Misdirected Email

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  • mommyneedsadayoff
    Daycare.com Member
    • Jan 2015
    • 1754

    #31
    Originally posted by Tasha
    She came in and it was business as usual. I said nothing about the email, and it was obvious to me that she didn't know that she sent it to me. I understand what you're saying about not letting it get under my skin, but I really am nice to her! And to read that she calls me the ''b'' word, and that she thinks I'm smug just sends me reeling! And honestly, it hurts my feelings, too. I knew she was a little miffed about the late fee, but not to this extent. I would never know her feelings had she not sent me that email. Now I don't know what I'm going to do. I'm not sure if I'm blowing this out of proportion, but I really don't want to see her face ever again.
    I think if it bugging you and you don't want to work with her anymore (and you have plenty of reason not to), then you should end your arrangement. It will just eat you up. You can bring up the email or just say "it's not working out..." and call it a day. Myself, I would reply to the email and say BOW has had enough of your attitude and is not sorry for enforcing policies I expect every parent to follow, so as of XX date, our care relationship is terminated. Have a great night and good luck in your childcare search!

    Comment

    • Josiegirl
      Daycare.com Member
      • Jun 2013
      • 10834

      #32
      Originally posted by mommyneedsadayoff
      Myself, I would reply to the email and say BOW has had enough of your attitude and is not sorry for enforcing policies I expect every parent to follow, so as of XX date, our care relationship is terminated. Have a great night and good luck in your childcare search!
      This!!
      Tasha, I'm with you. To see this woman at my door, in my house, after such disrespect would take a better woman than I am. I couldn't do it.
      Can you afford to let her go without an immediate replacement? Also, you probably already do but I'd make sure if you have to give her 2 week notice, you get paid ahead of time.

      Comment

      • lovemydaycare0912
        Daycare.com Member
        • Oct 2015
        • 756

        #33
        Originally posted by NeedaVaca
        I would meet her at the door wearing roller skates and a big smile
        Hahahaha :::::::: Thanks for the laugh.

        OP; I understand how you feel because I would be pissed if I read that myself. Would you be able to look for someone to replace her? I feel like her still being a dcm of yours would create tension for you everytime you see her. Best of luck.

        Comment

        • knoxmomof2
          Advanced Daycare.com Member
          • May 2014
          • 398

          #34
          Originally posted by Tasha
          She came in and it was business as usual. I said nothing about the email, and it was obvious to me that she didn't know that she sent it to me. I understand what you're saying about not letting it get under my skin, but I really am nice to her! And to read that she calls me the ''b'' word, and that she thinks I'm smug just sends me reeling! And honestly, it hurts my feelings, too. I knew she was a little miffed about the late fee, but not to this extent. I would never know her feelings had she not sent me that email. Now I don't know what I'm going to do. I'm not sure if I'm blowing this out of proportion, but I really don't want to see her face ever again.
          DH has been in customer service for a very long time. One time after I vented about a situation, he told me "just remember, they are the customer. It is not their job to worry about you." It sounds cold and detached, but it's the truth. It has helped me to at least not take so many things personally. I still get irritated, I still vent.. but it's not from a place of feeling betrayed anymore.

          Obviously we do expect them to follow our policies and such, but beyond that they owe us nothing- except our fees.

          Comment

          • mamamanda
            Daycare.com Member
            • May 2014
            • 1128

            #35
            Originally posted by Josiegirl
            Oops, sorry As usual, I sit here clueless.
            Don't feel bad. I was wondering as well

            Comment

            • sharlan
              Daycare.com Member
              • May 2011
              • 6067

              #36
              I would reply to the email. "Thank you for your concerns."

              Comment

              • Ariana
                Advanced Daycare.com Member
                • Jun 2011
                • 8969

                #37
                Wow I am so sorry she is such a b----

                I would term her in a heartbeat. To call the person taking care of their child a BOW is crossing a very big line and if she thought so little of me she can go elsewhere.

