Refund If Canceling During Trial?

[SunflowerMama]

My new contract is going out Friday so I'm just trying to add a few things.

I ask for 2 week's payment at the time they sign the contract. Covers the first week of care and essentially the last when they give 2 week's notice.

I have a 10 day trial period and was wondering what if anything you would refund if a client decided not to continue services during the 10 day trial?

I just can't find the correct wording or what I want to add.

[AnneCordelia]

My contract requires 1 week deposit (last week). This deposit is non-refundable except to use as payment for the last week of care. I do have a two week trial period but that just protects them from having to pay for an ADDITIONAL week of care (I require 2 weeks paid notice of termination). The deposit is non-refundable because my time getting paperwork, the lengthy interview process and preparing for the child in care needs to be compensated, IMO.

[wdmmom]

If they cancel during the trial because grandma or auntie is going to watch him after all, I say no refund.

If they cancel due to your inability to care for the child properly or because it's not a good fit, yes, I would refund the remaining amount.

I would put this in your contract:

Cancelations during the trial period are reviewed on a case by case basis. You will be notified by mail within 10 days if a refund will be issued. Any refunds will be sent in the form of ______. Please allow an additional 5 days for delivery.

[SunflowerMama]

If they cancel during the trial because grandma or auntie is going to watch him after all, I say no refund.

If they cancel due to your inability to care for the child properly or because it's not a good fit, yes, I would refund the remaining amount.

I would put this in your contract:

Cancelations during the trial period are reviewed on a case by case basis. You will be notified by mail within 10 days if a refund will be issued. Any refunds will be sent in the form of ______. Please allow an additional 5 days for delivery.

Ohh I like this a lot! Thanks!!