How to back out??

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  • PitterPatter
    Advanced Daycare.com Member
    • Mar 2011
    • 1507

    How to back out??

    Why is it I get all the flakes? I admit I am desperate for clients and only get a few calls a month because there are so many providers in my area. I usually am willing to try anyone but I just got a call from a potential client and I want to back out after the 2nd phone call before I even meet her. I need some advise on how to do that or maybe I am just overreacting here?

    She called this morn asking for daycare. As always I say it depends on what your needs are because I don't take infants or do evenings. She has a 2 month old and an 8 yr old. I apologise and tell her good luck there are many providers on the list she has. She says "well wait I am willing to split them up". I was shocked but thought ok if that's what she has to do.... She says she will call around and try to place them together and if she can't then she will call back. I figure that will be the last I hear from her.

    She calls back an hour later and says she can't find anyone. :confused: I found that odd as she would have to leave messages and surley it would take longer than an hour to call around and wait for return calls but whatever. So she says she is state assisted and asks when she can start. I told her she has to have a certificate from the state. She said she knows she will have to go there today and start paperwork. But has to get her kid in here quick because she has to work. I'm thinking great another slacker! She should have started it when she picked up the provider list! I said "well I guess as soon as u get a certificate u can start but there is an enrollment process as well before..." She said "well I will only need u for a month and only for an hour after school because she will be enrolled in an afterschool program after the 1st month." Geez!! I am so desperate for kids I agree to take her for the month anyway. I will only get like $2 per day but she's only here and hour and I pick my kid up at the same school so ok a month won't hurt. She goes on "oh and I need u for mornings too before school." I tell her I'm sorry I don't open until 8am because I have my own child to get up and ready for school. She then says hmmm and thinks for a min. I think ok this is my out she can't bring her kid in the am. She then says "Well I guess she will just have to get herself off to school and walk there herself because I have to be at work at 8." OK maybe it's just my overprotective nature but an 8 yr old left home alone getting ready for school and walking herself there??? I guess she lives in the area here but still??? Hell why not just let her walk home afterwards too it would only be for an hour. (saracam of course)

    Again I mention the enrollment process and she cuts me off saying it's only for a month. I say "OK so u will have a provider for school closings and holidays off?" She says "Well no she will need to come there for those days too but once she gets in the afterschool program she would only be there for school closings and holidays." I say No Maam I'm sorry I cannot fill a spot for a child that will only be here a couple days a month." She says "ok I will find something for then but I need u for this month because no one else takes school age" I know that's a lie shes just in a hurry because it's last minute. She doesn't want to wait for call backs.

    At this point I am shocked, forsee drama or neglect again, and don't even want to bother for $10 a week for a month!! What would u do to get out of this?
  • sharlan
    Daycare.com Member
    • May 2011
    • 6067

    #2
    I am really anti lying, BUT, I would tell her that you are sorry, but you cannot accomodate her because you have an opportunity to fill that spot with a full timer.

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    • cheerfuldom
      Advanced Daycare.com Member
      • Dec 2010
      • 7413

      #3
      You don't HAVE to do this! Just tell her its not the right fit and no matter what she says to try and change your mind, tell her your sorry and this is not going to work out. Do not open discussions on all the reasons why and do not take anyone without doing the complete interview and enrollment process. OR figure out what will make it worth your time and outline exactly what you expect from her. why are you doing this to yourself?

      Comment

      • PitterPatter
        Advanced Daycare.com Member
        • Mar 2011
        • 1507

        #4
        Originally posted by cheerfuldom
        You don't HAVE to do this! Just tell her its not the right fit and no matter what she says to try and change your mind, tell her your sorry and this is not going to work out. Do not open discussions on all the reasons why and do not take anyone without doing the complete interview and enrollment process. OR figure out what will make it worth your time and outline exactly what you expect from her. why are you doing this to yourself?
        I figured it was only for 1 month and I pick up at the school anyway what would it hurt for a few extra bucks but it just doesn't feel right now. I have noticed with state paid clients some don't even care to have an interview they just say ok I am approved when can he/she start. WHO does that? I want to know who will be dealing with for years to come. (usually years anyway)

        Sharlan I am very against lying too. I feel bad, my conscience eats me up over the simplest thing and it could always be caught too so I just don't do it. BUT I don't see how else I am going to get out.

        Thanks ladies!

        Comment

        • MyAngels
          Member
          • Aug 2010
          • 4217

          #5
          You: "I'm sorry, but I cannot meet your childcare needs at this time."

          DCM: "But, blah, blah, blah..."

          You: "I'm sorry, but I cannot meet your childcare needs at this time."

          DCM: "But, more blah, blah, blah..."

          You" "I'm sorry, but..."

          I never have figured out why people think that if they ask the same question different ways they will get the answer they want.

          Comment

          • Cat Herder
            Advanced Daycare.com Member
            • Dec 2010
            • 13744

            #6
            Originally posted by MyAngels
            You: "I'm sorry, but I cannot meet your childcare needs at this time."

            DCM: "But, blah, blah, blah..."

            You: "I'm sorry, but I cannot meet your childcare needs at this time."

            DCM: "But, more blah, blah, blah..."

            You" "I'm sorry, but..."

            I never have figured out why people think that if they ask the same question different ways they will get the answer they want.
            :::::: That is why I always follow up this routine with "but I think **** may be able to. Her/their number is ****."

            It is fair since they do do the same to me...
            - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

            Comment

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