                Comment

                • Cat Herder
                  Advanced Daycare.com Member
                  • Dec 2010
                  • 13744

                  #38
                  Originally posted by mamamanda
                  Don't feel bad. I was wondering as well
                  Man I feel old. It is sort of celebratory and very much a warning cry anthem. Never heard of Snoop Dog? really?
                  - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                  Comment

                  • Tasha
                    Daycare.com Member
                    • Jul 2013
                    • 155

                    #39
                    Originally posted by Ariana
                    Wow I am so sorry she is such a b----

                    I would term her in a heartbeat. To call the person taking care of their child a BOW is crossing a very big line and if she thought so little of me she can go elsewhere.
                    After reading about the content of the email, does everybody
                    agree that Blackcat is right and BOW really means ''B---- on Wheels"? Because this is what is tripping me up. I can live with someone grousing about being charged a late fee, or even about a diaper policy (but still can't figure out the pacifier problem). But it makes my blood boil that she has that nickname for me. And, to be honest, that she called me smug. She is nice to my face, and it's scary that I had no idea the depth of her anger.

                    Comment

                    • Ariana
                      Advanced Daycare.com Member
                      • Jun 2011
                      • 8969

                      #40
                      Yes it is definitely something derogatory. Beautiful Old Women (or something better using the acronym) just doesn't make sense

                      Comment

                      • Michael
                        Founder & Owner-Daycare.com
                        • Aug 2007
                        • 7947

                        #41
                        You shouldn't take it personally. It wasn't meant for you. She was letting off steam. Its more about the money that she needed, IMO.

                        The Acronyms page grew by one today. https://www.daycare.com/forum/showthread.php?t=31167
                        Last edited by Michael; 02-16-2016, 05:20 PM.

                        Comment

                        • Tasha
                          Daycare.com Member
                          • Jul 2013
                          • 155

                          #42
                          Originally posted by Ariana
                          Yes it is definitely something derogatory. Beautiful Old Women (or something better using the acronym) just doesn't make sense
                          Oh, I definitely know it's something derogatory. The
                          tone of the whole email was nasty.
                          Just wanted to see if we're all in agreement that it means
                          B on wheels. I did Google, and found nothing. I have a
                          question, though: If you do charge a late fee, how much
                          would you charge for 7 mins late?

                          Comment

                          • lovemykidstoo
                            Daycare.com Member
                            • Aug 2012
                            • 4740

                            #43
                            Originally posted by Tasha
                            After reading about the content of the email, does everybody
                            agree that Blackcat is right and BOW really means ''B---- on Wheels"? Because this is what is tripping me up. I can live with someone grousing about being charged a late fee, or even about a diaper policy (but still can't figure out the pacifier problem). But it makes my blood boil that she has that nickname for me. And, to be honest, that she called me smug. She is nice to my face, and it's scary that I had no idea the depth of her anger.
                            Yup that's what it means. Next time you see her just say "hey, by the way, do you happen to know what BOW stands for? I saw it in an email and can't figure out what it means". Watch her fall on her face. happyface

                            Comment

                            • Tasha
                              Daycare.com Member
                              • Jul 2013
                              • 155

                              #44
                              Originally posted by Michael
                              You shouldn't take it personally. It wasn't meant for you. She was letting off steam. Its more about the money that she needed, IMO.

                              The Acronyms page grew by one today. https://www.daycare.com/forum/showthread.php?t=31167
                              Haha! That makes me laugh. Glad I could contribute to
                              the list!

                              Comment

                              • Ariana
                                Advanced Daycare.com Member
                                • Jun 2011
                                • 8969

                                #45
                                Originally posted by Tasha
                                Oh, I definitely know it's something derogatory. The
                                tone of the whole email was nasty.
                                Just wanted to see if we're all in agreement that it means
                                B on wheels. I did Google, and found nothing. I have a
                                question, though: If you do charge a late fee, how much
                                would you charge for 7 mins late?
                                My policy is up to first 15 minutes are free. 16 minutes is $16 and then $1 per minute after that.

                                Comment

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