Payment During Coronavirus

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  • LITTLESTARS
    Daycare.com Member
    • Jan 2019
    • 39

    #61
    I have sent a letter home with the mandatory closing which was from march 23 to april 6th now my Governor Charle Baker has extended closure for schools and Daycares till MAY 4TH OMGGG . I had parents calling and texting me at all times last night didnt pick up or replied to my parents since I too dont know what to do . I'm currently brainstorming. I did tell parents the the first two weeks closures are to be pailed in full and if this is extended I would require 50% . I had one parent call me saying it's unfair to charge full time. I had another parent tell me yesterday that she was played off untill this passes she can even do the 50% of the tuition. Today I have all these parents trying to talk me out of the 50% payment which I'm keeping valid no matter what. What should I do.

    Comment

    • Cat Herder
      Advanced Daycare.com Member
      • Dec 2010
      • 13744

      #62
      Originally posted by LITTLESTARS
      I have sent a letter home with the mandatory closing which was from march 23 to april 6th now my Governor Charle Baker has extended closure for schools and Daycares till MAY 4TH OMGGG . I had parents calling and texting me at all times last night didnt pick up or replied to my parents since I too dont know what to do . I'm currently brainstorming. I did tell parents the the first two weeks closures are to be pailed in full and if this is extended I would require 50% . I had one parent call me saying it's unfair to charge full time. I had another parent tell me yesterday that she was played off untill this passes she can even do the 50% of the tuition. Today I have all these parents trying to talk me out of the 50% payment which I'm keeping valid no matter what. What should I do.
      I always lean on the side of enforcing your policies consistently. Stick with what you told them and don't waiver.

      I am so sorry. :hug:
      - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

      Comment

      • Unregistered

        #63
        Tom Copeland

        I think it would be beneficial for many to watch the seminar that Tom Copeland presented on Dealing with the financial side of the coronavirus. It is free. I found it very interesting and informative. When you think of the money youre charging as a "holding fee", it makes much more sense.

        I also understand why some of the parents don't want to pay for care while their not using it, but to be so rude and belittling about it is unacceptable. To them I would say, "fine, walk then". Who wants someone like this in their day care? Keep the ones that love and appreciate you and to heck with the others.

        Comment

        • Msdunny
          Daycare.com Member
          • Nov 2012
          • 442

          #64
          Our area is going into mandated self-quarantine tomorrow. I sent parents an email, asking them to pay 1/2 rate minus 25% for the next month (I do not have any parents deemed 'essential to the infrastructure'). That came to $80/week for families. 2 thought it was more than fair, 1 is ok with it for the time being (her husband may lose his job in all this),and one hasn't replied. She will most likely get a full-rate invoice today so maybe I can get some kind of response from her.

          Thankfully, my husband can work from home, and he started working at Target over the holidays part-time. He loves keeping busy at Target, so he will stay there even if his full-time job shuts down for a while. We have savings, so I am ok to just ask for place-holder tuition for a while. I did tell parents that if I don't have any income, I will most likely have to go to Target also, and my not re-open at the end of all of this. I am bored every day, though, with no kiddos here - the aggravation is worth the brain activity! ::

          Comment

          • Cat Herder
            Advanced Daycare.com Member
            • Dec 2010
            • 13744

            #65
            My state just closed schools for another month "at least".

            This is only going to get more complicated. Parents are contacting licensing to get them involved in how we charge. That will go over like a lead balloon if they get involved.
            - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

            Comment

            • Annalee
              Daycare.com Member
              • Jul 2012
              • 5864

              #66
              Originally posted by Cat Herder
              My state just closed schools for another month "at least".

              This is only going to get more complicated. Parents are contacting licensing to get them involved in how we charge. That will go over like a lead balloon if they get involved.
              Yes; parents are on the news here complaining about the pay. So far licensing has stood their ground stating its a providers choice how they charge. 👍

              Comment

              • Annalee
                Daycare.com Member
                • Jul 2012
                • 5864

                #67
                Originally posted by Cat Herder
                My state just closed schools for another month "at least".

                This is only going to get more complicated. Parents are contacting licensing to get them involved in how we charge. That will go over like a lead balloon if they get involved.
                One parent said it was the daycares fault because she was trying to work from home and her two preschoolers were getting too much screen time cause her daycare was closed. ::

                Comment

                • Cat Herder
                  Advanced Daycare.com Member
                  • Dec 2010
                  • 13744

                  #68
                  Originally posted by Annalee
                  One parent said it was the daycares fault because she was trying to work from home and her two preschoolers were getting too much screen time cause her daycare was closed. ::
                  We have one complaining that her poor kids are acting out violently at home because school is closed. She simply can't take much more of this behavior, public schools should think about the children. What about the childrens needs??

                  The first response said "The state didnt have yall kids. You the Parent did it all by your self. Now you deal with it. It's time for parents to do there jobs.Some of these Parents is really about to get to know there kids . Maybe this Order want be such a bad thang after all. Now parents get a second chance to learn more about your family."

                  And then I laughed so hard I accidentally spit water all over my keyboard, it stopped working and I had to set up my husband's old one as a backup until my new one arrives. Still worth it. ::::::
                  - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                  Comment

                  • getnsmart
                    New Daycare.com Member
                    • Apr 2015
                    • 26

                    #69
                    Originally posted by GuestParent2
                    So I'm a parent in the same boat. We've been asked to pay up 50% of tuition next week even though the owner (three centers) has told his entire staff to go get unemployment.

