Have I Lost My Backbone?

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  • Christian Mother
    Advanced Daycare.com Member
    • Feb 2011
    • 875

    Have I Lost My Backbone?

    My first ever daycare family that I love love love I am feeling like I've lost my backbone. I want to help and be fair. But I feel like I am treading in something that is going to drown me. Ever get that feeling when you agree to something?

    This summer a mother who is a teacher switched schools which is far from where we both live. Her commute is about 30 min. So she fights traffic getting here. Which the change in her school hrs have changed for her which I agreed to open early from 7am to 6am. But I have kept the closing time to 4:30pm. I don't mind getting up early. I thought I would but I've adapted pretty well to it. Mom said that bc she works early she gets out early...but the past 3 wks have been all over the place bc she has meetings. I totally understand that so I told her that I give her 45 hrs a wk which is 9 hrs a day which is scheduled with our contract. But she got confused bc in my parent hand book says 6am til 5pm. She was thinking that was considered full time rate. So i explained that those are just the hours I am opened til but that each family has there own paid time slots which allows 9 hrs. So she said that she has a hard time trying to get here with 9 hrs and asked if i'd allow 9 1/2 hrs per day which I said I had no problem to but after 47.5 hrs I would start charging $5 per hr. Which also allow 15min to be late after the 9 1/2 hrs time frame.

    Last week she paid $20 bc she accumulated 51.5 hrs so I charged her just $20 instead of the 25 + I should of charged her. Mind you we horse trade bc she spends 25min 2 times a week with my daughter for therapy on her speech so instead of charging her $125 a wk she pays me $85. So, I told her I will draw her up a new contract with hrs to 6:15am to 3:45 but she is allowed an extra 15 to be late which I think she can use. I think what got me though is that If she drops off late she still picks up later and I told her that I will only add up the hrs of the week not the per her contract. Which I totally screwed my self there with. But what do you do. She said that if this doesn't work for me then she will have to look for a new daycare but she really didn't want to but she didn't know what else to do. I kept thinking hun,if you can't afford late fees your not going to be able to afford any other daycare. But, who knows I could be very wrong there. Do you guys charge for 9 yrs a day or 10...? Am I being fair... should I give her 10 hrs instead of 9 1/2. Do you all work 50 hr work weeks. I made the comment that after 45 I felt that after those many hrs per day anything after I should be paid for and she said that she doesn't get paid for after hrs. But, I told her that most people work 8 hr days get a lunch hr maybe half and hr and if they work over time get paid for it. I treat this as a business so I felt that I should be paid for an extra hrs not in our contract. Why do parents always want to extend there hrs. ? I know many will ask about Dad, dad works from home sometimes is out of the house on business meetings but works til 4:30pm and can't get little guy til after. No one is able to pick him up if he's late but mom or dad. I've had him since he was 3 months and will have his baby brother in Dec. Am I making a big deal out of this???
    Last edited by Michael; 08-30-2011, 10:40 PM.
  • MarinaVanessa
    Family Childcare Home
    • Jan 2010
    • 7211

    #2
    I consider FT to be 30-50 hours a week, but that's just me. A "regular" work schedule around here is an 8 hour shift (8-5 with an hour lunch) and I added an extra 30 minute commute time each way just to be safe. That's how I came up with 50 hours being my max. Anything over 10 hours and I charge extra.

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    • Christian Mother
      Advanced Daycare.com Member
      • Feb 2011
      • 875

      #3
      Originally posted by MarinaVanessa
      I consider FT to be 30-50 hours a week, but that's just me. A "regular" work schedule around here is an 8 hour shift (8-5 with an hour lunch) and I added an extra 30 minute commute time each way just to be safe. That's how I came up with 50 hours being my max. Anything over 10 hours and I charge extra.

      Does all your families contract for 10 hrs each? I have a family that uses 8.5 and another between 7 and 7.5. But this family is using 10 if not more. We contracted a in 09' at 10 hrs from 6:30am to 4:30pm and it seemed to be ok but mom would always come right at 4:30pm if not 15 min late. right before I accessed a late fee. But it seems with this new job she is here at 4:30pm 5pm. It is such long hrs for a 2 yr old.

