Anyone Use Cakechildcare.Com For Management?

[midaycare]

I've been setting it up all afternoon.

Maybe you can help me with something...

I created a billing account for one of my families and I entered the wrong enrollment date. So now instead of starting to bill them from this week on, it's billing from January. That would be fine except that I also messed up on another part and the amount is soo wrong. I wanted to delete the billing account and start over, but it gives me an error of "record can't be deleted because it's in use"

Wth?!

Cake Child Care is pretty good, but there are some annoying things in the setup. One of those is that once a new record has been synced with the other Cake programs, you can't delete that record - which is also a good thing - because you can never lose a record.

So I would 1) go to the "account" section, pick the child, click on edit, and mark the date of withdrawal as today. Then 2) go to the "child" tab, mark the child as "inactive" and the child will then be inactive.

You will have to re-enter the child. You will also have to go to "account", click on the payment that is owed, click on "record payment", and do a write off for whatever was overcharged.

It's easier than it sounds.

[midaycare]

Also, it won't let me log into any of the three apps. I paid for the membership and assigned myself a pin, but I can't log into them.

Cake has different passwords for everything. The desktop is different from the web, which is different from the kiosk, etc. The pin is probably for the kiosk, or the class feature.

Go to the Cake Desktop, click on yourself under "staff" and see what your passwords and pins are for each area. If it still isn't working, then email them for help. They were outstanding in helping me. Always got back to me in less than 24 hours, and even offered to do a web conference with me.

Also ... when setting up a student, set the enrollment today for the day you put them into the computer. That way you can practice signing them in and out to make sure it works. The In-and-Out-Kiosk won't work unless the enrollment date is past the actual date on the calendar. Same with hours. I signed my students up for their normal hours, to keep track of early & late fees, but remember if you try to sign them in/out too far before or after their appointed time, you won't be able to.

[MarinaVanessa]

You all have me intrigued. I'm going to try it, I like the whole thing about adding the fees and stuff for you and the checking in part.

Is it like MMK? Does it track mileage, expenses, invoices etc?

I guess I'll find out huh ::

[midaycare]

You all have me intrigued. I'm going to try it, I like the whole thing about adding the fees and stuff for you and the checking in part.

Is it like MMK? Does it track mileage, expenses, invoices etc?

I guess I'll find out huh ::

I just happened to find Cake before MMK - I've never used it. This is my first year in home daycare. It can track those things, but you have to create the account first before you track it.

It's a pain to set up, but pretty cool once it's all done.

[NightOwl]

I tried both and found MMK to be much more user friendly.

[MarinaVanessa]

Sounds like it is $4.99 per month for the provider and 99¢ per month for each parent.

add that up and then add all the monthly and per item costs and it looks like it costs a fortune.

One-Time Setup Fee.......$5.00.........One-time charge
Service Fee.........$5.00......... Monthly
Convinience Fee..........$1.00 .........Per item
Returned Transaction / NOC Fee, Unauthorized, Authorization Revoked, Stop Payment..........$3.00..........Per item

Where did you find this info? I saw the part where it says $5 month but I can't find where it says the other fees. The email I got says $5 includes parent accounts ??

EDIT: NVM I found it. So far without trying it out it seems to do what MMK does plus more. I'd better love it though for the amount of money they want.

$60 a year, ok. I pay more for MMK.
$1 a transaction, ok. I pay $1 for MMK now.
An extra $5 a month to take credit cards on top of the $.99 transaction fee??? WHUH???
$3 per returned check, not so bad. MMK is like $2 and I charge my clients that fee.
THE FACT THAT I CAN GET MY MONEY THE NEXT BUSINESS DAY?!?! WHUH?!? That's pretty awesome. MMK takes 5 days.

[MarinaVanessa]

You can personalize that portion of it now. I have mine set up so that each family/child has it's own rate template including fees for late pick up and early drop off.

This was from another thread, but I wanted to ask for your help on how you did this BC. If you don't mind

[craftymissbeth]

My rates are set up like Blackcat's. I just made a template for each time slot I offer (7:00-3:00,7:00-3:15, etc) and then I template for each rate (7:00-3:00=$90, etc).

[Blackcat31]

This was from another thread, but I wanted to ask for your help on how you did this BC. If you don't mind

I did exactly what Missbeth said..

I made a separate template for each family so that their individual rate was a separate template.

You can 1,000's of templates so you can personalize it nicely to match your late fees and early drop off fees etc.

My rates are set up like Blackcat's. I just made a template for each time slot I offer (7:00-3:00,7:00-3:15, etc) and then I template for each rate (7:00-3:00=$90, etc).

I entered all my info and started using the paid version of Cake in March.

So far I have to say it is nice and I do like it but I have run into a few issues that I have not yet figured out.

I've also been using the coordinating apps for Cake sign in/out and Cake Classroom for my i-pad but again have found a few issues that I have yet to figure out and I am unsure if it's on my end (Me =operator error) or theirs (technical/software glitches).

@Missbeth...are you using the paid version or the free one?
Are you using the apps too?
Do you like it so far?

[craftymissbeth]

I just started using it yesterday. I'm using the paid version. I paid $7.99 for the month so that I can see if I like it or not before I pay for the rest of the year.

So far I can only log into In&Out or whatever it's called. I can't log into Cake2Go or Class. No idea what I did because under my staff record I have all of the apps enabled and I'm entering all of the info correctly.


