Venting Thread

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  • ChelseaB
    Daycare.com Member
    • Aug 2015
    • 228

    Originally posted by Blackcat31
    Ugh! So what time did you end up taking her?

    Will you be adjusting your opening time to accommodate her new job hours?

    I would have outright ignored her and would have put a sign on the door that said you are NOT open until 7:00 and that no one better be ringing your door bell until then.
    I told her that I would accept DCG after I got up and got ready, which was about 6:45. So I did take her a little early as a courtesy. However, I established that I do not open until 7, and I certainly won't accept anymore circumstances like this morning where I was contacted 30 mins before an early drop off, unaware of her needs until I woke up. I don't mind 15 minutes here or there, but I DO expect the same courtesy of being asked. And if the early drop off is to become routine, she might be getting an extra fee...I bet 7 AM would be doable then! ::

    Comment

    • MsLisa
      Daycare.com Member
      • Jun 2014
      • 288

      So the parents who pay regular full price pay on time and some even pay ahead with no reminders.
      Parents who applied and now receive a scholarship or CCIS....haven't paid at all. :confused:

      I have all 4 families who owe between a measly $80 to up to $240, for the past 4 WEEKS worth of care....not a one has paid. I've told them to their face, I’ve made a giant sign before you even enter my room to remind them, and EVEN made a professional letter telling them their amount due/for what weeks and their "special" rate. Placed it firmly into their hands. NOTHING! WTF! I shouldn't have to chase down adults to do the one thing adults do most of their life.

      I guess I have no other choice to deny their child come Monday. I don't know how much more clearer I have to make it. Who in their right mind thinks they can just drop off/pick up a kid every day and never have to pay?!

      Comment

      • nanglgrl
        Daycare.com Member
        • Jul 2012
        • 1700

        Originally posted by MsLisa
        So the parents who pay regular full price pay on time and some even pay ahead with no reminders.
        Parents who applied and now receive a scholarship or CCIS....haven't paid at all. :confused:

        I have all 4 families who owe between a measly $80 to up to $240, for the past 4 WEEKS worth of care....not a one has paid. I've told them to their face, I’ve made a giant sign before you even enter my room to remind them, and EVEN made a professional letter telling them their amount due/for what weeks and their "special" rate. Placed it firmly into their hands. NOTHING! WTF! I shouldn't have to chase down adults to do the one thing adults do most of their life.

        I guess I have no other choice to deny their child come Monday. I don't know how much more clearer I have to make it. Who in their right mind thinks they can just drop off/pick up a kid every day and never have to pay?!
        Why not today?

        Comment

        • MsLisa
          Daycare.com Member
          • Jun 2014
          • 288

          Originally posted by nanglgrl
          Why not today?
          Because most just got their CCIS received and their new "special rate" this past Friday (to which i nicely totalled for them on that nice letter) and I was being nice giving them until this Friday to pay.

          But I have a hunch that they'll just keep right on not paying with some grand delusion that the CCIS pays all of it..... I hate this grant stuff already.

          Comment

          • Blackcat31
            • Oct 2010
            • 36124

            Originally posted by MsLisa
            Because most just got their CCIS received and their new "special rate" this past Friday (to which i nicely totalled for them on that nice letter) and I was being nice giving them until this Friday to pay.

            But I have a hunch that they'll just keep right on not paying with some grand delusion that the CCIS pays all of it..... I hate this grant stuff already.
            .....and that child care services will still be available despite the lack of payment.

            NOTHING speaks louder to parents than denial of services if they have not paid. Usually you only need to do it once and it never happens again. But if you let it slide or make exceptions, you will always need to do the same and will be running in circles forever......

            Comment

            • Play Care
              Daycare.com Member
              • Dec 2012
              • 6642

              The new boy in my care has a significant speech issue but clearly understands what he's hearing. He chooses not to listen and that is driving me nuts
              He's constantly doing exactly what he's just been told not to.
              Grrrr.

              Comment

              • MsLisa
                Daycare.com Member
                • Jun 2014
                • 288

                Originally posted by Blackcat31
                .....and that child care services will still be available despite the lack of payment.