      Comment

      • sharlan
        Daycare.com Member
        • May 2011
        • 6067

        #4
        I think you're being a bit tight. For a parent to work an 8 hr day, plus 1 hr for lunch, you're talking 9 hrs. Now add 30 mins each way for the commute. That totals 10 hrs a day.

        Comment

        • MarinaVanessa
          Family Childcare Home
          • Jan 2010
          • 7211

          #5
          Originally posted by Christian Mother
          Does all your families contract for 10 hrs each? I have a family that uses 8.5 and another between 7 and 7.5. But this family is using 10 if not more. We contracted a in 09' at 10 hrs from 6:30am to 4:30pm and it seemed to be ok but mom would always come right at 4:30pm if not 15 min late. right before I accessed a late fee. But it seems with this new job she is here at 4:30pm 5pm. It is such long hrs for a 2 yr old.
          No not all. I have a DCM that's scheduled from 8-5. She keeps to it most days but sometimes picks up early or drops off later (with notice) to spend time with DCB. 10 hours a day is what my weekly fee covers. Any time beyond 10 hours a day is an added charge. I had to think of it from a business perspective when I had families that stayed longer than that ... I can't change what hours they work or what they do with their time KWIM?

          Comment

          • tbutler
            Daycare.com Member
            • Aug 2011
            • 161

            #6
            I don't think you're making a big deal out of it at all. You know the amount of time you want to put into your business that will keep you sane, make an income, and make you feel that you, the parents, and children are treated fairly.
            I love my job!

            Comment

            • Christian Mother
              Advanced Daycare.com Member
              • Feb 2011
              • 875

              #7
              Thanks ladies,...I appreciate your honestly. I guess switching to 10 hrs is the right thing to do. I do want to be fair and not stress her out so I will change her contract to meet her needs. I think tomorrow that will be a nice surprise for her and hopefully it will help her out so she isn't stressing.

              Comment

              • Crazy8
                Daycare.com Member
                • Jun 2011
                • 2769

                #8
                I don't get into charging for 9 or 10 hours a day. I find out what hours they need to contract and I give a rate based on those hours only. I don't get into how many hours a day it is or how many hours a week or what anyone else pays me. None of it is their concern - if I can accomodate the hours they require care I will take them. I don't understand contracting to a certain time but allowing them 15 min. extra - kind of defeats the purpose of having a contracted pick up time.

                Teachers generally have the shortest days of any profession I have dealt with. I don't know a single teacher that needs to pick up at 5pm. That seems strange to me. What are the schools hours?? I understand the first week or two being in meetings and I our schools have faculty meetings the first Monday of every month so I'd even be flexible for that. But if she's changing her contracted hours you have every right to change your rates for that care.

                Comment

                • tbutler
                  Daycare.com Member
                  • Aug 2011
                  • 161

                  #9
                  Originally posted by LittleDiamonds
                  I don't get into charging for 9 or 10 hours a day. I find out what hours they need to contract and I give a rate based on those hours only. I don't get into how many hours a day it is or how many hours a week or what anyone else pays me. None of it is their concern - if I can accomodate the hours they require care I will take them. I don't understand contracting to a certain time but allowing them 15 min. extra - kind of defeats the purpose of having a contracted pick up time.

                  Teachers generally have the shortest days of any profession I have dealt with. I don't know a single teacher that needs to pick up at 5pm. That seems strange to me. What are the schools hours?? I understand the first week or two being in meetings and I our schools have faculty meetings the first Monday of every month so I'd even be flexible for that. But if she's changing her contracted hours you have every right to change your rates for that care.
                  Great response!
                  I love my job!

                  Comment

                  • Christian Mother
                    Advanced Daycare.com Member
                    • Feb 2011
                    • 875

                    #10
                    I always thoughts teachers had really good schedules...but man...since she is the only teacher I care for I am not sure of others...I believe what she told me is that work for her starts at 7am. So she drops little off at 6:15am but then gets off at 2:30pm. She's a Speech Pathologist and she seems to always be in meetings. Plus, she pregnant. High risk. She's really good about letting me know if she will be late bc of a doctors apt. but i never question the hrs...until now. !!

