Refund Due To Unsafe Practices?

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  • melilley
    Daycare.com Member
    • Oct 2012
    • 5155

    #16
    Originally posted by malenkiy
    I am very lucky in that I work from home and have the ability to keep him with me short term if need be. It ended up being serendipity that the new daycare he was going to start mid-Nov had a baby move out of state and could accept us now. I went back up there today and was told I'd have a check in the mail from their main location by the end of next week. I let them know that I hope this is the case, as I'd hate to have to bother our lawyer for a demand letter or follow up further with state licensing to investigate any recourse.

    Thank you all for your help/confirmation that my expectations are appropriate.
    happyface I'm glad that they aren't giving you any problems in getting your money back!

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    • TheGoodLife
      Home Daycare Provider
      • Feb 2012
      • 1372

      #17
      Originally posted by malenkiy
      I am very lucky in that I work from home and have the ability to keep him with me short term if need be. It ended up being serendipity that the new daycare he was going to start mid-Nov had a baby move out of state and could accept us now. I went back up there today and was told I'd have a check in the mail from their main location by the end of next week. I let them know that I hope this is the case, as I'd hate to have to bother our lawyer for a demand letter or follow up further with state licensing to investigate any recourse.

      Thank you all for your help/confirmation that my expectations are appropriate.
      Just read this- so glad you happened to stop by to witness how they had your son sleeping. That is so scary! I can't believe people who are trained in safe sleep practices and work in a center for a living would do something so dangerous I hope everything turns out good with the new center and curious if the original center ended up giving you your refund.

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      • malenkiy
        Daycare.com Member
        • Oct 2014
        • 6

        #18
        Originally posted by TheGoodLife
        Just read this- so glad you happened to stop by to witness how they had your son sleeping. That is so scary! I can't believe people who are trained in safe sleep practices and work in a center for a living would do something so dangerous I hope everything turns out good with the new center and curious if the original center ended up giving you your refund.
        They did end up giving me a partial refund. October 14th was his last day, so I expected (and feel we deserve) a full half month refund. Turns out they calculated the 11 days he was there at some mystery "daily fee" (they don't provide daily service), so they sent a check about $50 short what a half month would be. Sigh. We like his new place so much better. And now I'm compulsively checking the state licensing site to see if their followup resulted in any citations. Thanks to all of you for your input! I appreciate it.

        Comment

        • daycarediva
          Daycare.com Member
          • Jul 2012
          • 11698

          #19
          Originally posted by malenkiy
          They did end up giving me a partial refund. October 14th was his last day, so I expected (and feel we deserve) a full half month refund. Turns out they calculated the 11 days he was there at some mystery "daily fee" (they don't provide daily service), so they sent a check about $50 short what a half month would be. Sigh. We like his new place so much better. And now I'm compulsively checking the state licensing site to see if their followup resulted in any citations. Thanks to all of you for your input! I appreciate it.
          I am glad you found good childcare for your little guy!

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