Friend/DCP - issues communicating

[daycare]

I had something written out and I walked away,must have deleted it....ooppss

I was just saying that real friends are loyal and understanding. My friendships that are real have been very long term. I make new friends and I do all I can to be understanding to them, their family and their issues. I don't judge and accept my friends as they are. It is sad that you are in fear of saying something to you friend that you end up losing her. If she is your friend, then have no fear. real friends are true, loyal and understanding.

If she really is your friend, she will understand 100% why you must enforce your policies. If she does not understand, then she is not your friend and you just did yourself a favor, finding out who your real friends are or aren't for that matter.

It is hard to have to build courage to tell your friends things sometimes when you know it will hurt them, but the only one hurting here is you and friends don't do that to each other. Speak up, let her know what you need her to know and if she leaves, that's her problem, not yours.

[MarinaVanessa]

I would talk to them about it. And by THEM I mean THEM. Talk to one at a time if you must but really this is a conversation where both of them need to be told the same thing, just so that you don't assume that one is telling the other.

If I were in this situation I'd call or talk to her in person when no other adults were around.

"Hey Susan. I'd like to break the ice and talk to you about yesterday. I could tell that you were upset at me so I want to clear the air. I feel like you were upset at me for reminding you that I'm not available for you to pick up at 5:30 anymore, am I right? Can I ask you why you were mad?

Friend: You're my friend, I needed a favor, I thought you wouldn't mind etc.

"Okay, I can understand that. I need you now to look at it from my point of view. You are my friend and as friends we do favors for one another ... but you didn't ask me. You told me. You assumed that I would be okay with it but really you need to ask me and all I asked for was more notice ahead of time. Also think about the idea that I close for business at 5pm to everyone and I don't allow any of my clients to give me short notice of picking up late. You're my friend and as my friend I expect that you of all people would respect me more than to bend the rules that are important to me and my business. I think that sometimes people forget that childcare is a business, this is my business and it's a hard business to be in. At the end of the day I can't wait to be done even though I love what I do. I'm tired. So if you or anybody else is late it extends my day when I was planning on relaxing. Do you know what I mean? I value your friendship and you mean a lot to me so I know that you didn't mean to take advantage of me or anything like that on purpose so I wanted to bring it up just so you can understand where I'm coming from. I just want you to understand that if you were any other client I would have said no and had DCD come and pick up anyway, but you are my friend so I agreed to watch DCK until 5:30 because you are my friend, that was my favor to you. "

Or something like that.