                    She was my first daycare child and I started her with 10 hrs back then but switch this yr to 9 hrs bc I thought that it would be less hrs for her that she'd need. Turns out she needs more. Should of known better. I know she tries hard to respect my time and she is really good about informing me but man....there is only a hand full of times that she's been here to pick up little guy at 4pm. It's more like 4:45pm. I always allow 15min to be late so there aren't any excuses if someone is late. I've never had to charge a late fee until last week. When she was over 5 hrs late for the whole week. She talked to me today that she doesn't anticipate it getting better that this is what her schedule is going to look like for her and if I had a problem to let her know so she could start looking for a new daycare. She said she would need an extra 1/2 hr. And i said that was fine but I don't think that will even help her out. That is why I thought if everyone else give 10 hrs maybe I was being unfair and should do the same. I thought 9 hrs was the norm.

                    Little- I hear you on hrs....I wish I'd had done that in the beginning. But when i started with this family I hadn't had a phb yet and we had agreed on 10hrs for $25. I didn't even do late fees even when pick up was late. Now that I have more children in my care and I have a phb...claim taxes. I've started doing things diff. and she has def. had a hard time with the changes. No one else has complained at all. I know the families would have no problem questioning if they didn't like something or felt it was unfair. I normally don't charge late fees specially if once in a blue moon they have a doctors apt or something like that. But last week was bad and I expect it that it will be like this each week now. It just seems that $2.50 a hr is so little for 10 hrs...!!

                    Comment

                    • JenNJ
                      Advanced Daycare.com Member
                      • Jun 2010
                      • 1212

                      #11
                      I charge my full time rate as the MAXIMUM I am willing to work. I open at 8 and close at 5:30. Every family is charged as if these are the hours they are using. That way, I don;t get screwed. I they drop at 8 and pick up at 3 - great. But I am still charging as if you are here until 5:30 because that is when I am here until.

                      Comment

                      • Crazy8
                        Daycare.com Member
                        • Jun 2011
                        • 2769

                        #12
                        Originally posted by JenNJ
                        I charge my full time rate as the MAXIMUM I am willing to work. I open at 8 and close at 5:30. Every family is charged as if these are the hours they are using. That way, I don;t get screwed. I they drop at 8 and pick up at 3 - great. But I am still charging as if you are here until 5:30 because that is when I am here until.
                        and do you find they will pick up at 3-4pm?? Even my very best families who I adore have the mindset "if I'm paying for it"... so if they knew they're paying till 5:30 they will pick up at 5:30. They'd rather go home and start dinner, etc. than pick up their kid early "if they are paying for it".
                        I know I'm still here anyway, but I'd much rather have 1 kid left at 5pm than have 4 of them. I generally need to be out the door right behind them so less kids here at that time is just a little easier.

                        Comment

                        • JenNJ
                          Advanced Daycare.com Member
                          • Jun 2010
                          • 1212

                          #13
                          Originally posted by LittleDiamonds
                          and do you find they will pick up at 3-4pm?? Even my very best families who I adore have the mindset "if I'm paying for it"... so if they knew they're paying till 5:30 they will pick up at 5:30. They'd rather go home and start dinner, etc. than pick up their kid early "if they are paying for it".
                          I know I'm still here anyway, but I'd much rather have 1 kid left at 5pm than have 4 of them. I generally need to be out the door right behind them so less kids here at that time is just a little easier.
                          I have 4 families:
                          Family 1: 8-4
                          Family 2: 8:30 - 4:15
                          Family 3: 8 - 5:05
                          Family 4: 9 - 5:30

                          I have seriously GOLDEN families. They are all very into their kids and love being parents. They keep their kids home when they take off from work, pick up early if they can, and take frequent vacations.

                          Comment

                          • AnneCordelia
                            Daycare.com Member
                            • Jul 2011
                            • 816

                            #14
                            I also have a flat rate for anywhere frmo 5-10 hours of care. I am open 10.5 hours but charge an extra $5/day for children who are here that long.

                            I have one girl here 10.5 hours. My other 3 are all here only 7 hours each.

                            Comment

                            • Country Kids
                              Nature Lover
                              • Mar 2011
                              • 5051

                              #15
                              I do take care of teachers childrens and they have long hours. Usually here an hour or earlier depending which parent is dropping off before start time and then an hour or more after school is out. Here teachers have to be in their classrooms 45 min before school and 45 min after. Then you have the drive time and such. So I do have some children of teachers here about 9-10 hours a day. Some stay longer at the school to get things done in the classroom and such.

                              This is where I make the money though because I charge by the hour so the longer I have children the more it is costing them.
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