Parent Soooooo Late!!!!!

[MarinaVanessa]

I don't have this in my contract but I am going to be adding it now!!! I don't have a signed permission slip from them saying I can transport. That was a huge deal for them when they started. No transportation! I haven't minded until yesterday. When my oldest was a baby and in daycare I didn't want her being transported. Now that I am a provider I fell if parents trust me with their children they should trust me transporting at least in an emergency or a necessity kwim?

Mom dropped off a few minutes ago and paid the fee and attached this note. When she handed it to me she said here is for last night. No sorry to my face just the note. They were more than a FEW minutes late!! I took offense to the letter. Is it just me or does it come off plain rude?

I didn't find the words to the note rude but I think they wanted to get the last word in.

I have decided to terminate tonight when dad picks up late again tonight. Anyone have a good termination letter? I don't like mine. I am on the fence if I should bring up the lying and everything else or just terminate and be done. I will give 2 weeks notice but will give them a free out if they find someone sooner. I don't want to deal with it longer than I have too.

Here is letter I would give them .

Dear Late Lying Lucy,

This is a notice of termination of child care services for your child [child's name]. As stated in my contract you have [2 weeks, etc] notice. Your last day of child care will be [date].

Signed
Peeved Provider


This the letter that I wish I could give them:

Dear Late Lying Lucy,

This is a notice of termination of child care services for your child [child's name]. Termination is immediate. Your child's last day of child care will be [today's date]. As stated in my contract I reserve the right to terminate care immediately with no notice under the following circumstances.

• A breach of contract by the client by failing to comply with any of the policies set forth in this contract - arriving on [date] [amount of time] on past your contracted pick up time and [amount of time] past my closing time after notifying me at [time] that your child would be picked up "a few minutes" late.
• Contesting and/or attempting to negotiate the fees, contract and/or policies - attempting to negotiate the late pick-up fees as stated in our contract a signed and agreed by you.
• Deliberate disrespect .... to the childcare provider .... by a child, client or other persons responsible for the child - claiming that mother being at work was reason that father would pick up when mother's work claims she was not at work, father claimed that phone was off when [app] showed that father was receiving and reading my messages.
• Inability for the provider to meet the family's needs - contract states there will be no transportation and if child is not picked up on time and/or before closing I am unable to to keep personal non-business appointments.

For these reasons I feel that our business relationship cannot continue and it is in the best interest of all involved that out agreement be terminated.

Signed
Peeved Provider

[Crazy8]

I am usually the "less is more" type and go with form letters often, but I think in this case I would type a term letter stating that an hour and a half is MUCH more than a few minutes late due to traffic, etc. And that you can see your text message was read at such and such a time and dcd lied about it and that you called her job and know she was not there, therefore it was kind of you to not start late fees at 4:20pm, emergency contacts not up to date, and on and on and on. Make it professional, but list all of these instances that they think they are getting away with. I wouldn't mention the time with your aunt at all, that is the personal stuff that I would keep out of my daycare communications.

Reading the mom's letter I was wondering if dcd wasn't truthful with how late he was, but I guess the high fee would tell her the truth.

[coolconfidentme]

Am I the odd (wo)man out here? I would be laughing all the way to the bank with that one. Thank her in person for understanding & paying promptly for the fee they incurred. Smiling the whole time, like you didn't see any stabs in her note. Remind her unfortunately these things happen & you will be forced to charge it again. Keep smiling. happyface

[TwinKristi]

I agree that there should be the multiple contract violations listed but short and to the point. I would also take a screen shot on your phone showing the text was read shortly after sending it. And while her letter wasn't "rude" like melilley said, it's nice rude. Basically she's saying it wasn't a big deal and downplaying the situation. That's why I would list the multiple violations. When you called her work they said she wasn't there that day, dad said a few mins and that was almost 90 mins later, the out of date emergency contact, etc. It's blatantly disrespectful and I agree that the last line about telling them if they owe fees in the future... What the what?? That also says to me this will happen again. I hope they pay the 2wks and don't come back.

[mountainside13]

All wonderful ideas!

[Kabob]

I didn't find the words to the note rude but I think they wanted to get the last word in.



Here is letter I would give them .

Dear Late Lying Lucy,

This is a notice of termination of child care services for your child [child's name]. As stated in my contract you have [2 weeks, etc] notice. Your last day of child care will be [date].

Signed
Peeved Provider


This the letter that I wish I could give them:

Dear Late Lying Lucy,

This is a notice of termination of child care services for your child [child's name]. Termination is immediate. Your child's last day of child care will be [today's date]. As stated in my contract I reserve the right to terminate care immediately with no notice under the following circumstances.

