Parent Soooooo Late!!!!!

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  • TwinKristi
    Family Childcare Provider
    • Aug 2013
    • 2390

    #61
    happyface

    Biting my nails in anticipation!!!

    Comment

    • mountainside13
      Daycare.com Member
      • Jan 2014
      • 777

      #62
      Dad showed up at 5:36. I didn't say anything about it. I handed him the termination letter and said "I am terminating our Childcare arrangement. I am no longer able to provide the hours of care that you need" He got very nervous. He asked if it was because of yesterday. I said I took that into consideration but it wasn't the only reason. Then he was trying to rush her out the door.

      Comment

      • Unregistered

        #63
        Nice to see they are really sorry and respect your closing time, by showing up 21 minutes late again today. At least that is closer to a few minutes late. I would be tempted to communicate with mom the late charge for today as well, since she wanted you to let her know

        Comment

        • Meeko
          Advanced Daycare.com Member
          • Mar 2011
          • 4349

          #64
          Originally posted by mountainside13
          Dad showed up at 5:36. I didn't say anything about it. I handed him the termination letter and said "I am terminating our Childcare arrangement. I am no longer able to provide the hours of care that you need" He got very nervous. He asked if it was because of yesterday. I said I took that into consideration but it wasn't the only reason. Then he was trying to rush her out the door.
          happyfacehappyface You go girl!

          Comment

          • TwinKristi
            Family Childcare Provider
            • Aug 2013
            • 2390

            #65
            Originally posted by mountainside13
            Dad showed up at 5:36. I didn't say anything about it. I handed him the termination letter and said "I am terminating our Childcare arrangement. I am no longer able to provide the hours of care that you need" He got very nervous. He asked if it was because of yesterday. I said I took that into consideration but it wasn't the only reason. Then he was trying to rush her out the door.
            Are you going to add the late fee for today onto their 2wks notice? LOL

            Comment

            • mountainside13
              Daycare.com Member
              • Jan 2014
              • 777

              #66
              Originally posted by Unregistered
              Nice to see they are really sorry and respect your closing time, by showing up 21 minutes late again today. At least that is closer to a few minutes late. I would be tempted to communicate with mom the late charge for today as well, since she wanted you to let her know
              :: ::

              Originally posted by Meeko
              happyfacehappyface You go girl!
              Thank you!!! happyface

              Originally posted by TwinKristi
              Are you going to add the late fee for today onto their 2wks notice? LOL
              I was going to add a late fee for tonight too but a few minutes before he showed up my friend called me and told me our friend had died. It was hard enough trying to get through the term and get them out the door without crying. I may tack on a late fee when they come on Monday.

              Comment

              • MarinaVanessa
                Family Childcare Home
                • Jan 2010
                • 7211

                #67
                Originally posted by Unregistered
                Nice to see they are really sorry and respect your closing time, by showing up 21 minutes late again today. At least that is closer to a few minutes late. I would be tempted to communicate with mom the late charge for today as well, since she wanted you to let her know
                I just died. ::

                Comment

                • Josiegirl
                  Daycare.com Member
                  • Jun 2013
                  • 10834

                  #68
                  I'm sorry about your friend.

                  I'm glad you gave them the heave-ho. They obviously had no respect for you or your rules.

                  Comment

                  • LaLa1923
                    mommyof5-and going crazy
                    • Oct 2012
                    • 1103

                    #69
                    Originally posted by mountainside13
                    Omg! I need a break after this evening! Most of my kids are gone by 4:30. Today 2 parents were late and they didn't get picked up until 4:50. I didn't mind too much since I had 1 child that was going to be here until 5:15. I didn't charge them late fees since they are rarely late!

                    My last child was suppose to leave at 5:15. Dad called at 5:10 saying he will be a FEW minutes late! Ok no big deal we don't have to leave here until 5:30. My aunt was driving through town so just here for 1 day. 5:30...5:40, still not here. Call dad, no answer. 5:50 call both parents, no answer. 6:05 call emergency contact...they live in New Mexico! But with Iowa zip code. No help there...2nd emergency contact at 6:10 no answer. 6:15 I call moms work because she is suppose to be working until 8pm tonight. The manager says that she didn't work today. Our agreement was the child is to be picked up at 4:20 on days off or days that she works early. The days she works late dad picks up at 5:15. So right there she broke the contract!

                    6:30 I text both mom and dad. Dad finally shows up at 6:41! He said that the battery in his car died and couldn't get it to start, then his phone died so he couldn't contact me. I told him that I am charging a late fee of $5 for the first 10 minutes then $1 per minute after that. It looked like he was going to argue with me but I cut him off and told him that my aunt got into town this morning from Illinois and we were going out to spend time with her but we missed the get together and she leave tomorrow at 6 am. So we can't see her now and will have to wait another year or 2 to see her again! He then started apologizing and asked if they can pay it on Mondays check. I said nope, tomorrow morning at drop off or she won't be admitted back into care until it is paid.

