Parent Threatened One of My Teachers

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Unregistered

    Parent Threatened One of My Teachers

    A parent called and thought that a teacher was rough with her toddler based on our classroom webcams. I asked the other teachers who work in the room if they thought the parent's complaint was valid and they said no. I shared this with the parent when she came to pick up and she started cursing and threatened to beat the teacher up. The parent was in the office at the time. Tomorrow I need to tell her that she can't come back. What should I say? I can't even think of the words because this situation is so horrible. The parent has always been a bit rude but I never thought I'd have to ask her to leave.
  • Controlled Chaos
    Daycare.com Member
    • Jun 2014
    • 2108

    #2
    What exactly did they see? Is it recorded so you can see it?

    Comment

    • daycarediva
      Daycare.com Member
      • Jul 2012
      • 11698

      #3
      I would review the tapes myself for sure. Is it founded? If so, it's your staff you need to let go.

      I would tell the parent that you cannot allow threats towards your staff and you cannot allow her back on the property.

      Expect licensing to visit. Have your ducks in a row.

      Comment

      • Play Care
        Daycare.com Member
        • Dec 2012
        • 6642

        #4
        Originally posted by daycarediva
        I would review the tapes myself for sure. Is it founded? If so, it's your staff you need to let go.

        I would tell the parent that you cannot allow threats towards your staff and you cannot allow her back on the property.

        Expect licensing to visit. Have your ducks in a row.
        This. The second I received that phone call I would have been holed up in the office viewing the tapes. I would not have gone around asking staff for their take on the situation. In all honesty, that was very unprofessional - anytime a parents has that type of sensitive issue it should be handled with the utmost care and due diligence. Even if you think the parent is a whacko (ESPECIALLY if you think the parent is a whacko).
        This way when the state does show up (and they will) you have your end covered.

        Comment

        • nannyde
          All powerful, all knowing daycare whisperer
          • Mar 2010
          • 7320

          #5
          Alot of centers have cameras but don't record.
          http://www.amazon.com/Daycare-Whispe...=doing+daycare

          Comment

          • originalkat
            Daycare.com Member
            • Dec 2009
            • 1392

            #6
            Originally posted by nannyde
            Alot of centers have cameras but don't record.
            This is what I was thinking.

            Comment

            • Heidi
              Daycare.com Member
              • Sep 2011
              • 7121

              #7
              Of track-sorry, but this drives home the point of why I would NEVER allow cameras here.

              How many times have I led a toddler away from something in redirection, only to have them "buckle", leaving me with a toddler hanging by one arm momentarily while I readjust? What would that look like on camera? nope!

              Comment

              • TaylorTots
                Daycare.com Member
                • Dec 2013
                • 609

                #8
                Originally posted by Heidi
                Of track-sorry, but this drives home the point of why I would NEVER allow cameras here.

                How many times have I led a toddler away from something in redirection, only to have them "buckle", leaving me with a toddler hanging by one arm momentarily while I readjust? What would that look like on camera? nope!
                Yep!

                Comment

                • Play Care
                  Daycare.com Member
                  • Dec 2012
                  • 6642

                  #9
                  Originally posted by Heidi
                  Of track-sorry, but this drives home the point of why I would NEVER allow cameras here.

                  How many times have I led a toddler away from something in redirection, only to have them "buckle", leaving me with a toddler hanging by one arm momentarily while I readjust? What would that look like on camera? nope!

                  Comment

                  • CraftyMom
                    Daycare.com Member
                    • Jan 2014
                    • 2285

                    #10
                    Originally posted by Heidi
                    Of track-sorry, but this drives home the point of why I would NEVER allow cameras here.

                    How many times have I led a toddler away from something in redirection, only to have them "buckle", leaving me with a toddler hanging by one arm momentarily while I readjust? What would that look like on camera? nope!
                    Exactly! Just yesterday I had a similar situation, we were in front of the big window and the neighbors were outside. I was thinking oh boy, I hope they didn't see that, it might have looked differently than it actually was

                    Comment

                    • Heidi
                      Daycare.com Member
                      • Sep 2011
                      • 7121

                      #11
                      Originally posted by CraftyMom
                      Exactly! Just yesterday I had a similar situation, we were in front of the big window and the neighbors were outside. I was thinking oh boy, I hope they didn't see that, it might have looked differently than it actually was
                      haha...we play out on our front porch a lot. Between stuff like this, and the fact that two of my toddlers are somewhat...ah..dramatic, at times, I do wonder if the young couple across the street will actually ask me about daycare when they have their first.

                      Comment

                      • craftymissbeth
                        Legally Unlicensed
                        • May 2012
                        • 2385

                        #12
                        Originally posted by CraftyMom
                        Exactly! Just yesterday I had a similar situation, we were in front of the big window and the neighbors were outside. I was thinking oh boy, I hope they didn't see that, it might have looked differently than it actually was
                        Almost the exact thing happened to me today! The electric company was doing work outside and a worker was leaning against my porch railing during nap (a rant soon to come for the venting thread). I was cleaning up from lunch and dcg was up looking out the window at the guy. I started leading her back to her mat and she un bars teristcskmy (that's uncharacteristically but I'm leaving it because it's funny) THREW herself like a foot across the playroom. I have no idea how she did it, but I'm sure the guy watching saw it. I was expecting the cops to show up at any moment.

                        I would never install a camera for that very reason.

                        Comment

                        • Armywife
                          Daycare.com Member
                          • Oct 2014
                          • 3

                          #13
                          Other issues aside, how seriously did you take the threat of physical violence? I think if I was in that situation I would call the police on the spot. Whatever happened, there was no excuse for threats of physical violence; especially around children.

                          This may be my cynical side, but it never hurts to be the first one to contact the authorities in situations like this.

                          Comment

                          • Angelsj
                            Daycare.com Member
                            • Aug 2012
                            • 1323

                            #14
                            I also have one that will go down if I even touch his head or shoulder. I often direct children by gently touching the back of their head or shoulder to give them the idea of where I want them to go. This kid is being silly and giggles, but it often looks like I just threw him in some direction. (I do try not to do it with him because of this behavior)

                            Comment

                            • midaycare
                              Daycare.com Member
                              • Jan 2014
                              • 5658

                              #15
                              Originally posted by Angelsj
                              I also have one that will go down if I even touch his head or shoulder. I often direct children by gently touching the back of their head or shoulder to give them the idea of where I want them to go. This kid is being silly and giggles, but it often looks like I just threw him in some direction. (I do try not to do it with him because of this behavior)
                              Yup! Every diaper change I have a few that run from me, screaming. One of my kids I have had to put over my shoulder for MY safety because she hits and kicks so hard. For example, when she won't go from upstairs to downstairs after snack/lunch. Or outside/inside when it's time to come in. I can't exactly leave her, and her fits are legend-wait for it-ary.

                              Comment

                              Working...