What Would You Do???

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  • jenn
    Daycare.com Member
    • Jan 2012
    • 695

    #16
    I tell my parents that the only way I do early drop offs is if it is prearranged and the rate is 50 cents per minute. Late pick ups can't always be prearranged due to bad traffic, forced overtime..., but there is a $1 per minute charge, since that takes away my family time. Since they have to pay extra, they only do it when really necessary.

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    • JJPlaycare
      Daycare.com Member
      • Apr 2010
      • 292

      #17
      Do you keep all of your families on the same contract? If I offer this to this family I feel like I have to offer it to all of my families and I am going to have kids here everyday alot longer than planned.

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      • daycare
        Advanced Daycare.com *********
        • Feb 2011
        • 16259

        #18
        Originally posted by JJPlaycare
        Do you keep all of your families on the same contract? If I offer this to this family I feel like I have to offer it to all of my families and I am going to have kids here everyday alot longer than planned.
        I have all of the same rules, however, I do often have to make changes to individualize each families contract to suit their needs.

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        • Blackcat31
          • Oct 2010
          • 36124

          #19
          Originally posted by JJPlaycare
          Do you keep all of your families on the same contract? If I offer this to this family I feel like I have to offer it to all of my families and I am going to have kids here everyday alot longer than planned.
          NOPE. Individual families have individual needs so they all have individual contracts. What you offer one family has NOTHING to do with what you offer others.

          I personally would NEVER offer care outside my normal hours but if this is something you are willing to do, I would absolutely place some tough rules attached to it. I would charge a VERY hefty fee and would offer it only with really advanced notice and only if it worked into my personal plans/family life.

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          • wdmmom
            Advanced Daycare.com
            • Mar 2011
            • 2713

            #20
            If you don't have notice by tomorrow, I would hand her a slip of paper on Monday that itemizes out what she owes for the next 2 weeks and tell her that it must be paid in full by Wednesday.

            You will be giving her notice. Then maybe she'll get a clue!

            Comment

            • Ariana
              Advanced Daycare.com Member
              • Jun 2011
              • 8969

              #21
              Originally posted by nannyde
              I would take them early and let them be late as long as it was scheduled in advance and paid in advance at a dollar a minute per child.

              If they are asking you to do it for free then there is your problem. Attach money to it and they will only use it when they really need it.

              Whenever something is for free it just doesn't have any value. When she says "She says is all they are asking for is 15-30 mins. and cant seem to understand why I am not willing to do this." she's saying it's no big deal. It shouldn't be a big deal to you. BELIEVE HER PLEASE.

              The big deal is that it's free or very low in price. Set the price high and then you will automatically show her how valuable it is. She just needs to learn that the time itself is valuable and how valuable it really is.
              This exactly! If she's wanting extra time over and above her contracted time then she pays extra. Sounds pretty simple to me!!

              I wouldn't allow someone to treat me like this anyway and I'd be serving her the term papers if I could afford to do it!!

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              • JJPlaycare
                Daycare.com Member
                • Apr 2010
                • 292

                #22
                I need help writing a termination letter. Any help??

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                • wdmmom
                  Advanced Daycare.com
                  • Mar 2011
                  • 2713

                  #23
                  Dear Family,

                  Please allow this to serve as notice. The daycare will no longer be able to provide services for your family after (date).

                  It has been a pleasure working for you for the past (number of years.)

                  As always, I wish your family the best on all future endeavors.

                  (Your name)

                  Short, sweet and to the point.

                  Comment

                  • Blackcat31
                    • Oct 2010
                    • 36124

                    #24
                    Originally posted by JJPlaycare
                    I need help writing a termination letter. Any help??
                    I am assumming this is for the family that is wanting extra hours....

                    Dear Family;

                    This letter is written notice of my intent to discontinue providing childcare services.

                    IN light of your current needs, I feel that I am not a good fit and it would be best if you could find a provider who is better able to meet your schedualing needs.

                    Here is the number to our local Child Care Resource and Referral: (***)***-***x.

                    The last day I will be able to provide services is March, xx, 2012.

                    Sincerely,
                    Child Care Provider.

                    Comment

                    • JJPlaycare
                      Daycare.com Member
                      • Apr 2010
                      • 292

                      #25
                      I wrote them a letter stating why I have contracted hours and why I need to stick to them. I said if they are truely leaving then I will need their 2 week notice in writing on Monday. A little more than that, but that pretty much sums it up. Thanks for all your help ladies

                      Comment

                      • JJPlaycare
                        Daycare.com Member
                        • Apr 2010
                        • 292

                        #26
                        The Letter I wrote them....

