of reading starting with why we have to give kids so much peanut butter when less still equates to meat by way of protein at least with the brand I get. So with all my reading I find that we get way more protein than we need and that veggies (potatoes, lettuce, carrots) all have the protein we need and more than enough. I also found that milk leaches calcium from the body so it does no good for calcium intake and is completely unnecessary past getting it from mom. So I've decided to stop drinking milk and eating most meats (especially since most sources have hormones and such that I've been trying to get away from anyway). Further into this craziness of mine I've discovered that the gov't is paying me to continue to feed kids meat and milk not because it's proven healthy for the kids but because it helps the meat, milk, and oil companies who in turn help the gov't officials. Seems to me like we've turned into a gov't by and for the corporations rather than by and for the people. Many many myths came to light in my searches for increasing my health and the only thing keeping me from changing the kid's diet is that I wouldn't get reimbursed and still depend on that money.
    Yeah...this is why I'm glad I'm not on a food program. Although, Americans *DO* need more protein in their diets, as a whole, and many fewer grains. You are right about everything else though. I don't give milk with meals, just water, or occasionally with breakfast or a snack. I count other calcium/protein sources instead. Good luck finding a happy medium, and kudos for realizing that the government's idea of "healthy" is NOT. Nor is it scientific or anything. It's dumb.

    Leave a comment:


  • AmyLeigh
    replied
    Originally posted by kidkair
    Rambling though 2: I've been doing lots of reading starting with why we have to give kids so much peanut butter when less still equates to meat by way of protein at least with the brand I get. So with all my reading I find that we get way more protein than we need and that veggies (potatoes, lettuce, carrots) all have the protein we need and more than enough. I also found that milk leaches calcium from the body so it does no good for calcium intake and is completely unnecessary past getting it from mom. So I've decided to stop drinking milk and eating most meats (especially since most sources have hormones and such that I've been trying to get away from anyway). Further into this craziness of mine I've discovered that the gov't is paying me to continue to feed kids meat and milk not because it's proven healthy for the kids but because it helps the meat, milk, and oil companies who in turn help the gov't officials. Seems to me like we've turned into a gov't by and for the corporations rather than by and for the people. Many many myths came to light in my searches for increasing my health and the only thing keeping me from changing the kid's diet is that I wouldn't get reimbursed and still depend on that money.
    I have an issue with that, too. Watch any documentary on food and you will see how much the government has a say in what we eat. Really scary. If gov't really had people's best interests in mind, we would be reimbursed more for organic, vegetarian/vegan meals and more raw foods. We become trapped between knowing what we want to/should do, and what we actually can afford to do.

    Leave a comment:


  • kidkair
    replied
    More like ramblings than venting but stuff on my mind that I want to write out.
    Rambling thought 1: I have two clients who are having babies and I have agreed to have both babies start in August. I usually have everyone renew contracts at the start of September so the older kids will have new contracts in Sept and the babies contracts will start in August. I want to raise one family's rate because it is $70/week under what I charge new clients. Baby is going to be on new rate and will have a $50 sibling discount bring baby's total to $20 over sibling's total. I want to raise sibling's total $20 so it's even with baby's. I feel like the timing on this is bad because they know they'll have two kids to pay for soon but I'm sure have no idea that come Sept they'll be paying more for kid 1 too nor that baby will actually be higher than first kid. The other family I'm leaving at the lower rate because I already told her what the rate would be and I don't go back on my word though I'm kicking myself for the way I phrased it.
    Rambling though 2: I've been doing lots of reading starting with why we have to give kids so much peanut butter when less still equates to meat by way of protein at least with the brand I get. So with all my reading I find that we get way more protein than we need and that veggies (potatoes, lettuce, carrots) all have the protein we need and more than enough. I also found that milk leaches calcium from the body so it does no good for calcium intake and is completely unnecessary past getting it from mom. So I've decided to stop drinking milk and eating most meats (especially since most sources have hormones and such that I've been trying to get away from anyway). Further into this craziness of mine I've discovered that the gov't is paying me to continue to feed kids meat and milk not because it's proven healthy for the kids but because it helps the meat, milk, and oil companies who in turn help the gov't officials. Seems to me like we've turned into a gov't by and for the corporations rather than by and for the people. Many many myths came to light in my searches for increasing my health and the only thing keeping me from changing the kid's diet is that I wouldn't get reimbursed and still depend on that money.
    Rambling thought 3: My kids (all daycare kids) have gotten a bit too dependent on my involvement to stay out of trouble and really play. The older ones just sit around waiting for me to be in the room so they can talk to me about things they've already told me. The younger ones stuff toys into every crevice they can find and hang on the older ones for attention. Go play just sends one kid into tears like it's the worse thing in the world. While I'm making lunch the kids get withdrawn from each other and wander around aimlessly not really playing and not talking to anyone. I only have one great talker all the rest are learning. I keep trying to get the best talker to go tell her stories to the other kids and that just leads to her being withdrawn. Worries me a little bit as to how she'll be when the two babies start and are occupying my time considerably.
    Rambling thought 4: I must be doing something right since all my families love me and I'm full as I want to be as I'll have 6 full timers when the babies start and possibly still have 2 waiting for when I have an opening for their kid.

    Leave a comment:


  • Tia
    replied
    blue Monday

    On Friday I lost a child that I have become very attached too and today I really missed him Sometimes I really worry about the parents who take there children somewhere else stating it's to expensive and wants to pay less than $500.00 for an infant and two sibling, I don't understand it. Some just don't appreciate us for what we do. I am more sorry for the children.

    Leave a comment:


  • momma2girls
    replied
    Originally posted by queenbee
    Oh my god

    Why is it, so FREAKING hard, to remember to pay every Friday for daycare? You do it every week, the same amount......why can't you think "Hey, it's Friday and I'm picking up my kids - now would be a good time to pay my provider for all the hard work she does?"