                NOTHING speaks louder to parents than denial of services if they have not paid. Usually you only need to do it once and it never happens again. But if you let it slide or make exceptions, you will always need to do the same and will be running in circles forever......
                Ouch. Good point as always Blackcat. I don't want to be like my ex-boss who did nothing but that.
                I think it annoys me more that these are adults. Like why is this even an issue?! You don't do this at the grocery store or Old Navy. Blows my mind.
                They literally pay almost nothing for the cheapest care in the area...still can't make payments. I wish we never offered it.

                Comment

                • Blackcat31
                  • Oct 2010
                  • 36124

                  Originally posted by MsLisa
                  Ouch. Good point as always Blackcat. I don't want to be like my ex-boss who did nothing but that.
                  I think it annoys me more that these are adults. Like why is this even an issue?! You don't do this at the grocery store or Old Navy. Blows my mind.
                  Sadly over the last 5 years or so, I've spent more time parenting parents than I have children.

                  But if you want them to listen and follow directions then just like children you must have clear expectations and consequences that you actually follow through on. Words are nothing more than words. To most, words are like mosquitoes....annoying buzzes in the ear but if they actually sting, then they'll take more action.

                  I say give parents until Friday to pay as you already said... but make sure you BOLD/HIGHLIGHT that their child WILL be denied services if the balance is not paid by a set time Friday.

                  That way on Monday morning, you can contact those who haven't paid and remind them they have NO SERVICES and in order to restore services they must pay X amount BEFORE the child can return, not after.

                  Also charge a late fee and do NOT waive it.

                  I would also make a HUGE point of saying that you do have a wait list and anyone that fails to pay without a reminder 3X's in a 60-90 day period automatically forfeits their space. Then do it.

                  Actions speak FAR louder than words. People will NEVER change their behaviors until it becomes an issue for them and right now the only person any of this is an issue to is you. YOU have the power to change that though. If you need help/assistance in writing up any type of warning or notice letters/notes, please don't hesitate to ask me...I am always happy to help.

                  Comment

                  • Play Care
                    Daycare.com Member
                    • Dec 2012
                    • 6642

                    The 4 yo dcg always has to,use the bathroom within a few minutes of getting outside. Now she is using it (BM :: ) but it's starting to get old. She has plenty of opportunity while we were inside to use it. Nothing like getting everyone out only to come back in.

                    Comment

                    • Snowmom
                      Daycare.com Member
                      • Jan 2015
                      • 1689

                      Family vent:
                      Crazy SIL sends a birthday evite for her two kids (turning an equally crazy 5 and 8 yrs old this month).
                      Their party is being held at a local military fort and will consist of ARCHERY and "team building" exercises.

                      I'm sorry, but what?

                      That sounds cool for 15 year old, but no, I'm not bringing my over zealous 5 year old to shoot actual bows & arrows into a field where there are actual people.
                      I don't feel like going to jail for manslaughter anytime soon.

                      And eh hmm... all the other cousins in this family are 3-8 years old, how well with this end?

                      Comment

                      • Controlled Chaos
                        Daycare.com Member
                        • Jun 2014
                        • 2108

                        Originally posted by Snowmom
                        Family vent:
                        Crazy SIL sends a birthday evite for her two kids (turning an equally crazy 5 and 8 yrs old this month).
                        Their party is being held at a local military fort and will consist of ARCHERY and "team building" exercises.

                        I'm sorry, but what?

                        That sounds cool for 15 year old, but no, I'm not bringing my over zealous 5 year old to shoot actual bows & arrows into a field where there are actual people.
                        I don't feel like going to jail for manslaughter anytime soon.

                        And eh hmm... all the other cousins in this family are 3-8 years old, how well with this end?
                        ::::::

                        Comment

                        • jgcp
                          Daycare.com Member
                          • Dec 2013
                          • 134

                          Originally posted by Snowmom
                          Family vent:
                          Crazy SIL sends a birthday evite for her two kids (turning an equally crazy 5 and 8 yrs old this month).
                          Their party is being held at a local military fort and will consist of ARCHERY and "team building" exercises.

