DCM doesn't understand billing for 90 hours!

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  • pixsydust
    New Daycare.com Member
    • Aug 2011
    • 48

    DCM doesn't understand billing for 90 hours!

    I have a pregnant DCM that can not get it through her head that I bill for 90 hours every two weeks whether she brings her kid or not. It all came to a head today. DCM started yelling and cussing at me. She actually said, FU to me before she ran out the door. I ran out after her and told her not to bring her kid anymore because I'm not dealing with her crap anymore. She said, "Maybe I should call my DHS worker and ask her why you bill for 90 hours." Apparently she thought I would be scared and back down. I told her, "Yes, please call your worker so she can explain to you why daycares charge 90 hours per pay period. Maybe she can make you understand because after 5 explanations on 5 different occasions you still don't understand. If you are trying to threaten me it's not working. I have all my ducks in a row. I follow the rules and I don't have anything to worry about. I'll make your worker copies of my attendance records so please call her."


    Of course this is a culmination of all the problems I have with her. On top of all that DCM is my husband's cousin which makes it even worse. I knew I would regret taking her on as a client, but she needed help so I was there. I have bent over backwards for her and she doesn't appreciate it. If she were a regular DCM I would have termed her the first time she didn't call to tell me she wasn't coming (which was two weeks after I started caring for her kids). We had the agreement that she could pay me her share of the bill with her tax money. I already have contact info for a collection agency if she is going to try to back out and try not to pay me.

    It's such a mess with her, but she just proved that I can't try to help people that way anymore. If they don't prepay I won't care for their kids.

    Why is it so hard for DCPs to understand the way we bill? It's not that difficult of a concept. My 10 yr old daughter understands it so why can't adults?

    **I'm finished venting now**
  • SilverSabre25
    Senior Member
    • Aug 2010
    • 7585

    #2
    Why can't adults understand it? Because they don't want to.

    I think some adults get stuck at the age of 3, where they think that if they ask repeatedly or throw a Great Big Noisy Fuss, they will get their way.

    The issue isn't that she "doesn't understand" your billing; she doesn't LIKE your billing and wants you to change it--at least for her. She is acting JUST like a toddler who isn't getting their way--ask repeatedly, then get mad, then threaten something (she pulled the toddler equivalent of "I don't like you anymore!").

    Sorry you're having to deal with that; and family is so hard to work for anyway. Sounds like you handled it with aplomb though; good job!
    Hee hee! Look, I have a signature!

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    • cheerfuldom
      Advanced Daycare.com Member
      • Dec 2010
      • 7413

      #3
      I think she understands. Its just easier for her to play the stupid card and work the family discount as far as it goes. Do not ever mix your business with family/helping again. it always ends bad

      Comment

      • Cat Herder
        Advanced Daycare.com Member
        • Dec 2010
        • 13744

        #4
        Originally posted by pixsydust
        I can't try to help people that way anymore. If they don't prepay I won't care for their kids.
        Sorry you had to get there this way.

        It does get much less stressful once you do, though.

        Chin up
        - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

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        • PitterPatter
          Advanced Daycare.com Member
          • Mar 2011
          • 1507

          #5
          Originally posted by cheerfuldom
          I think she understands. Its just easier for her to play the stupid card and work the family discount as far as it goes. Do not ever mix your business with family/helping again. it always ends bad
          ^^^This is what I was thinking also!

          In a way it seems nice to work for family, more at ease and all BUT that is also the problem They too feel more at ease, to rip u off!

          Comment

          • pixsydust
            New Daycare.com Member
            • Aug 2011
            • 48

            #6
            Originally posted by PitterPatter
            ^^^This is what I was thinking also!

            In a way it seems nice to work for family, more at ease and all BUT that is also the problem They too feel more at ease, to rip u off!
            Yeah, she just ruined it for the rest of the family. I have nephews having kids and they want me to care for them, but I don't see that happening.

            I'm pretty sure I'm going to end up having to take her to small claims court or sending her to a collection agency to get my money.

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