Parents Asking Very Personal Information

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  • Unregistered

    Parents Asking Very Personal Information

    Hello,

    I am a Family daycare owner, and previously worked years in a daycare.

    Until now, all families were very trustful and we got along happily. But recently I had a parent wanted to enroll their child, who ask to have hard copy of
    -My background/fingerprint result/information
    -Medical background
    -Information I had to provide to be licensed (which include my SSN and all)
    All of this about me but also my worker and husband.

    Of course I understand the parent want to make sure he can trust all of us . But isn't that too personal to share?

    If you had a similar situation would you share theses or how should I handle this situation....?

    Thank you so much for your help!
  • Meeko
    Advanced Daycare.com Member
    • Mar 2011
    • 4349

    #2
    Don't EVER give out your personal information.

    tell her that licensing has done all that for her and you couldn't be licensed without it. For security purposes you don't give out that information.

    And you MEDICAL records??

    I personally wouldn't even consider taking someone like that.

    Comment

    • butterfly
      Daycare.com Member
      • Nov 2012
      • 1627

      #3
      Originally posted by Meeko
      Don't EVER give out your personal information.

      tell her that licensing has done all that for her and you couldn't be licensed without it. For security purposes you don't give out that information.

      And you MEDICAL records??

      I personally wouldn't even consider taking someone like that.

      Comment

      • craftymissbeth
        Legally Unlicensed
        • May 2012
        • 2385

        #4
        Nope. They sound like trouble to me. I hope you didn't the them any of that especially not your worker or dh's info! If it was good enough for licensing then why do they need it also?

        Comment

        • Blackcat31
          • Oct 2010
          • 36124

          #5
          Originally posted by Meeko
          Don't EVER give out your personal information.

          tell her that licensing has done all that for her and you couldn't be licensed without it. For security purposes you don't give out that information.

          And you MEDICAL records??

          I personally wouldn't even consider taking someone like that.
          What she said ^^^^^^^^

          Comment

          • DanielleS
            Daycare.com Member
            • Jan 2014
            • 33

            #6
            Originally posted by Unregistered
            Hello,

            I am a Family daycare owner, and previously worked years in a daycare.

            Until now, all families were very trustful and we got along happily. But recently I had a parent wanted to enroll their child, who ask to have hard copy of
            -My background/fingerprint result/information
            -Medical background
            -Information I had to provide to be licensed (which include my SSN and all)
            All of this about me but also my worker and husband.

            Of course I understand the parent want to make sure he can trust all of us . But isn't that too personal to share?

            If you had a similar situation would you share theses or how should I handle this situation....?



            Dang ya'll move fast. Ditto what everyone said!
            Last edited by Blackcat31; 02-19-2014, 06:54 AM.

            Comment

            • Heidi
              Daycare.com Member
              • Sep 2011
              • 7121

              #7
              Originally posted by Meeko
              Don't EVER give out your personal information.

              tell her that licensing has done all that for her and you couldn't be licensed without it. For security purposes you don't give out that information.

              And you MEDICAL records??

              I personally wouldn't even consider taking someone like that.

              Comment

              • MarinaVanessa
                Family Childcare Home
                • Jan 2010
                • 7211

                #8
                Originally posted by Unregistered
                Hello,

                I am a Family daycare owner, and previously worked years in a daycare.

                Until now, all families were very trustful and we got along happily. But recently I had a parent wanted to enroll their child, who ask to have hard copy of
                -My background/fingerprint result/information
                -Medical background
                -Information I had to provide to be licensed (which include my SSN and all)
                All of this about me but also my worker and husband.

                Of course I understand the parent want to make sure he can trust all of us . But isn't that too personal to share?

                If you had a similar situation would you share theses or how should I handle this situation....?

                Thank you so much for your help!
                I'm going to be the odd one out here but in my neck of the woods SOME of this is standard stuff to ask ... sort of.

                Asking someone to see their background information is something that is done by about half of my interviews where I live. I wouldn't give them my background check but I'd show them my background clearance. It's from the DOJ and cross referenced with our state's child abuse index but it's just a piece of paper that says that we're cleared. It has my SSN on it so I have a copy with the SSN blacked out to show clients.

                Medical background ... no way. My response would be "My medical history is legally a private matter which I don't feel I must share with potential clients. As per my state's licensing requirements I have been tested for and cleared for TB and would be glad to show you that." My TB test is an index card size paper from a clinic that says my name, date of birth and a checked box that says "TB test negative".

                Not sure what "information I had to provide to be licensed" means but if they are asking to see copies of the paperwork that you had to send in then definitely not. Same goes for my DH and employee. You COULD be funny and make copies of everything and do what the military does when they release military documents and blackout any personal info so that it all looks like ....


                When it comes to employees especially if you give out personal information you would be breaking privacy laws. "I completely understand if you do not feel comfortable with this however I operate an honest business and consider my integrity and trust two hallmarks of my business and I could not do anything that goes against that grain"

                Comment

                • sahm1225
                  Advanced Daycare.com Member
                  • Jun 2010
                  • 2060

                  #9
                  It's funny to see this because a week or so ago I was reading on another forum about what should you ask your prospect daycare providers and one of the things was asking to see the background checks for every one in the home! It said that it is your right as a future enrolled family to know the background in everyone in the home!

