Worried About Termination

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  • Play Care
    Daycare.com Member
    • Dec 2012
    • 6642

    #16
    I used to think face to face was the way to go. I'm not shrinking violet and can handle some flack. But last year I had to let a family go and mom lost her mind in my foyer. It was upsetting for everyone who saw it - including other day care kids and my own kids...

    My new policy is that I do it in writing - be it email or letter or even text - the last I would make sure you keep simple "I am no longer able to provide care for your family as of today. Will send a formal letter." This gives them some time to deal with the information. Not sure if it will help, as I haven't had to use it yet. :: But it's my plan and I'm sticking to it::

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    • Unregistered

      #17
      Maybe she won't pay you since she has been gone all week and you could terminate for that?

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      • Thriftylady
        Daycare.com Member
        • Aug 2014
        • 5884

        #18
        I would text it tonight, follow up with a letter. And since you are doing it suddenly, I may just be willing to send any deposit back with the letter, so that she can't claim you cheated here. I would send all that in a way I got proof she got it.

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        • hope
          Daycare.com Member
          • Feb 2013
          • 1513

          #19
          I don't normally email parents but i do have their email address included in my paperwork. I have termed once where i had to send an email and then text them to check their email. I then mailed through post office a hard copy along with their belongings. Its not ideal but it takes face to face out of the equation. Of you don't have their email just text asking for it.

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          • littlelionspreschool
            Daycare.com Member
            • Jan 2014
            • 26

            #20
            I sent the termination letter in the mail yesterday. I haven't heard anything yet from either parent, but I am sure I will sometime this weekend. I'm hoping the mom doesn't just show up with the kid on Monday because that will break the little girls heart to be told she can't stay.

            Here's my letter I sent.....
            After much consideration, we have decided that we are not willing to continue to provide care for xxxxx. We feel it would be in everyone's best interest to terminate our agreement for preschool and child care services, effectively immediately.

            Please understand this was not an easy decision, but is what is best for all parties involved. It is also non-negotiable and not open to further discussion. We really appreciate your understanding with this matter and are sad that we will have to part ways, as we have grown to love xxxxxx like our own.

            This termination letter has been sent to both parents. Thank you for your understanding in this difficult situation.

            I decided to keep it short and sweet in hopes to not upset the parent any more than she already will be. The dad I think will understand, but the mom will be mad for sure. Wish me luck!

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            • Thriftylady
              Daycare.com Member
              • Aug 2014
              • 5884

              #21
              Hopefully it will all work out. Do you live in a place where she may get the letter today? I know some places you can get it that fast and others not so much. Hopefully they will and you just won't hear from mom again.

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              • littlelionspreschool
                Daycare.com Member
                • Jan 2014
                • 26

                #22
                Yes, the postal worker said she will get it today if she checks her mail. I'm just worried she will read it and just show up Monday morning anyway. Then what do I do?! :confused:

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                • Thriftylady
                  Daycare.com Member
                  • Aug 2014
                  • 5884

                  #23
                  Originally posted by littlelionspreschool
                  Yes, the postal worker said she will get it today if she checks her mail. I'm just worried she will read it and just show up Monday morning anyway. Then what do I do?! :confused:
                  Good question! I guess hand her a copy of the letter and tell her she should have received it in the mail?

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                  • TheGoodLife
                    Home Daycare Provider
                    • Feb 2012
                    • 1372

                    #24
                    I would follow Up with a text, just to make sure she received it.

                    Comment

                    • littlelionspreschool
                      Daycare.com Member
                      • Jan 2014
                      • 26

                      #25
                      Both parents know, because both have texted me. The dad was understanding but the mom has asked me to send all records in the mail tomorrow. She then told me thank you for emotionally damaging her child and that she believes I discriminated against her. :confused: Don't know if I should reply to that or not. She didn't necessarily ask me anything to need a reply. It seems more like she is trying to bait me into saying things. If they don't call me, am I required to say anything???? Here is part of my contract which I hope covers my butt in this situation if she contacts my licensor.

                      Termination after the Trial Period
                      After the two week trial period has been completed, you must give me one month’s written notice if you wish to terminate this contract. I may terminate the contract at will, without giving any notice.

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                      • Annalee
                        Daycare.com Member
                        • Jul 2012
                        • 5864

                        #26
                        I would not converse with them anymore. Let your licensor know what has happened and document for your records. Short and sweet is always best. I have been on the other end of this and received cursing, name-calling, etc thru text. If this happens, just save for documentation but DO NOT RESPOND.. In my opinion, silence can be golden in this situation. Good luck!

                        Comment

                        • Unregistered

                          #27
                          Originally posted by Annalee
                          I would not converse with them anymore. Let your licensor know what has happened and document for your records. Short and sweet is always best. I have been on the other end of this and received cursing, name-calling, etc thru text. If this happens, just save for documentation but DO NOT RESPOND.. In my opinion, silence can be golden in this situation. Good luck!
                          Yes. Please don't take the bait. Nothing more to be said, really.

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                          • Thriftylady
                            Daycare.com Member
                            • Aug 2014
                            • 5884

                            #28
                            I wouldn't respond, I also wouldn't send any records.

                            Comment

                            • littlelionspreschool
                              Daycare.com Member
                              • Jan 2014
                              • 26

                              #29
                              Originally posted by Thriftylady
                              I wouldn't respond, I also wouldn't send any records.
                              If I don't send any records, can she do anything legally? She is one that I could see filing some kind of claim against me. I was just at a training the other night and I think the trainee said we are required to give back any records or documentation if the parent asks for it. I might have to ask my licensor tomorrow.

                              Comment

                              • Second Home
                                Daycare.com Member
                                • Jan 2014
                                • 1567

                                #30
                                I must keep records for 2 years after a child leaves my care per my regs. But if a parent requests their childs records then I make copies of the medical forms only and send to the parent . All other paperwork ( contract, policies, etc...) were given at the beginning of care .

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