                        Dear _____________ Family,
                        I understand the need for longer hours of care as your workplace schedule and location have changed. I am unsure if you are needing the extra 15 minutes you speak of on a daily basis or a here and there type of thing. We never communicated or discussed any sort of scheduling change. My childcare operates from 7am-5pm, Monday through Friday and you are well aware of this. I asked you if my hours were going to work when you informed me of your job change and its location. You assured me that they would and that you would make my hours work. At that point in time I thought we had an understanding that the boys would be here from 7am-5pm, Monday- Friday which are my regular daycare hours.
                        Since you have taken the new job staying late or coming early has been a daily occurrence. Your job has a start and a stop time and I hope that you can respect that mine deserves to have one too. I dedicate 10 hours a day to childcare on a daily basis and the remaining hours in a day needs to be dedicated to my family. I have contracted hours for a reason and I need to stick to them. Before 7am I am busy getting my children ready for school and after 5pm I am busy taking my children to their activities and having my own family time. I am willing to do an occasional extension of hours, if it works out into my schedule. There will be an additional fee for the extended amount of time.
                        Ultimately you need to do what is best for your family as I will do what is best for mine. If finding different childcare is what you feel needs to happen, then I will need this in writing by Monday, March 12, 2012 to serve as your 2 week notice. Childcare is my job and my source of income and I will need to contact a family off my waiting list to fill your spot if you are choosing to leave and I hope that you can understand this. I would love to continue to work with your family as it has been a pleasure, but if your new schedule doesn’t coincide with mine then I wish you the best of luck.
                        Thank you,

                        Comment

                        • JJPlaycare
                          Daycare.com Member
                          • Apr 2010
                          • 292

                          #27
                          I gave the letter to them Friday morning. I fully expected SOMETHING this morning, but to my surprise nothing. She walked in, quit the silent treatment and acted as though nothing has gone on, dropped the boys off and left! Now I am unsure what to do......

                          Comment

                          • MrsB
                            Daycare.com Member
                            • Jan 2012
                            • 589

                            #28
                            Originally posted by JJPlaycare
                            Dear _____________ Family,
                            I understand the need for longer hours of care as your workplace schedule and location have changed. I am unsure if you are needing the extra 15 minutes you speak of on a daily basis or a here and there type of thing. We never communicated or discussed any sort of scheduling change. My childcare operates from 7am-5pm, Monday through Friday and you are well aware of this. I asked you if my hours were going to work when you informed me of your job change and its location. You assured me that they would and that you would make my hours work. At that point in time I thought we had an understanding that the boys would be here from 7am-5pm, Monday- Friday which are my regular daycare hours.
                            Since you have taken the new job staying late or coming early has been a daily occurrence. Your job has a start and a stop time and I hope that you can respect that mine deserves to have one too. I dedicate 10 hours a day to childcare on a daily basis and the remaining hours in a day needs to be dedicated to my family. I have contracted hours for a reason and I need to stick to them. Before 7am I am busy getting my children ready for school and after 5pm I am busy taking my children to their activities and having my own family time. I am willing to do an occasional extension of hours, if it works out into my schedule. There will be an additional fee for the extended amount of time.
                            Ultimately you need to do what is best for your family as I will do what is best for mine. If finding different childcare is what you feel needs to happen, then I will need this in writing by Monday, March 12, 2012 to serve as your 2 week notice. Childcare is my job and my source of income and I will need to contact a family off my waiting list to fill your spot if you are choosing to leave and I hope that you can understand this. I would love to continue to work with your family as it has been a pleasure, but if your new schedule doesn’t coincide with mine then I wish you the best of luck.
                            Thank you,
                            happyfacehappyface

                            Comment

                            • MrsB
                              Daycare.com Member
                              • Jan 2012
                              • 589

                              #29
                              Originally posted by JJPlaycare
                              I gave the letter to them Friday morning. I fully expected SOMETHING this morning, but to my surprise nothing. She walked in, quit the silent treatment and acted as though nothing has gone on, dropped the boys off and left! Now I am unsure what to do......
                              Sometimes silence is compliance. Why do you need to do something? I would say that since you didnt get 2 weeks notice, maybe she decided to make your hours work. Or maybe she is finding another provider before she gives you 2 weeks notice. Just make sure you follow through with any lateness.

                              Comment

                              • JJPlaycare
                                Daycare.com Member
                                • Apr 2010
                                • 292

                                #30
                                I just felt like she would at least apologize or give me notice, but just to go on like nothing..... If they are looking for childcare then so be it, but that is another way they are disrespecting me when and if they find it, by not talking to me or telling me their plans, or giving me notice when I requested it!

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