Rude and Inconsiderate Parent

[learn-n-grow]

Last week a parent was supposed to drop her daughter off @ 12 pm. She called me @ 12:05 to let me know that her child will not be coming at all that week. I asked her if she could please give me more of a notice and she responded "I will let you know when I know". I was extremely annoyed by this as it was so inconsiderate. I msg her on monday to let her know that her daughter must be in attendance by 12 pm or she will not be allowed in until nap time is over @ 2:30. She then informed me that her daughter was not coming in that day and that she does not agree with paying for days her daughter will not be there. I informed her that I understand that she doesn't agree with it but she still has to make her full tuition payment by the end of the day (her payment is due on Mondays) and if it was not received that late fee will apply. She then tried to tell me that title XX doesn't pay for days that the child is not there (she is not even on title XX). I informed her of how title XX pays (even though she is not on title XX). She didn't respond. If she comes tomorrow (I say tomorrow because she doesn't come on tuesdays) without full payment, she will have to walk back out of that door with her child and she will be terminated. Am I wrong? If she does not show up tomorrow, she will be terminated immediately. She signed a contract that states she understands that payment still has to be paid whether child is there or not. Should I contact her tonite to see if her daughter is coming tomorrow or just wait it out? I'm beyond annoyed with this parent...

[Kaddidle Care]

When she signed the contract she reserved that time period. I don't know if you are full up or not but if you are, she's preventing you from taking on anyone else. Sounds like she wants you on "stand by" and she's better off going to a center that accepts drop in care. She has to understand that you are prepared, ready and waiting to take care of her child and that you expect to be paid.

If she worked at a convenience store and no customers came in, SHE would expect to be paid for her time there. It's the same thing.

[Meeko]

Last week a parent was supposed to drop her daughter off @ 12 pm. She called me @ 12:05 to let me know that her child will not be coming at all that week. I asked her if she could please give me more of a notice and she responded "I will let you know when I know". I was extremely annoyed by this as it was so inconsiderate. I msg her on monday to let her know that her daughter must be in attendance by 12 pm or she will not be allowed in until nap time is over @ 2:30. She then informed me that her daughter was not coming in that day and that she does not agree with paying for days her daughter will not be there. I informed her that I understand that she doesn't agree with it but she still has to make her full tuition payment by the end of the day (her payment is due on Mondays) and if it was not received that late fee will apply. She then tried to tell me that title XX doesn't pay for days that the child is not there (she is not even on title XX). I informed her of how title XX pays (even though she is not on title XX). She didn't respond. If she comes tomorrow (I say tomorrow because she doesn't come on tuesdays) without full payment, she will have to walk back out of that door with her child and she will be terminated. Am I wrong? If she does not show up tomorrow, she will be terminated immediately. She signed a contract that states she understands that payment still has to be paid whether child is there or not. Should I contact her tonite to see if her daughter is coming tomorrow or just wait it out? I'm beyond annoyed with this parent...

I would just wait and not call her. It's HER responsibility to contact you and let you know her arrangements etc. For some reason many parents think that if they just ignore you and don't show up, that they are fine and don't owe a dime. WRONG!

[cheerfuldom]

Don't call her BUT have termination paperwork with a list of charges due and be ready to give that to her if need be.

[wdmmom]

I agree with previous posters. DON'T CALL! She's the one that signed the contract. She is already aware of your policies. Failure to pay on the due date includes a late fee and she can't decide when she wants to pay and when she doesn't. If your contract states that fees are due regardless of attendance and you have a signed copy, that's a good as gold. Either she coughs up the money or you terminate and get the money anyway!

[TBird]

Eh hem....why do people choose day cares that do not fit their needs and then turn around and get mad??? I withdraw the question your Honor......

[Blonde_bombshell]

Rude and inconsiderate partners

I have had a daycare for going on 11 years and have not gone on a vacation only when my sister got really sick. I have had to close more this year and I give very well notice when I can. I have always had a sub but this last couple times I haven't had anyone available anyways I have a couple that have a 1 year old the parents like to drink and for the last 3 months it's gotten later on pickup times one day I had their kid til 830 at night and I had to keep calling and texting trying to find them cause she had a fever 103 for 4 hours could not find them when they came they was mad saying she was fine. I said she can't come back until fever free. Parents mad took her to er ear infection father told me next day see it was a waste of time she's fine. Yeah ok sure. I finally got enough guts to tell them that daycare closes at 530 they was mad cause they told me that theyI have always went out for a drink after work together and that I was rude. I really don't like people that don't want to take care of the children. This mom has already 3 kids takin from her. Help!!!

