Is This Grounds To File A Complain

[DBug]

I totally empathize with OP -- this was unthinkable on the part of the new daycare. A bus driver has 48 to 60 kids in his/her care, and they likely don't know the kids by name, especially a child that's never ridden that bus before. They are also trying to drive all of those kids safely to each stop -- imo they can't really be responsible, it's just not practical.

The new daycare was responsible for receiving the child from the bus, and did nothing when the child didn't show up?? I would be absolutely livid . I would have screamed at them too (and I'm not a screamer!).

Yes the old daycare should have called asap, but the new daycare should have immediately called the parents, the school and the police, in that order. Totally not acceptable! They did OP a favour by not accepting her family back.

I can't imagine the horror story that this situation could have turned into!

[Cat Herder]

Wow, This sounds like a complete comedy of errors. No, I don't literally mean funny. I mean several adults making poor choices at the same time.

IMHO, the most culpable was the parent, school and then the bus driver, not the new daycare. The new daycare had no way of knowing the child was not home sick. Nobody called them to confirm, that afternoon, that the child would be getting off that bus. The daycares responsibility to that child does not begin until he steps off that bus, until that very moment he is still in the care of the school system. The old daycare probably thought nothing of the child being there since class staff rarely know about the business side of things anyway.

It is the parents job to inform the daycare they would definitely be getting off the bus for the very first time that day. Most parents would have been there or called that afternoon to make sure it went smoothly, especially in this particular circumstance (age, number of previous daycares, etc.). It does not pass the "test of peers" in my book.

As far as DCD yelling and creating fear in the employees, I would fully have expected a termination. He was unable to see his part in this disaster, focus on finding his child, assist in preventing it from ever happening again and instead focused on placing blame. I'd have let him go, too. Too much liability.

It was simply a horrible accident of many bad choices on the part of many adults. To get that whole scenario to happen again, IMHO, would be a one in a million shot.

[DaisyMamma]

How much time between bus drop off and dad picking up was there?

How come no one is asking why the old daycare didn't call as ask why the kid was there?

If I had all proper paperwork AND payment I would have called when the kid didn't show. I would've asked the bus driver if he was on the bus.
It sounds like the bus company is at fault here. But hard to say without more details.

[BABYLUVER]

I totally empathize with OP -- this was unthinkable on the part of the new daycare. A bus driver has 48 to 60 kids in his/her care, and they likely don't know the kids by name, especially a child that's never ridden that bus before. They are also trying to drive all of those kids safely to each stop -- imo they can't really be responsible, it's just not practical.

The new daycare was responsible for receiving the child from the bus, and did nothing when the child didn't show up?? I would be absolutely livid . I would have screamed at them too (and I'm not a screamer!).

Yes the old daycare should have called asap, but the new daycare should have immediately called the parents, the school and the police, in that order. Totally not acceptable! They did OP a favour by not accepting her family back.

I can't imagine the horror story that this situation could have turned into!

I disagree that the school bus doesn't know the kids. Ours here have charts with kids' pictures and information about where they're to be dropped off. The first 2 weeks, they get to know the children They don't let them off at stops not assigned to them. It's STILL their responsibility to care for ALL children in their care, regardless of how many there just happen to be.

I also do not know that it's the new daycare's responsibility at all. We don't even know that they had a signed/paid contract. OP never came back to confirm that. She said "application" was turned in, but never mentioned anything about whether or not the daycare was paid. I have had many parents not pay an say they'd start a certain day, only to never show. Without a payment in hand or contract signed, there would be no reason for me to assume I would have the child.