• A breach of contract by the client by failing to comply with any of the policies set forth in this contract - arriving on [date] [amount of time] on past your contracted pick up time and [amount of time] past my closing time after notifying me at [time] that your child would be picked up "a few minutes" late.
• Contesting and/or attempting to negotiate the fees, contract and/or policies - attempting to negotiate the late pick-up fees as stated in our contract a signed and agreed by you.
• Deliberate disrespect .... to the childcare provider .... by a child, client or other persons responsible for the child - claiming that mother being at work was reason that father would pick up when mother's work claims she was not at work, father claimed that phone was off when [app] showed that father was receiving and reading my messages.
• Inability for the provider to meet the family's needs - contract states there will be no transportation and if child is not picked up on time and/or before closing I am unable to to keep personal non-business appointments.

For these reasons I feel that our business relationship cannot continue and it is in the best interest of all involved that out agreement be terminated.

Signed
Peeved Provider

I would stick with the short note and write the long one to shred later to burn off some frustration.

[MarinaVanessa]

I would stick with the short note and write the long one to shred later to burn off some frustration.

In that case mine would have a lot of bleeps in it too, mean since I'm not going to actually give it to her ::

[mountainside13]

In that case mine would have a lot of bleeps in it too, mean since I'm not going to actually give it to her ::

Lol!!

[cheerfuldom]

that letter was really strange and passive aggressive to me. excuses on one hand and condescending on the other hand. like she is giving you permission to charge them late fees?! feels like a thinly veiled power struggle there.

[mountainside13]

that letter was really strange and passive aggressive to me. excuses on one hand and condescending on the other hand. like she is giving you permission to charge them late fees?! feels like a thinly veiled power struggle there.

Haha! I didn't even think about it like that. It does seem that way

I'm going to do it, I'm going to do it! I'm not going to back down!!!

[MotherNature]

You can do it! Be strong! Looking forward to the update. happyface:hug:

[cheerfuldom]

we are all here to support you! and waiting for an update.

really i could have gotten over the lateness if a parent had truly apologized and paid the fee no questions asked and promised that would never happen again (and assuming they had not clearly lied to me) but all of what happened plus handing you a ridiculous note is just too much. really. how immature.

[WImom]

I didn't find the words to the note rude but I think they wanted to get the last word in.



Here is letter I would give them .

Dear Late Lying Lucy,

This is a notice of termination of child care services for your child [child's name]. As stated in my contract you have [2 weeks, etc] notice. Your last day of child care will be [date].

Signed
Peeved Provider


This the letter that I wish I could give them:

Dear Late Lying Lucy,

This is a notice of termination of child care services for your child [child's name]. Termination is immediate. Your child's last day of child care will be [today's date]. As stated in my contract I reserve the right to terminate care immediately with no notice under the following circumstances.

• A breach of contract by the client by failing to comply with any of the policies set forth in this contract - arriving on [date] [amount of time] on past your contracted pick up time and [amount of time] past my closing time after notifying me at [time] that your child would be picked up "a few minutes" late.
• Contesting and/or attempting to negotiate the fees, contract and/or policies - attempting to negotiate the late pick-up fees as stated in our contract a signed and agreed by you.
• Deliberate disrespect .... to the childcare provider .... by a child, client or other persons responsible for the child - claiming that mother being at work was reason that father would pick up when mother's work claims she was not at work, father claimed that phone was off when [app] showed that father was receiving and reading my messages.
• Inability for the provider to meet the family's needs - contract states there will be no transportation and if child is not picked up on time and/or before closing I am unable to to keep personal non-business appointments.

For these reasons I feel that our business relationship cannot continue and it is in the best interest of all involved that out agreement be terminated.

Signed
Peeved Provider

THIS!! I would be even more peeved had I received that letter you had gotten. So sorry you had to deal with this!!

[daycare]

Ok, I get that life happens out of our control. BUT the thing that I can't get past is the fact that if the car died, or whatever happend, they should have called you and communicated with you what was going on. Not being able to get intouch with anyone right there would be my number one reason for terming, number two for being late, and number 3, the fact that she is telling you, let me know when we owe you money for being late AGAIN.... NO , NO more, you are done being late because you don't attend here anymore..


TGIF. I hope your night gets better

[mountainside13]

we are all here to support you! and waiting for an update.

really i could have gotten over the lateness if a parent had truly apologized and paid the fee no questions asked and promised that would never happen again (and assuming they had not clearly lied to me) but all of what happened plus handing you a ridiculous note is just too much. really. how immature.

Thank you!! Dad is suppose to be here before 5:20 so I will give everyone an update after they leave. I have the term letter ready (Thank you MV!) and now just a waiting game.

One of my dad's told me at pick up today that his schedule has changed! The daycare boy will now be picked up at 4:10 every day! happyface
So another reason to term.