                    So I sent him a note saying that sounds unfair because it is.

                    25%, sure - you have to pay yourself and the rent. But 50% when none of the staff is being paid? That's just not right. That's taking advantage of a bad situation to line your pockets.
                    all about putting back for rainy days. This is included when you have children

                    Comment

                    • Unregistered

                      #70
                      As a parent, I’d be OK paying full tuition for two weeks, 50% for the other two. If it goes beyond that, I will pull my child. After all this is over, I will enroll my child at another daycare, maybe even pay extra elsewhere, for a better daycare business. Daycares here are a dime a dozen.

                      Luckily our current daycare is not pulling this full tuition even if things like “epidemics, pandemics, or hell on earth” happens type of crap.

                      Comment

                      • CountryRoads
                        Daycare.com Member
                        • Nov 2018
                        • 678

                        #71
                        Our governor ordered closures for all daycares. I could choose to care for essential employees kids', but I personally didn't feel it was worth it to stay open for 1, maybe 2 kids.

                        I'm not charging for when I'm closed. It originally was a 2 week closure, now it has been extended to 4 weeks.

                        I was really hoping that parents would see how much of a loss I'm taking from something that is out of my control and pay me more than what I billed for, but silly me for thinking that would ever happen! All of them are still working and I feel like I do so much for them and their children. Even paying for an extra couple days would have been amazing. *sigh* Oh, well. At least most of them paid me right away instead of waiting until last minute. I know I shouldn't expect families to think about the position I'm in, but it sure makes me feel unappreciated. I did get one thank you from a parent for staying open as long as I did, so that was nice

                        Comment

                        • Blackcat31
                          • Oct 2010
                          • 36124

                          #72
                          Originally posted by Unregistered
                          As a parent, I’d be OK paying full tuition for two weeks, 50% for the other two. If it goes beyond that, I will pull my child. After all this is over, I will enroll my child at another daycare, maybe even pay extra elsewhere, for a better daycare business. Daycares here are a dime a dozen.

                          Luckily our current daycare is not pulling this full tuition even if things like “epidemics, pandemics, or hell on earth” happens type of crap.
                          Hopefully your provider talks to other providers.

                          I know after this is said and done, the first question of parents calling for care will be why they left their previous provider.

                          Attitude about this situation will be the deciding factor for me and your last sentence says alot about how much you care about and/or respect the person caring for your child(ren).

                          Comment

                          • Cat Herder
                            Advanced Daycare.com Member
                            • Dec 2010
                            • 13744

                            #73
                            Originally posted by CountryRoads
                            Our governor ordered closures for all daycares. I could choose to care for essential employees kids', but I personally didn't feel it was worth it to stay open for 1, maybe 2 kids.

                            I'm not charging for when I'm closed. It originally was a 2 week closure, now it has been extended to 4 weeks.

                            I was really hoping that parents would see how much of a loss I'm taking from something that is out of my control and pay me more than what I billed for, but silly me for thinking that would ever happen! All of them are still working and I feel like I do so much for them and their children. Even paying for an extra couple days would have been amazing. *sigh* Oh, well. At least most of them paid me right away instead of waiting until last minute. I know I shouldn't expect families to think about the position I'm in, but it sure makes me feel unappreciated. I did get one thank you from a parent for staying open as long as I did, so that was nice
                            I am so sorry. :hug: Ours still only has the "no more than 10 people" rule. What reason did he give for the change today?
                            - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                            Comment

                            • Cat Herder
                              Advanced Daycare.com Member
                              • Dec 2010
                              • 13744

                              #74
                              Originally posted by Blackcat31
                              Hopefully your provider talks to other providers.

                              I know after this is said and done, the first question of parents calling for care will be why they left their previous provider.

                              Attitude about this situation will be the deciding factor for me and your last sentence says alot about how much you care about and/or respect the person caring for your child(ren).

                              https://www.huffpost.com/entry/child...b6eab77944237a
                              Right? Our local providers' groups already know who to avoid and why.
                              - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                              Comment

                              • daycarediva
                                Daycare.com Member
                                • Jul 2012
                                • 11698

                                #75
                                I am remaining open.

                                Parents who are quarantined or decided to NOT have their child attend had two options.

                                -Terminate contract, pay final tuition bill
                                -Pay 1/2 rate for the duration of the pandemic.

                                I may be the odd provider out, but I disagree with closing AND charging 100% tuition. If the parent is working/working from home they may be paying double for care. If they aren't working they may/may not be being paid. I also don't incur 100% of costs when the kids are (all) absent. I would meet them halfway at 50%.

                                All of our centers are shut down and I am almost full but with essential personnel. I could replace, they even increased my license, but decided not to for the increased risk with more children present.

                                I have a child in private school and we are paying FULL tuition, the teachers are being paid 1/2. IMHO they aren't even incurring their regular expenses as they aren't paying their staff full wages. :confused:

                                I have 4-6 months in savings, (depending on expenses/taxes), both personal and business so I'm trying to hold out as long as possible with a full roster until I have to draw on that.

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