Hi New Family! Bye New Family! - Vent

[momofboys]

They always seem very apologetic when something happens. But then they turn around and break another rule. I'm starting to think that they are just not the brightest crayons in the box.

:: Did you make them pay extra for dropping off so early - I would have been ticked off!

[momofboys]

Yes! Exactly.

I state in the contract that I am available from 6 to 6 but they have their own hours they are supposed to adhere to.

Supposed to.

For all they knew,I was fast asleep. They had no idea what time the dcgs came. Do they honestly think I get up at 6 with no one here and wait all doe eyed for them to grace me with their presence?

I'm getting angrier. Maybe because i'm also hungry.

I would have been tempted to not open the door - did they have any explanation for why they were so early?

[EntropyControlSpecialist]

Perhaps you can send them a notice like, "This is your get of of jail free card. In the future, early arrivals that are not cleared with me ahead of time will be $1.00/minute per child."

[wdmmom]

How new are they? Still early enough in to term within an introductory period.

I would simply provide them with ANOTHER copy and HIGHLIGHT each policy that they've violated and tell them that their probation has been extended. ANY violation of ANY policy will result in IMMEDIATE termination.

Now is when your backbone needs to shine!

AND, I would be charging them a HEFTY fee for bringing their kid(s) in an hour prior to their scheduled time. Say, $1 per minute, per kid!

When it comes to families like this kind, you honestly have to charge attach money to everything. The sooner they realize you are in charge, the better.

[CedarCreek]

:: Did you make them pay extra for dropping off so early - I would have been ticked off!

No, I actually don't have this in my policies. It hasn't really been a problem before. But I certainly am putting it in now!

I would have been tempted to not open the door - did they have any explanation for why they were so early?

None at all.

Perhaps you can send them a notice like, "This is your get of of jail free card. In the future, early arrivals that are not cleared with me ahead of time will be $1.00/minute per child."

Agreed! I have typed up a letter to go home with them that will serve as a warning.

How new are they? Still early enough in to term within an introductory period.

I would simply provide them with ANOTHER copy and HIGHLIGHT each policy that they've violated and tell them that their probation has been extended. ANY violation of ANY policy will result in IMMEDIATE termination.

Now is when your backbone needs to shine!

AND, I would be charging them a HEFTY fee for bringing their kid(s) in an hour prior to their scheduled time. Say, $1 per minute, per kid!

When it comes to families like this kind, you honestly have to charge attach money to everything. The sooner they realize you are in charge, the better.

They started the middle of Feb. My trial period is two weeks.
I have also attached more copies of my policies and the contract with these areas highlighted. I agree, I am polishing my backbone!

Oh, and ill also send home a note on 3 yo dcks report saying that he introduced the word "stupid" to the rest of my dcks today. Like I said, someone needs to check their vocabulary at home before blaming my dc.

[MyAngels]

I would schedule a conference outside of daycare hours. I would print up three copies of my policies and sit down with them at a table and go over, line by line, every single rule. I would ask for any questions and give detailed explanations.

Then I would let them know that even one violation will result in termination.

If they are going to act like idiots they need to be treated as such.

Good luck!

[Brooksie]

They are getting a warning letter and if nothing changes, peace out.

Ain't no body got time for that!

LOVE this. :: But seriously, this exactly. You DONT have time for that kind of disrespect or those games. You're running a business and in order to properly care for your kids and do it effectively you don't need all that bull.

[julie]

Ain't no body got time for that!

This is off topic, but ever since I read your post, I've had this in my head.

http://www.youtube.com/watch?v=po3jPq5LT0g

::::::

[TheGoodLife]

This is off topic, but ever since I read your post, I've had this in my head.

http://www.youtube.com/watch?v=po3jPq5LT0g

::::::

Thanks for the laugh

[Unregistered]

ROFL!!! Ain't nobody got time for THAT!!

Send them a warning letter clarifying your policies for each item, then have them sign a copy and give it back to you.

UGH.....what is going on lately, the parents are all acting NUTS!

[CedarCreek]

Sent the letter home today,dcm called about 20 minutes later. ::

Very apologetic, says she and dcd have a communication problem. Well, duh. She offered to pay for the times she is early and late.

Well now! How generous! I will take that.

She said that the boys love it here and she doesn't want to cause problems so they will fix it.

Sounds great. But we will see.

[Blackcat31]

Sent the letter home today,dcm called about 20 minutes later. ::

Very apologetic, says she and dcd have a communication problem. Well, duh. She offered to pay for the times she is early and late.

Well now! How generous! I will take that.

She said that the boys love it here and she doesn't want to cause problems so they will fix it.

Sounds great. But we will see.

Like I said "SHOW me, do not TELL me".


Hope this family comes through for you. Sometimes the "broken" ones that can be fixed are the best ones.

[TheGoodLife]

Sent the letter home today,dcm called about 20 minutes later. ::

Very apologetic, says she and dcd have a communication problem. Well, duh. She offered to pay for the times she is early and late.

Well now! How generous! I will take that.

She said that the boys love it here and she doesn't want to cause problems so they will fix it.

Sounds great. But we will see.

Yay, hopefully she is sincere and will stick to her word! happyface