Payment When Parents Term Themselves?

[allsmiles]

okay i need help on what to do or how to word a communication to a parent..

I had a potential parent come in to interview and she brought her older sis.. older sis was so happy about my program she asked if i had space she could switch her son to me because where he was now its basically just babysitting no learning or anything. I said sure.. I had no idea she meant the very next day? (first red flag, she didnt give any notice to her prior caregiver but what would you have done?)

so the potential parent turns into a permanent dcm along w/ her older sis and new dcm is dropping off and picking up both kiddos.. she paid me for the first week, payment for both her and her sister.

so sunday night of second week she calls and asks can she pay on Friday instead because she just started her job (which she had explained) and has no money.. I assume she means both her and her sister (thats all ive seen or talked to since interview day) and i agree.

friday she pays for her child but tells me that the sis will have to come back and pay???? I remind her payment would be required for her son to continue. she says yes she knows they will be back.. needless to say they didnt come back and new dcm shows up this morning with her child only???

So im done with this middle man stuff...i need to talk to the sis, i dont want her back i was thinking of terming her anyway because her son is 4 years old and does not listen AT ALL.. and is a distraction most of the time. but how do i tell her that i still want my weeks pay

Im trying not to hold things against the dcm as well because she didnt ask for her sis to jump on the bandwagon, but im kinda feeling a way about her just because of what her sis did..

[EntropyControlSpecialist]

Did she sign a contract? What is your policy on non-payment in your handbook?

[allsmiles]

yep she signed and contract reads that payment should be made by Tuesday morning along with $10 late fee or care will be terminated. I went out on a limb and told her sister they could pay on Friday instead of Monday. So today (the following monday) sis only brings her own chilld, i wanted to text the mom and let her know that yes the child is termed per contract but she is still responsible for last weeks payment.. just was trying to see if there were any suggestions or similar situations..

[EntropyControlSpecialist]

yep she signed and contract reads that payment should be made by Tuesday morning along with $10 late fee or care will be terminated. I went out on a limb and told her sister they could pay on Friday instead of Monday. So today (the following monday) sis only brings her own chilld, i wanted to text the mom and let her know that yes the child is termed per contract but she is still responsible for last weeks payment.. just was trying to see if there were any suggestions or similar situations..

Daycare Mom,
All payments are due in full by November xx, 2012 no later than 6:00pm. Should the payment be made after that, a $10.00 late fee will be assessed and the account will be turned over to a collections agency.

Thank you for your understanding and cooperation.

Daycare Lady Who Needs Payment



I have had a person stiff me $200.00 and then badmouth me via text when I wouldn't let her child come back. Never saw a penny of it, but she did end up feeling remorseful. She visited the hairdresser (a friend of mine) crying about it 4 months after the fact.

[allsmiles]

and see thats the rub for me.. i try so hard to keep clients and i really just need to let it go.. if they dont like my policies too bad.. it really burns me because i had to cancel an interview when this lady signed up at her sister's interview..i was full. now a week later im needing to fill the space. sooo tacky ughhhhh

[allsmiles]

update:
so the original mom that DID pay last week brought only her child in monday like i told yall.. i didnt even ask about the sis that did not pay but i did remind her that tuition for this week was due. She said she forgot it and would have it tuesday, i was all ready to turn her away at the door this morning if she didnt have her money but as i expected she didnt come

oh well.. at least i dont have to get up at the crack of dawn anymore most of our other kids come 8am and after.. gonna call my waiting list ppl and try to fill the spot.

[allsmiles]

so since its only been 2 weeks since i called the waiting list person to tell them i had filled all my spaces. Should i tell her WHY i have an opening so soon? Will it cause a question mark in her head as to why an open spot so soon??? should i say the family could not meet the financial obligations?? or jus not say anything at all..

[Blackcat31]

so since its only been 2 weeks since i called the waiting list person to tell them i had filled all my spaces. Should i tell her WHY i have an opening so soon? Will it cause a question mark in her head as to why an open spot so soon??? should i say the family could not meet the financial obligations?? or jus not say anything at all..

I would just keep it vague and say something like "a family situation just didn't work out, leaving me with an opening if you are still interested" and leave it at that.

[allsmiles]

thanks!!!.. i know she was starting work and was looking for something, she might be hesitant to change so quickly, but we shall see..