Client Refuses to Provide Drop Off and Pick Up Time

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  • learninghomw123
    Daycare.com Member
    • Mar 2018
    • 3

    Client Refuses to Provide Drop Off and Pick Up Time

    Hi my name is Kimberly Anthony. I have been running an in-home daycare for 21 years.
    I started my daycare when my daughter was 11 months old so I could stay home with her. I love my job. I have always loved children and they are a joy to work with.
    I have a contract each and every client signs. In the contract it states that the client will provide me with a weekly schedule. They can provide that schedule by text, writing it on my calendar and or a piece of paper
    I have this one client that refused to provide me with a schedule of her drop off and pick up times. I continued to ask her verbally and through text to do so. I finally had enough and I gave her a two week notice of termination in writing.
    She became very upset with me and accuse me of being stressed out and said she was worried about her child being in my care.
    I then told her because she was concerned about her child in my care that today would be her last day.
    Now she is threatening to take me to court because I refuse to follow through with the two week notice I gave her.
    Is this something that she has a legal right to do?
    I do not feel comfortable caring for a child when the parent is concerned for the safety of their child while in my care.
  • Cat Herder
    Advanced Daycare.com Member
    • Dec 2010
    • 13744

    #2
    I'd tell her good luck with that and stop responding to her completely. It would cost more money to file than she could claim.

    If she had followed her contract and provided her schedule, like every other reasonable client, she would not be looking for childcare right now.

    Be prepared for a false report, though. Drama Mama's almost always file one. It makes them feel powerful in a world where they hold none.

    :hug:
    - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

    Comment

    • rosieteddy
      Daycare.com Member
      • Jan 2014
      • 1272

      #3
      Also add a clause to your contract stating provider has the right to terminate for parental conflict or something like that.I am sure someone on here has a good line for that.

      Comment

      • Rockgirl
        Daycare.com Member
        • May 2013
        • 2204

        #4
        She broke the contract herself, by refusing to provide hours. Not sure exactly how that works, though.

        Comment

        • learninghomw123
          Daycare.com Member
          • Mar 2018
          • 3

          #5
          :hug:
          Originally posted by Cat Herder
          I'd tell her good luck with that and stop responding to her completely. It would cost more money to file than she could claim.

          If she had followed her contract and provided her schedule, like every other reasonable client, she would not be looking for childcare right now.

          Be prepared for a false report, though. Drama Mama's almost always file one. It makes them feel powerful in a world where they hold none.

          :hug:

          Comment

          • learninghomw123
            Daycare.com Member
            • Mar 2018
            • 3

            #6
            Thank you

            Comment

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