    It's two weeks into the new year and every.single.one of my parents have been late last week and this week. I've had to issue late fees for each parent and, of course, every parent through a fit and claimed they thought they had all day to pay on Fridays.

    I made over $200 extra from just late fees and I'm still so frustrated. I had to ask for extentions for my cable and phone bill and I've never had to do that before because with MMK I don't get my money until the following Friday.

    I conducted this email and sent it to each parent:

    Dear Families,

    FINAL WARNING: Tuition Payments are due every Friday by 6:00pm. Failure to pay for tuition on time will result in termination of child care services.

    Parents are highly encourged to participate in Auto-Pay with childcarepay.com

    Thank you,
    QueenBee


    I have a large Waiting List and I am prepared to start dropping families if I have to charge 1 more late fee. I will miss the kids like crazy but I will not be late on another one of my bills.
    DO you have payment due on the Fri. before the week of daycare, or Fri. after the week of daycare?

    Leave a comment:


  • providerandmomof4
    replied
    Originally posted by SilverSabre25
    Apparently, "Everyone, be quiet! I'm trying to get the baby to sleep!" means, "Be quiet for five seconds and then scream as LOUD AS YOU POSSIBLY CAN." Do this three times, even after being reminded AGAIN to use quiet voices. Grin and giggle like a maniac when the baby wakes back up, cries, and your daycare provider knows that now the baby won't get to sleep until almost noon.

    This just made me smile... I am in this situation almost daily and to top it off, when the baby does wake up from the yelling- one little girl will almost daily, feel the need to bust into the room that I'm trying to get the baby to sleep in, slam the door against the wall with a loud BANG, and yell, "Baby's up?"

    Leave a comment:


  • providerandmomof4
    replied
    Feeling like calling in sick

    Last week was such a hard week. I have the worst head cold...just like 3 of my dck's. Behaviors seemed to be at an all time high on Friday, with everyone bickering and potty training not going well. I have one dcb who is not happy unless he is causing a situation. If two girls are playing quietly with dolls, he will do a windmill with his arms and roll into them. Yelling and crying ensues... My dcbaby is sick with the same headcold and will not sleep and is super fussy. It's Sunday and I want to call in sick 2mor!! Can't seem to get motivated...

    Leave a comment:


  • queenbee
    replied
    Oh my god

    Why is it, so FREAKING hard, to remember to pay every Friday for daycare? You do it every week, the same amount......why can't you think "Hey, it's Friday and I'm picking up my kids - now would be a good time to pay my provider for all the hard work she does?"

    It's two weeks into the new year and every.single.one of my parents have been late last week and this week. I've had to issue late fees for each parent and, of course, every parent through a fit and claimed they thought they had all day to pay on Fridays.

    I made over $200 extra from just late fees and I'm still so frustrated. I had to ask for extentions for my cable and phone bill and I've never had to do that before because with MMK I don't get my money until the following Friday.

    I conducted this email and sent it to each parent:

    Dear Families,

    FINAL WARNING: Tuition Payments are due every Friday by 6:00pm. Failure to pay for tuition on time will result in termination of child care services.

    Parents are highly encourged to participate in Auto-Pay with childcarepay.com

    Thank you,
    QueenBee


    I have a large Waiting List and I am prepared to start dropping families if I have to charge 1 more late fee. I will miss the kids like crazy but I will not be late on another one of my bills.

    Leave a comment:


  • Hunni Bee
    replied
    Why!!!!

    ...do parents think they don't have to BATHE their children in the winter??

    I got so tired of smelling stinky breath, feet and butts! And I can't give everybody a birdbath in the sink!

    Leave a comment:


  • MNMum
    replied
    So annoyed with this mother. This is the baby I have been watching for 4 mos. He has sensory issues, will hardly eat, is still completely on a bottle. Has been fighting major constipation since she switched him to milk a month before his first birthday (in Sept). And parents don't really feel it is something to worry about. He also still freaks out when any new person is around. Even my mother, who has been my substitute off and on since he started.

    Last Wed eve I came down with the stomach flu. My schoolager had it Tuesday night, she stayed home but was upstairs on Wed. I texted all the parents around 8pm and closed for Thursday (I don't have dck on Fri). I was sick for two days. Well...this morning(Wed a week later), this mother calls and says "Dcb just threw up all over me. You better tell the other parents because their kids will be getting it too. I don't know if he will be there tomorrow. Hopefully he only throws up this one time." I felt like I was being slapped across the face. Who knows if it is even the same thing I had, that was a full week ago, usually the stomach flu travels more quickly than that.

    Also, I got a phone call from someone that this family had given my number. This woman says, "I know that baby is leaving in January, so I'm wondering if you have any openings?" Geez, that's the first I've heard of it?

    I can feel the passive aggressive vibes from this woman a lot lately. I've also had payment issues from her. For awhile they were out of checks and the bank screwed up the order. So she paid late for about 4 times from that. When I finally called her out on it she acted like this would never happen again, it's just that the bank screwed up the checks. Guess what? About every other week she forgets her check book and says her husband will pay at pick up. He never does. She brings a check the next day...ugh. I'm going to copy the page of the contract that explains the $5 per day late fee and hand that to her next week when she trys to pull it again.

    You ladies are so right! Don't give them an inch...they will take a mile. Guess us newbies have to learn it the hard way.

    Leave a comment:


  • SilverSabre25
    replied
    Children would NOT be quiet, kept finding noisy thing after noisy thing to do, and woke the sleeping baby.

    Nothign makes me grouchier than a woken baby.

    Leave a comment:

Working...