Minute Menu w10

[KEG123]

I can't get the report to open? It says "There was an error processing a page. A drawing error occurred." Anyone know what this means or what I should do to fix it? The other reports work fine....

[KEG123]

bump, anyone? Ideas?

[melissa ann]

I got the same thing. It's really annoying.

[KEG123]

Huh, I wonder what the problem is? AT least I'm not alone... I guess?

[Blackcat31]

This is what it says in the HELP section of MMK:



--------------------------------------------------------------------------------

Problem: "I'm getting a drawing error when trying to run the W-10 report. How can I fix this?"

Please follow these steps:


1. Go into your Kids program

2. Click on the "Utilities" button

3. Click on "Utilities" which is located at the top left of the screen

4. Click on "Use Alternate Report Viewer"

5. Click "Yes"

6. Click "OK"

The W-10 report should now work properly

Hopefully this helps you two out....

[KEG123]

Thanks, I'm going to try that out now!

[melissa ann]

Thank you. It worked for me.

[KEG123]

still not working, i wonder if it's because i have a free trial..

[Blackcat31]

still not working, i wonder if it's because i have a free trial..

This is what it says if that didn't fix the issue....

Note: If you are a Child Care Provider participating in the Food Program, you should contact your Sponsor with any questions you have about the Food Program or your Minute Menu System.

(972) 671-5211 - Phone
(972) 235-8651 - Fax

Address:
1702 N. Collins Blvd. Suite 260
Richardson, TX 75080


MelissaAnn~ glad it worked for you!

[KEG123]

Ok let me ask you this... first you click on file, then utilities right? Then once I'm in utilities this is what I see (see attachment) what am I supposed to press there? I don't see the next step... "use alternate report viewer"

[KEG123]

Ah... I think I figured it out.

[KEG123]

Ok next question... W-10 says "No payment records for the selected date range" but w-10 (blank) works... is the one I'm supposed to print?

[Blackcat31]

I get to the W-10 form by going into accounting and billing. Once there I click "reports" from the top left area and when I do that it give me a drop down menu of reports I can view under the accounting category.

If I choose W-10 (blank) then I get a blank one but I choose the one that doesn't say (blank) after it.

I immediately get a drop down menu that asks for what year.

Then I hit 'next' and then it gives me a drop down list of parents.

I select what parent I want and the W-10 comes up filled out with the parent total as well as all my info.

Does that help?

You could use the blank one and simply fill it in since there isn't a ton of info you have to provide or if you go to irs.gov and use their blank form, you can enter your info BEFORE you print it out.

[KEG123]

Yes it helps, but I'm wondering if maybe I've not entered something right for parent payments because it doesnt give me a drop down menu with parents names. It says select year, then next, but then I get my "No payment records for the selected date range" message.

[Blackcat31]

Yes it helps, but I'm wondering if maybe I've not entered something right for parent payments because it doesnt give me a drop down menu with parents names. It says select year, then next, but then I get my "No payment records for the selected date range" message.

Yeah, the only way I get the "No payment records for the selected date range" message is when I choose a year I didn't use MMK so I would assume it has to be something with how you entered the parent payment info....