Misdirected Email

[childcaremom]

Don't seethe. :::: This is a win. She knows you mean business. She is now over in adult time out whining about it to her friends....

Change your mindset.

It truly is a win. She is able to state the policy in a complete sentence to her friends.

This would be hard to do but would be the way I would want to handle it.

I see no shame in terming, though, either. If you can't let it go, I would term. I would sit on it for a few days and see how you feel then.

She's mad, thought she was complaining to a friend, blowing off steam, whatever. Eventually she will realize what she did and feel like a giant bow herself.

[Thriftylady]

Oh, I definitely know it's something derogatory. The
tone of the whole email was nasty.
Just wanted to see if we're all in agreement that it means
B on wheels. I did Google, and found nothing. I have a
question, though: If you do charge a late fee, how much
would you charge for 7 mins late?

I charge $5 for every 15 minutes or part thereof. But if I had a problem parent I may increase it!

Yup that's what it means. Next time you see her just say "hey, by the way, do you happen to know what BOW stands for? I saw it in an email and can't figure out what it means". Watch her fall on her face. happyface

Oh goodness I would love to me a mouse in the corner and see this!

[mommyneedsadayoff]

I use to charge, but it didn't seem to matter, so I copied nanny Dwe and said Late Policy: don't be late! It is grounds for termination based on my discretion.

If her being late is an issue, I would charge a $25 late fee or just term altogether. Sounds like she is a head ache!

[lovemykidstoo]

I charge $5 for every 15 minutes or part thereof. But if I had a problem parent I may increase it!



Oh goodness I would love to me a mouse in the corner and see this!

Me too hahaha! Me, I would be looking at my phone like I'm checking my emails and then say that and look up at her with the evil eye No way I would let her get away with that. Venting or not venting, she should be more careful

[hope]

For those who say not to take it personal, you are way more stronger than I. Yes, we are in a business, a customer service business. But we are not selling door knobs or sweaters. We are caring for other people's children. We are helping to raise them, we give them our love. We are not like any other business so it is hard, at least for me, to treat it like just a business relationship. I would hope that the parents would have enough respect to follow some simple rules so that I can maintain my personal family life. If they miss a rule and are penalized for it they should take it as a learning lesson. I would have a hard time continuing a relationship with a parent that shows such a lack of respect for the person who is loving, caring and keeping your child alive all day.

[lovemykidstoo]

I use to charge, but it didn't seem to matter, so I copied nanny Dwe and said Late Policy: don't be late! It is grounds for termination based on my discretion.

If her being late is an issue, I would charge a $25 late fee or just term altogether. Sounds like she is a head ache!

Same here. I've had people ask me what I charge for a late fee and I say that I don't, I term. I had 1 person late their first week by 15 miinutes. I had my sons track meet to get to and the dad walked up and I looked him square in the eye and said "this will never happen again". I was pissed. It never did happen again. I don't need the money, I need them here on time and if they don't respect me by being on time, I don't need them.

[Crazy8]

If I could afford to term I think I would reply to the email saying "shall I take this as your two week notice?". Then when she comes in I would discuss that there needs to be mutual respect between parent and provider and I do not feel that we will ever feel that way about each other so it would probably be best to terminate the arrangement.

And for the record, my late fee would be $7 for 7 minutes.

[Tasha]

Yup that's what it means. Next time you see her just say "hey, by the way, do you happen to know what BOW stands for? I saw it in an email and can't figure out what it means". Watch her fall on her face. happyface

This makes me laugh. Wish I had the nerve to do it.

[Snowmom]

Same here. I've had people ask me what I charge for a late fee and I say that I don't, I term. I had 1 person late their first week by 15 miinutes. I had my sons track meet to get to and the dad walked up and I looked him square in the eye and said "this will never happen again". I was pissed. It never did happen again. I don't need the money, I need them here on time and if they don't respect me by being on time, I don't need them.

Ditto!
I do charge though. Enough to deter it from happening and make it worth my while. $1 per minute within my operating hours, $2 per minute after closing time PLUS your contract may be terminated.

Sorry your dealing with this Tasha.
If it happened to me, I would reply to the email and probably terminate for lack of respect.
Sure, it was probably a mistake. But, the relationship was ultimately damaged by her actions. If I lose respect for a parent, not to mention the fact that I'm suppose to be teaching their child to be respectful and kind...alongside a parent who can't seem to model that themselves.... nope, bye.

[NeedaVaca]

Man I feel old. It is sort of celebratory and very much a warning cry anthem. Never heard of Snoop Dog? really?

See now I feel old because the first thing I thought of was George Clinton & Parliament Funkadelic . I think Snoop covered it!

[jenboo]

Oh, I definitely know it's something derogatory. The
tone of the whole email was nasty.
Just wanted to see if we're all in agreement that it means
B on wheels. I did Google, and found nothing. I have a
question, though: If you do charge a late fee, how much
would you charge for 7 mins late?

$10 for being late plus $1/min... So she would have been charged $17 for being 7 min late.

[Renae82]

I would send the email back.I would say "I don't think this was meant for me". Then see what she says at pickup.

I would do the same. It gets the issue on the table, mom can then talk to you about it if needed. Plus she may realize at some point what she did, might as well deal with it now.

[snbauser]

This is my late fee policy. I typically waive the first time as a courtesy but that is based on my discretion. I found doing an incremental fee doesn't penalize too much for the occassional but also deters the consistent ones.

"Any time a child is picked up after your scheduled pick up time, a late fee may incur. Late fees are assessed based on the time on the clock located next to the sign in sheet and are as follows: first time late - $1/minute, 2nd time late within 30 day period $2/minute, 3rd time late within 30 day period $4/minute. Any subsequent late pick-ups within the same 30 day period may be subject to a $5/minute fee. Excessive late pick-ups may result in termination of enrollment contract."

[lovemykidstoo]

This makes me laugh. Wish I had the nerve to do it.

I'm not great at confrontation either, but really you should email her back like a couple have suggested. That way you don't have to face her to do it and if she says something fine, if not at least she realizes that she made a big mistake. If you let it slide, it probably will bug you every time you see her. Like someone wrote, just write back and say I'm not sure if you sent this to the wrong person?? Put the ball back in her court. Saying something in person I probably wouldn't do, even though I would want to, but I for sure would email back.

[Tasha]

I'm not great at confrontation either, but really you should email her back like a couple have suggested. That way you don't have to face her to do it and if she says something fine, if not at least she realizes that she made a big mistake. If you let it slide, it probably will bug you every time you see her. Like someone wrote, just write back and say I'm not sure if you sent this to the wrong person?? Put the ball back in her court. Saying something in person I probably wouldn't do, even though I would want to, but I for sure would email back.

I agree. It was eating at me too much so I sent it back and wrote as someone suggested, ''I don't think this was intended for me.''
I am so nervous! I can't imagine what she'll say to me.