Confidentially

[daycare]

So I have a parent that has asked for all of the other DCP addresses so that she can invite them to her son’s birthday party. I explained to her that I was not allowed to release personal information about the other children and their families due to confidentially rules.
The parent shockingly blew up at me and told me that I was being unreal and went off on me. OK, so am I in the wrong here? I am not too sure if in fact that it is a law, but as far as I can remember I am not allowed to release private information of my clients with other families??? She wants me to ask for their permission to do so and I told her that I would not. I told her that it would be best to just leave them here and I would make sure each person got them at pick up…
Am I right and how should I continue to handle this? I am really upset that the parent is acting like this and want to resolve it the right way…

[Cat Herder]

I would have told her I was not allowed to do that but would be willing to give them out for her.

She is being unreasonable.

If she wants their addresses she should ask them herself.

None of that is your responsibility.

[jen]

You're right. I would offer to give them out at the end of the day.

[daycare]

OMG she just emailed me asking if I could type up a form for each family to sign so that I can release their information to her................UGH

Im leaving for vacation in a few days and it seems like it just cant come soon enough!!!

[Cat Herder]

OMG she just emailed me asking if I could type up a form for each family to sign so that I can release their information to her................UGH

Im leaving for vacation in a few days and it seems like it just cant come soon enough!!!

Tell her "No, I am at work right now, but you can and I will hand them out for you if you'd like."

[PeanutsGalore]

Daycare, you have some crazy parents!

Just tell her to bring the invites over and you will hand them out. End of story. If she blows up at you again, rinse and repeat...bring the invites over and you will hand them out. Keep repeating long enough and she will get the point; situation defused.

Maybe she's just having a bad day?

[DCMom]

Geez. The things some people get whipped up over, .

Why would she want to pay postage when they can be hand delivered anyway? That's what all my dc parents do.

I agree. Offer to hand them out and if that isn't good enough then she can just get over it.

[cheerfuldom]

wow. she is being so rude and pushy. I would stick by the rule just because I would want her to know that I cannot be pushed around and she can't have her way all the time. thats just me.

[daycare]

Here's the worst part. They left my DC last week.
I'm just trying to avoid any Conflict.
This person would call LIC to try to make my life miserable.

I just replied to her email and tol her that I will not risk losing my license by not complying with LIC rules. I gave her the number to my site monitor and told her to take it up with her. Otherwise drop them off at my house and I will be sure to hand them out.
I also told her she could seek them out on face book, but I was NOT going to release any information.

[Zoe]

As a teacher, I always sent out a permission form for the phone number and address to be put on a "playdate" list. If your dcm wasn't so rude, that's what I would have done. But if she's going to be pissy about it, forget it.

Oh, I see she's not even with you. For crying out loud! You're handling it fine IMHO.

[Cat Herder]

If she is no longer a client I would just stop replying to her emails.

You have already answered her.

[Meeko]

OMG she just emailed me asking if I could type up a form for each family to sign so that I can release their information to her................UGH

Im leaving for vacation in a few days and it seems like it just cant come soon enough!!!

Oh good grief! Does she think you're her personal secretary?!!!!! Just tell her all you can do is hand the invites out for her.

[sharlan]

Aren't you done with this family yet?????????????

I do not provide personal info to other parents. The daycare kids often went to each other's bd parties. The parents either passed out the invites at pick up or drop off or gave them to me.

I wouldn't trust this lady as far as I could throw her!

[wdmmom]

Is this the same parent that left your daycare because you didn't have room for their infant in the fall? The same one that drove you nuts the last 2 weeks? ::

[daycare]

Is this the same parent that left your daycare because you didn't have room for their infant in the fall? The same one that drove you nuts the last 2 weeks? ::

Bingo!
I did the good bye jig dance when they left thinking I was done with them forever.
I think from this point out I won't accept calls, text or emails from them. They left so thT need to take their drama with them! Ugh