What would you do?!

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  • wdmmom
    Advanced Daycare.com
    • Mar 2011
    • 2713

    What would you do?!

    I know this girl...she's a friend of a friend. She had an unplanned pregnancy and knew I did daycare. She wanted to start talking to me about daycare and I told her the same I do with everyone..."Contact me in your last trimester." I don't waste time on people needing childcare in 8-10 months.

    So in April she contacted me saying she was sorry to keep me hanging but they selected her bf's sister to watch the baby. No skin off my back. No problem, no issue, no big deal. It didn't affect me either way.

    So she has the baby the end of May and contacts me June 6th asking if I still had a spot, which I did. She wanted to talk dollars and cents so I told her what I'd charge, the deposit, etc. I gave her my website and told her that if she was interested to let me know and we'd schedule a time to get together.

    We originally scheduled for July 11th but that didn't work out for her and it worked out for me to reschedule too so we met on July 12th. I went over all the information with her and her bf. She said she wanted to talk to her bf that night and they'd let me know but she was pretty sure it was a done deal. She contacted me the next day and came by with the deposit. I gave her a receipt that has her name, the date, that it is for the last 2 weeks of daycare and that it's NON REFUNDABLE. (in all capital letters)

    I email her today to confirm that August 1 is still the start date and that the times are 745am to 530pm. I also asked her if she was going to supply bottles each day or if she was going to keep a canister of formula here with a couple bottles.

    I also told her that I was sorry for the short notice but my son has an appointment to have a mole surgically removed on August 2nd at 315 and that I couldn't imagine being more than an hour. I told her that she could keep her child here with my assistant or she could arrange an earlier pick up. I also mentioned to her that usually my husband takes all the kids to appointments but this is a doctor my son has never seen before so I need to fill out all the necessary paperwork.

    I get an email back from her saying that she doesn't want to ruin our friendship (not that it's much of one anyway. I only see her twice a year maybe.) She said that she's decided to have the bf's sister watch her instead and went into this story about how they just bought a house and need to save money everywhere they can and asked for the deposit back!
    And I had to tell another family I interviewed that the spot was filled.

    What would you do?!
  • mac60
    Advanced Daycare.com Member
    • May 2008
    • 1610

    #2
    I would keep the deposit.

    Comment

    • Crystal
      Advanced Daycare.com Member
      • Dec 2009
      • 4002

      #3
      I would not refund the deposit.

      Comment

      • kidkair
        Celebrating Daily!
        • Aug 2010
        • 673

        #4
        I'd quickly call the other family and say that's it's open again. I'd e-mail back reminding this person that the deposit is nonrefundable and you are sorry to learn she will not be coming.
        Celebrate! ::

        Comment

        • Live and Learn
          Daycare.com Member
          • Sep 2010
          • 956

          #5
          Since you had to turn away another family keep the deposit.

          It always amazes me how people don't read what they sign.

          Comment

          • CheekyChick
            Daycare.com Member
            • Dec 2009
            • 810

            #6
            If it were me, I'd give her the deposit back... I am forever letting things like that slide which is not really good business. That's just the way I roll. ::

            If you don't care if the friendship continues, I'd keep the deposit. She knew it was non-refundable and IMO, it was pretty rude of her to ask for it back.

            Comment

            • sharlan
              Daycare.com Member
              • May 2011
              • 6067

              #7
              I would tell her, sorry, you already signed the contract and the deposit is NONrefundable.

              This is why I never provide daycare for friends or neighbors.

              Comment

              • JaydensMommy
                Daycare.com Member
                • Jul 2011
                • 219

                #8
                I would keep the deposit. Tell her that you turned someone away because you were holding her spot. And you clearly stated it was non-refundable.

                Comment

                • JenNJ
                  Advanced Daycare.com Member
                  • Jun 2010
                  • 1212

                  #9
                  Keep the money and put her on the No-Fly List.

                  Comment

                  • daycare
                    Advanced Daycare.com *********
                    • Feb 2011
                    • 16259

                    #10
                    Originally posted by JenNJ
                    Keep the money and put her on the No-Fly List.
                    I live in a small town and work off referrals so I would tell her just do you know it's not refundable and I turned business away. I know your a new mom so I'm going to let it slide this time. Then send them off on their way!
                    In my eyes it only takes one person to tear you down and you never know what someone will go to, to make your life hell. The drama may not be worth the money. But that's for you to decide.
                    Btdt!!!!

                    Comment

                    • daycare
                      Advanced Daycare.com *********
                      • Feb 2011
                      • 16259

                      #11
                      Originally posted by daycare
                      I live in a small town and work off referrals so I would tell her just do you know it's not refundable and I turned business away. I know your a new mom so I'm going to let it slide this time. Then send them off on their way!
                      In my eyes it only takes one person to tear you down and you never know what someone will go to, to make your life hell. The drama may not be worth the money. But that's for you to decide.
                      Btdt!!!!
                      Opps sorry jen.nj I didn't mean to quote you.

                      Comment

                      • youretooloud
                        Advanced Daycare.com Member
                        • Mar 2011
                        • 1955

                        #12
                        I'd keep the deposit. But, perhaps let the use that deposit later (if you have space) for when this freebie arrangement doesn't work out. They never do for very long.

                        Comment

                        • SimpleMom
                          Senior Member
                          • Jun 2009
                          • 586

                          #13
                          I'd give it back ONLY if the other family can still come. Otherwise, use it to cover lost income while searching for a new family.

                          Comment

                          • nannyde
                            All powerful, all knowing daycare whisperer
                            • Mar 2010
                            • 7320

                            #14
                            Why in child care do people think a deposit isn't for an actual deposit?
                            http://www.amazon.com/Daycare-Whispe...=doing+daycare

                            Comment

                            • TBird
                              Advanced Daycare.com Member
                              • Mar 2011
                              • 551

                              #15
                              HUH??? You're just asking to make conversation right??? If in doubt, send the deposit to MEEEEEEEE!!!

                              Comment

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