                          I'm sorry, but what?

                          That sounds cool for 15 year old, but no, I'm not bringing my over zealous 5 year old to shoot actual bows & arrows into a field where there are actual people.
                          I don't feel like going to jail for manslaughter anytime soon.

                          And eh hmm... all the other cousins in this family are 3-8 years old, how well with this end?
                          :::::::: oh man i needed that laugh!!
                          Azchildcarepvdr

                          Comment

                          • auntymimi
                            Daycare.com Member
                            • Jul 2015
                            • 262

                            Originally posted by MsLisa
                            Ouch. Good point as always Blackcat. I don't want to be like my ex-boss who did nothing but that.
                            I think it annoys me more that these are adults. Like why is this even an issue?! You don't do this at the grocery store or Old Navy. Blows my mind.
                            They literally pay almost nothing for the cheapest care in the area...still can't make payments. I wish we never offered it.
                            Can you report them? We used to have this problem in my state too where subsidy clients would never pay their copay and essentially provider hop when they were termed for non payment. Now we can report them and they shut down all future services until the provider is payed in full.most parents don't want to lose their subsidy so they get it together pretty quickly now. Before it was a nightmare. Now my assistance clients are my most consistent when it comes to payment.

                            Comment

                            • jgcp
                              Daycare.com Member
                              • Dec 2013
                              • 134

                              I havn't had to get on here and vent in awhile which has been nice! BUUUT I have a family that started in Aug and oh man they are so weird!! First they ask me more then once if they can pay for two weeks at a time and everytime i have told them NO BIG DEAL THATS FINE, they have yet to actually do that? Then last fri ( they work for the school and get every other fri off early) dcd tells me ( dosnt ask) that they will pick up at 4 because their house is a mess and they needed to clean:confused: obviously they do not communicate because i told dcm i had a 3 pm appt ( but shouldnt have been a big deal cause they got done at 1) i just called dcm to tell her id just drop dcb off on my way, When i got there she was ASLEEP!!?? I dont watch your kid so you can nap!! Then Mon morn dcd shows for drop off at 730 ( contracted for 650) no text to let me know he will be late. then tue shows up at 630.... They need to get it together and soon!! Also yesterday dcb shows up with a swollen bug bite on leg and they wont give him any benedryl so they pick up for dr appt and dcm asks me to get a diaper bag ready for her ( She dosnt have one here but wanted me to let her use mine???) Also dr told them " just give him some benedryl":::: Dcm also lets me know how nannies are the way to go and are just the best thing ever as i stand staring at her blankly I guess that i need to explain to them that im NOT a nanny and they need to figure out their drop off and pick up times?
                              Azchildcarepvdr

                              Comment

                              • MsLisa
                                Daycare.com Member
                                • Jun 2014
                                • 288

                                Originally posted by auntymimi
                                Can you report them? We used to have this problem in my state too where subsidy clients would never pay their copay and essentially provider hop when they were termed for non payment. Now we can report them and they shut down all future services until the provider is payed in full.most parents don't want to lose their subsidy so they get it together pretty quickly now. Before it was a nightmare. Now my assistance clients are my most consistent when it comes to payment.
                                Funny you brought this up actually!
                                I was going through the kid's files, making sure they have all paperwork and removing the old outdated things. Come to find in 3 out of the 4 of the CCIS kids folders are letters of late payment notification & warnings of termination for outstanding balances. So this isn't their first time ignoring payments which really makes me mad. I don't think I should have to put up with it. I'm not playing this game with adults.
                                I hate confrontations and being held in this position, but come Monday....if I don't have those outstanding payment I will have no choice but to deny them in the morning or call them to pick up in the afternoon.

                                Sad thing is that I have 2 awesome parents signing up for the same grant and it takes a week to get their per week price, but they are more then willing to pay full price until then. I appreciate parents like that. THAT'S who the grant is for. Not the above parents who abuse it.

                                Comment

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