                  I wonder if that was the same person you interviewed?

                  So to answer your question - I would explain that licensing does the background checks on everyone in the home. The medical history is personal but you can assure them that licensing does do a tb test and whatever medical tests they require. I would not provide a hard copy. And honestly, I would not even consider enrolling the family UNLESS everything else about them was great and I felt that they were asking for that info because someone incorrectly told them that that is standard information to ask for.
                  Last edited by sahm1225; 02-18-2014, 08:48 PM. Reason: Misspelled things!

                  Comment

                  • Heidi
                    Daycare.com Member
                    • Sep 2011
                    • 7121

                    #10
                    Originally posted by sahm1225
                    It's funny to see this because a week or so ago I was reading on a forum about what should you ask your prospect daycare providers and asking to see the background checks for every one in the home! It said that it is your right as a future enrolled family to know the background in everyone in the home!

                    I wonder if that was the same person you interviewed?

                    So to answer your question - I would explain that licensing does the background checks on everyone in the home. The medical history is personal but you can assure them that licensing does do a tb test and whatever medical tests they require. I would not provide a hard copy. And honestly, I would not even consider enrolling the family UNLESS everything else about them was great and I felt that they were asking for that info because someone incorrectly told them that that is standard information to ask for.

                    I'm guessing that on that forum, they didn't know that in most states, it's part of the licensing process. Unless the parent is using an unregulated provider.

                    I would tell a parent that asked for those things this: These things have been provided to the state as part of the licensing process. If you would like to confirm this, here is the number you can call at DCF. They can confirm that these things have been done.

                    The thing is, I can show them a copy of the BID form, but the state runs the actual DOJ background check on our family members ages 12+, and I never see it (they would deny me a license if it were not acceptable). I run the background check only on my volunteers or employees, and licensing checks my records when they visit. As far as I'm concerned (and it may be the law) my employees personnel file is confidential employment information. I would not share that with a potential client. I can tell them that the background checks have been done and are clear. They can take my word for it or shop elsewhere.

                    Comment

                    • daycare
                      Advanced Daycare.com *********
                      • Feb 2011
                      • 16259

                      #11
                      it is also the norm for where I live too. except the medical, that's my business not theirs.

                      I show all of my employees DOJ clearance, anyone over 18 who lives in my home too. I show them everyone's CPR/First Aid, I show all of mine as well.

                      I also show their DMV records, my one asst does drive on field trips.

                      lastly, I provide 5 references of past daycare clients.

                      if they ask for more than that the answer is no. If they tried to argue it with me I would tell them I am not going to interview with them or offer up the spot. NEXT................

                      Comment

                      • craftymissbeth
                        Legally Unlicensed
                        • May 2012
                        • 2385

                        #12
                        In my state we don't get anything to show that we even passed the background check other than our license. If anyone living, working, or volunteering in the home didn't pass then we would find out. But we don't have anything to actually show clients.

                        Comment

                        • Meeko
                          Advanced Daycare.com Member
                          • Mar 2011
                          • 4349

                          #13
                          The license on my wall is proof enough that I am CPR and first aid certified, have all background clearances (and my entire family), have completed required annual training etc etc....meeting all licensing requirements. It wouldn't be there if I didn't. No reason to provide more.

                          I do give references if they ask, but no more.

                          Does this same lady go to the doctor's office and despite the fact he is a practicing licensed MD with his diploma on the wall.......demand to see his class schedule from college, references from his college professors and his dorm room mate?

                          I feel sorry for the kid's kindy teacher when that time comes. Mom will be wanting blood samples........

                          Comment

                          • EntropyControlSpecialist
                            Embracing the chaos.
                            • Mar 2012
                            • 7466

                            #14
                            Originally posted by Meeko
                            Don't EVER give out your personal information.

                            tell her that licensing has done all that for her and you couldn't be licensed without it. For security purposes you don't give out that information.

                            And you MEDICAL records??

                            I personally wouldn't even consider taking someone like that.
                            Bingo. You are not her nanny. You own and operate your own business.

                            Comment

                            • EntropyControlSpecialist
                              Embracing the chaos.
                              • Mar 2012
                              • 7466

                              #15
                              Originally posted by daycare
                              it is also the norm for where I live too. except the medical, that's my business not theirs.

                              I show all of my employees DOJ clearance, anyone over 18 who lives in my home too. I show them everyone's CPR/First Aid, I show all of mine as well.

                              I also show their DMV records, my one asst does drive on field trips.

                              lastly, I provide 5 references of past daycare clients.

                              if they ask for more than that the answer is no. If they tried to argue it with me I would tell them I am not going to interview with them or offer up the spot. NEXT................
                              I have never, not even once, provided ANY of this information to clients. Only one has asked for references and I referred her to our business Facebook page and told her she could contact any of the parents who are tagged in photos on there and I am sure they would be happy to speak with her. She never did, but she did enroll here.

                              Comment

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