I like the idea of it. So far it's been a super big pain to set up, but I'm hoping it's just me. For example, I set up two of my dck's to be billed at 12am Friday, but so far neither of them are showing that it's due today. I'm really hoping I just missed something, though.

[craftymissbeth]

Also, I took the time to input all of my dck's immunization records, but I'm not seeing if there's an alert to let us know when the next set are due. I put a note in each one that says when the next ones are up, but I highly doubt I'll be clicking through them very often. It's faster to just look at their actual paperwork.

[Blackcat31]

I just started using it yesterday. I'm using the paid version. I paid $7.99 for the month so that I can see if I like it or not before I pay for the rest of the year.

So far I can only log into In&Out or whatever it's called. I can't log into Cake2Go or Class. No idea what I did because under my staff record I have all of the apps enabled and I'm entering all of the info correctly.


I like the idea of it. So far it's been a super big pain to set up, but I'm hoping it's just me. For example, I set up two of my dck's to be billed at 12am Friday, but so far neither of them are showing that it's due today. I'm really hoping I just missed something, though.

Also, I took the time to input all of my dck's immunization records, but I'm not seeing if there's an alert to let us know when the next set are due. I put a note in each one that says when the next ones are up, but I highly doubt I'll be clicking through them very often. It's faster to just look at their actual paperwork.

That's one of the issues I am currently having is the log in to Cake2go.

It won't let me in and I've been in for a month now so....

I have heard they have excellent customer service support but I just haven't had a chance to call though and find out myself.

I NEED to though because I did pay for it for 3 months so I should call but I haven't yet... Maybe I'll put that on my to-do list for today

[MarinaVanessa]

Okay so something like this: ?

Hours of Care Template - Part-Time
Monday (7:00 AM-6:00 PM) 7:00 AM 3:00 PM
Monday (7:00 AM-6:00 PM) 7:00 AM 3:30 PM
Monday (7:00 AM-6:00 PM) 7:00 AM 4:00 PM
Monday (7:00 AM-6:00 PM) 7:00 AM 4:30 PM
Monday (7:00 AM-6:00 PM) 7:00 AM 5:00 PM
Monday (7:00 AM-6:00 PM) 7:00 AM 5:30 PM
Monday (7:00 AM-6:00 PM) 7:00 AM 6:00 PM
(AND repeat for Tuesday, Wed, Thurs & Fri)

Tuition Template - Part-Time
1 month - 72 months $28 Part-Time 3PM Departure
1 month - 72 months $30 Part-Time 3:30PM Departure
1 month - 72 months $32 Part-Time 4PM Departure
1 month - 72 months $34 Part-Time 4:30PM Departure
1 month - 72 months $36 Part-Time 5PM Departure
1 month - 72 months $38 Part-Time 5:30PM Departure
1 month - 72 months $40 Part-Time 6PM Departure

OR

Should I +Add the above for each day? ex:
1 month - 72 months $28 Part-Time 3PM Departure Monday
1 month - 72 months $30 Part-Time 3:30PM Departure Monday
1 month - 72 months $32 Part-Time 4PM Departure Monday
1 month - 72 months $34 Part-Time 4:30PM Departure Monday
1 month - 72 months $36 Part-Time 5PM Departure Monday
1 month - 72 months $38 Part-Time 5:30PM Departure Monday
1 month - 72 months $40 Part-Time 6PM Departure Monday
(and then do the same for Tuesday, Wednesday, Thursday, & Friday?)

What about the families that give me their schedules the week before?
What about my drop-in families?
I'm just going to pay for the one month so that I can have help setting this up.

I do have one question you can answer BC. I have the free version now so does the $5 per month get you everything else? Or do you have to pay another $5 per month for the echeck option making it $10 per month?

[Blackcat31]

I do have one question you can answer BC. I have the free version now so does the $5 per month get you everything else? Or do you have to pay another $5 per month for the echeck option making it $10 per month?

I don't use the e-pay option so I don't know but the $5 per month allows me to use the apps on my i-pad.

I didn't even look into the e-pay part of it. I've never been able to get any of my parents to use the MMK electronic pay system so I didn't bother with the Cake one.

The sign in/out app on the i-pad takes a picture of the parent signing in/out.
A couple of my DCP's have tried covering the camera up or pointing it at the ceiling to avoid having their pic taken. I explained to them that is part of why I was interested in using Cake...to CLEARLY document who is picking up and dropping off.

[craftymissbeth]

What about the families that give me their schedules the week before?
What about my drop-in families?

I do have one question you can answer BC. I have the free version now so does the $5 per month get you everything else? Or do you have to pay another $5 per month for the echeck option making it $10 per month?

I have a dcb who comes two weeks on, then two weeks off. For him, I took his weekly fee of $95 and set up like a daily rate of $19, instead. Then, when I added him to his family's billing account I set the billing cycle as Every Check-In. So every time he's here, it will charge them $19 (hopefully, if I did it right) to their account. The only problem I see with that is that if he doesn't show one day will it still bill them if I sign him in or do I just add $19 manually to their account?

I guess this is how drop-ins would work. Then again, this is only day two so I'm sure I did it all wrong ::


I can't even figure out how to sign up for EZ-Pay. When I try, it just says Coming Soon.