[Michael]

I have had a daycare for going on 11 years and have not gone on a vacation only when my sister got really sick. I have had to close more this year and I give very well notice when I can. I have always had a sub but this last couple times I haven't had anyone available anyways I have a couple that have a 1 year old the parents like to drink and for the last 3 months it's gotten later on pickup times one day I had their kid til 830 at night and I had to keep calling and texting trying to find them cause she had a fever 103 for 4 hours could not find them when they came they was mad saying she was fine. I said she can't come back until fever free. Parents mad took her to er ear infection father told me next day see it was a waste of time she's fine. Yeah ok sure. I finally got enough guts to tell them that daycare closes at 530 they was mad cause they told me that theyI have always went out for a drink after work together and that I was rude. I really don't like people that don't want to take care of the children. This mom has already 3 kids takin from her. Help!!!

Welcome to the forum. You may want to start a new thread with your question.

[DaisyMamma]

Last week a parent was supposed to drop her daughter off @ 12 pm. She called me @ 12:05 to let me know that her child will not be coming at all that week. I asked her if she could please give me more of a notice and she responded "I will let you know when I know". I was extremely annoyed by this as it was so inconsiderate. I msg her on monday to let her know that her daughter must be in attendance by 12 pm or she will not be allowed in until nap time is over @ 2:30. She then informed me that her daughter was not coming in that day and that she does not agree with paying for days her daughter will not be there. I informed her that I understand that she doesn't agree with it but she still has to make her full tuition payment by the end of the day (her payment is due on Mondays) and if it was not received that late fee will apply. She then tried to tell me that title XX doesn't pay for days that the child is not there (she is not even on title XX). I informed her of how title XX pays (even though she is not on title XX). She didn't respond. If she comes tomorrow (I say tomorrow because she doesn't come on tuesdays) without full payment, she will have to walk back out of that door with her child and she will be terminated. Am I wrong? If she does not show up tomorrow, she will be terminated immediately. She signed a contract that states she understands that payment still has to be paid whether child is there or not. Should I contact her tonite to see if her daughter is coming tomorrow or just wait it out? I'm beyond annoyed with this parent...

You are absolutely in the right.
And your choice to terminate is definitely also right. I can see it coming anyway. I bet you don't hear from her again.

[coolconfidentme]

I would just wait and not call her. It's HER responsibility to contact you and let you know her arrangements etc. For some reason many parents think that if they just ignore you and don't show up, that they are fine and don't owe a dime. WRONG!

This is so true & stupid of them. I had a parent who didn't contact me for 3 weeks. I texted her asking if DCG would be coming to DC, I needed to do my monthly state report. She said she lost her job 3 weeks earlier. I sent her term papers with a 2 week notice with a bill for the 5 weeks total. I took her to court & won a judgment for the 5 weeks fee. She was dumbfounded.

[MotherNature]

I have had a daycare for going on 11 years and have not gone on a vacation only when my sister got really sick. I have had to close more this year and I give very well notice when I can. I have always had a sub but this last couple times I haven't had anyone available anyways I have a couple that have a 1 year old the parents like to drink and for the last 3 months it's gotten later on pickup times one day I had their kid til 830 at night and I had to keep calling and texting trying to find them cause she had a fever 103 for 4 hours could not find them when they came they was mad saying she was fine. I said she can't come back until fever free. Parents mad took her to er ear infection father told me next day see it was a waste of time she's fine. Yeah ok sure. I finally got enough guts to tell them that daycare closes at 530 they was mad cause they told me that theyI have always went out for a drink after work together and that I was rude. I really don't like people that don't want to take care of the children. This mom has already 3 kids takin from her. Help!!!

Start charging them late fees. They show up w/o payment in full, turn them away at the door. Stop letting them take advantage of you. Were they impaired when they picked up? Call the police.

[aDCProvider]

Advice for 9 month old napping and clinging issues

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[Lucy]

Thread is 2 1/2 yrs old.