New dcp's - no paperwork, start the 18th

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  • midaycare
    Daycare.com Member
    • Jan 2014
    • 5658

    New dcp's - no paperwork, start the 18th

    Horrible title, sorry. I have promised an infant spot to a couple who really wanted it. I only take 1 infant at a time, so that spot is in high demand around here.

    The couple were really excited; dcm is on extended maternity leave until Aug 18. She ended up getting 12 weeks off.

    I don't require a deposit, nor do I want to. But I messed up here. Somehow I lost their contact info and I had told them - 3 weeks ago, that it was fine to drop the paperwork off at any time.

    So now I'm getting close to Aug 18 and I haven't heard from them. I have my next in line that wants the spot, and they need to know by Wednesday, Aug 13th.

    I'm not trying to borrow trouble, but if I don't hear from the first couple by Wed, what would you do?
  • Thriftylady
    Daycare.com Member
    • Aug 2014
    • 5884

    #2
    Wow that is tough. I am not even sure what to do, hopefully they will contact you soon.

    Comment

    • Play Care
      Daycare.com Member
      • Dec 2012
      • 6642

      #3
      Call them. "Possible new dcm, I wanted to call and remind you that I do need the paperwork before new baby starts. I know I said anytime, but wanted to clarify that means any time *before* baby starts." All said with smile.

      Comment

      • spinnymarie
        mac n peas
        • May 2013
        • 890

        #4
        Oh no! Can you find them on facebook or something to contact?

        Comment

        • midaycare
          Daycare.com Member
          • Jan 2014
          • 5658

          #5
          Originally posted by Play Care
          Call them. "Possible new dcm, I wanted to call and remind you that I do need the paperwork before new baby starts. I know I said anytime, but wanted to clarify that means any time *before* baby starts." All said with smile.
          I lost their contact info. That's the problem - yikes

          Comment

          • midaycare
            Daycare.com Member
            • Jan 2014
            • 5658

            #6
            Originally posted by spinnymarie
            Oh no! Can you find them on facebook or something to contact?
            I can't remember her or his last name for the life of me. I have 4 new ones that started/are in the process of starting right now, so I was a little careless while interviewing. I interviewed 15 families for these spots. It was an exhausting few weeks!

            Comment

            • Play Care
              Daycare.com Member
              • Dec 2012
              • 6642

              #7
              Originally posted by midaycare
              I lost their contact info. That's the problem - yikes
              Oh! Ouch!!! I thought you just lost the paperwork but still had their contact info. Yikes!!

              I hope they call you!!

              Comment

              • LysesKids
                Daycare.com Member
                • May 2014
                • 2836

                #8
                See I have a contact me page on my website that asks for name # and address... when I get it, I automatically send it to my waitlist files in the emails once I call them; I check the file minimum every 2 weeks because I know different mom's are due at different time ( most my parents are expecting moms)... that way I know I don't lose hard copies . I also can match up past calls with the phone #'s on my cell... I can figure who is who by date called

                Comment

                • midaycare
                  Daycare.com Member
                  • Jan 2014
                  • 5658

                  #9
                  Originally posted by LysesKids
                  See I have a contact me page on my website that asks for name # and address... when I get it, I automatically send it to my waitlist files in the emails once I call them; I check the file minimum every 2 weeks because I know different mom's are due at different time ( most my parents are expecting moms)... that way I know I don't lose hard copies . I also can match up past calls with the phone #'s on my cell... I can figure who is who by date called
                  That is brilliant! I have a contact me form, too. Thanks for the idea

                  Comment

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