                    Oh I am so upset! Never has a parent ever been that late before! Oh and he said that his phone died and couldn't respond... He has iMessage on and it informs me when the text message is read. He flat out lied.

                    At this point I don't even care if they don't come back! Thanks for listening to my vent!!
                    1. I would've handed him a term notice at the door.

                    2. I would've taken the kids with me to see my aunt. No way would I miss that

                    Comment

                    • Msdunny
                      Daycare.com Member
                      • Nov 2012
                      • 442

                      #70
                      I just caught up with this story. I am so glad you stood up to this family, and I am so sorry you had to go through this headache. happyface

                      Also, I am so sorry for the loss of your friend. Prayers to you.

                      Comment

                      • mountainside13
                        Daycare.com Member
                        • Jan 2014
                        • 777

                        #71
                        Originally posted by Josiegirl
                        I'm sorry about your friend.

                        I'm glad you gave them the heave-ho. They obviously had no respect for you or your rules.
                        Thank you!

                        Originally posted by LaLa1923
                        1. I would've handed him a term notice at the door.

                        2. I would've taken the kids with me to see my aunt. No way would I miss that
                        I now have in my contract that if a parent is late for pick up then I can take the child with me and parent picks up at my location!

                        Originally posted by Msdunny
                        I just caught up with this story. I am so glad you stood up to this family, and I am so sorry you had to go through this headache. happyfacey

                        Also, I am so sorry for the loss of your friend. Prayers to you.
                        Thank you!! It was very unexpected. Domestic violence is very serious!

                        Comment

                        • mountainside13
                          Daycare.com Member
                          • Jan 2014
                          • 777

                          #72
                          UPDATE:

                          Mom emailed me and asked when the new pick up time starts?! So dad lied to mom about termination. The 2 weeks can't come fast enough! She has to know, this whole week is late night pick ups again!

                          Comment

                          • Blackcat31
                            • Oct 2010
                            • 36124

                            #73
                            Originally posted by mountainside13
                            UPDATE:

                            Mom emailed me and asked when the new pick up time starts?! So dad lied to mom about termination. The 2 weeks can't come fast enough! She has to know, this whole week is late night pick ups again!
                            Ok, you need to contact the mother and outright tell her the family is being terminated.

                            Dear DCF

                            You are being terminated from care due to:

                            late pick ups
                            disrespecting policies
                            dishonest behavior

                            If during the final two weeks of care you are late, services for care will be terminated on the spot.

                            Late is defined by 1 minute beyond closing time.

                            Sincerely

                            Provider - who ain't got time for this b.s.


                            I am starting to think this family is playing dumb on purpose.

                            Please put a stop to this nonsense and make it CLEAR they are being terminated due to stupidity....well, don't actually say that but make your message clear so that there is no chance of any misunderstanding.

                            *whew* some families make this job tough....

                            Comment

                            • mountainside13
                              Daycare.com Member
                              • Jan 2014
                              • 777

                              #74
                              Originally posted by Blackcat31
                              Ok, you need to contact the mother and outright tell her the family is being terminated.

                              Dear DCF

                              You are being terminated from care due to:

                              late pick ups
                              disrespecting policies
                              dishonest behavior

                              If during the final two weeks of care you are late, services for care will be terminated on the spot.

                              Late is defined by 1 minute beyond closing time.

                              Sincerely

                              Provider - who ain't got time for this b.s.


                              I am starting to think this family is playing dumb on purpose.

                              Please put a stop to this nonsense and make it CLEAR they are being terminated due to stupidity....well, don't actually say that but make your message clear so that there is no chance of any misunderstanding.

                              *whew* some families make this job tough....
                              I emailed her back as soon as I read the email. This is what I sent her:

                              ***,

                              I'm sorry if there was a misunderstand. This was not a notice of changing hours or early pick up. This is a 2 week notice of termination for Childcare arrangement. The last day **** will be in my care is Feburary 7th 2014. No services will be provided after this date.

                              I didn't think about saying of they are late again to terminate services immediately. Great idea! It wouldn't surprise me at all of they are always playing dumb. I have had a lot of bad experiences and difficult families but I think this one takes the cake! I should have terminated after my 2 week trial but I wanted to stick it out.

                              Comment

                              • mountainside13
                                Daycare.com Member
                                • Jan 2014
                                • 777

                                #75
                                Another question ladies!

                                Dad dropped off and I was my happy normal self like nothing happened. The little girl started crying and saying she wanted to go home. I understand this happens with kids but she has never done this a drop off since she started. Dad left and she said C*** mean. I go home. Saying some other very interesting things. As well as hitting and yelling at me And the kids. She just turned 2. She has never acted like this. So mom and dad had to have said something. Do I bring it up at pick up or just keep it to myself? I want the next 2 weeks to go smoothly without problems. But I don't think that will happen.

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