Hi New Family! Bye New Family! - Vent

[CedarCreek]

Seriously, this new family is driving me nuts.

Not really the kiddos. The parents stomping all over my policies is driving me nuts.

The kids are frequently late with no warning,I have no idea what time they will be picked up. Its seriously day to day. Some days they don't come at all and i'm not notified.

The Mom recently texted me asking if another child here taught her child to say "shut up".
Uh, no dcm. No one here says that. Check your own vocabulary at home.

They tried to pull splitting up their vacation week that they get free. Which I don't allow.

Then they tried to pay half for spring break because dcd is a teacher. No.

dcm plays the guilt trip game at drop off and works the 3 year old up into a huge fit. She got mad when I took the child and said "bye Mom!" And shut the door. Oh well.

To top all of this off, this morning they showed up an hour early. "usual" drop off time is 7:30. 6:38 and I hear a banging on the door. I opened it to see them. My face::confused:
No explanation for why they are here. If my dcgs who are sisters were not already here,I would have been sleeping. Wth?

I have talked to them every time something has occurred. Albeit briefly, but they knew they were causing a problem.

This family was used to a nanny that they could come and go with and their kids had no structure. It shows.

The kids are spoiled and whiny but that's not too much of a problem because I simply don't allow them to act like that.

The parents are killing me!

They are getting a warning letter and if nothing changes, peace out.

Ain't no body got time for that!

[Play Care]

Ain't no body got time for that!

Dying here!::::

But in all seriousness that is some cheek!

[blandino]

Ugh ! I hate that. Especially when it's a new family. You would think they would be as considerate as possible, at least when first starting. But apparently that's not the case. It sounds like you've done a good job talking to them about each issue. Do they seem to care that they are violating your rules ?

[Texasjeepgirl]

peace out.

After everything you described.. THIS is where I would be...

[CedarCreek]

They always seem very apologetic when something happens. But then they turn around and break another rule. I'm starting to think that they are just not the brightest crayons in the box.

[blandino]

Ain't no body got time for that!

Can that be our new theme ? I think it applies to most daycare situations I come into contact with.

[itlw8]

You need to speak up. and if you do not have a late and early fee start it NOW no notice . Today you say anything BEFORE ---- is $1 a minute or if you have arranged in advance it is ___ an hour
Anything after ----- is $1 a minute extended care is arranged in advance and at a higher fee of $10 an hour per child.

Use your back bone girl and stick to your policies. some people in addition to a late fee have a 3 strikes you are out. our time is important respect it or find other care.

[EntropyControlSpecialist]

Can that be our new theme ? I think it applies to most daycare situations I come into contact with.

Cedar - Holy cow. What a delightful family!

[CedarCreek]

Can that be our new theme ? I think it applies to most daycare situations I come into contact with.

I think it should be! ::

[CedarCreek]

You need to speak up. and if you do not have a late and early fee start it NOW no notice . Today you say anything BEFORE ---- is $1 a minute or if you have arranged in advance it is ___ an hour
Anything after ----- is $1 a minute extended care is arranged in advance and at a higher fee of $10 an hour per child.

Use your back bone girl and stick to your policies. some people in addition to a late fee have a 3 strikes you are out. our time is important respect it or find other care.

You're right,I should have that system in place. I think that would curb a lot of the issues. My policies are about to get a huge face lift!

[Springdaze]

How would they even know you were up at 630? Im surely not!

[CedarCreek]

How would they even know you were up at 630? Im surely not!

Yes! Exactly.

I state in the contract that I am available from 6 to 6 but they have their own hours they are supposed to adhere to.

Supposed to.

For all they knew,I was fast asleep. They had no idea what time the dcgs came. Do they honestly think I get up at 6 with no one here and wait all doe eyed for them to grace me with their presence?

I'm getting angrier. Maybe because i'm also hungry.

[NeedaVaca]

Wow, doesn't sound like they even bothered to read your policies! Warning letter: I didn't just type my policies for fun, they are actually meant to be read and followed

[Patches]

Can that be our new theme ? I think it applies to most daycare situations I come into contact with.

I'll adopt it

[Blackcat31]

They always seem very apologetic when something happens. But then they turn around and break another rule.

Apologies mean nothing UNLESS the behavior changes.

I tell my DCK's all the time "SHOW me, do not TELL me".

I agree, your policies need some serious enforcing.

This family is doing all of this because right now, there is nothing standing in their way of doing so and no consequences that make enough of an impact to stop or detour them....kwim?

People won't/don't change their behavior until it becomes a problem for them.