I am the OP of the "police" post from a few weeks ago. I have an odd update and I really would like to have some input on how to handle this. I have never had so much drama in my daycare until this 1 client and she never ceases to amaze me with her... drama! I just don't know what to do from this point so I am coming to you, the professionals who have been in this biz longer than I have.
Quick recap... As some of you may know I had to call the police a few weeks ago to have a client leave when she went berzerk 1 day, calling me a C**T as well as every other vulgar name, in front of my son and her 3 yr old and threatening my daycare etc. It was over a termination that was given 4 days prior and $10 late fee for being a day late paying me. Anyway She harrassed me by phone and text for the whole day into the evening even driving past the house repeatedly all day and night that the confrontation occurred. She was supposed to pick up her sons outfit from daycare the next day at noon but never showed and never called.
The update is I finally took the outfit to DCMs Mothers house because I want closure. I had seen DCMs Mother drive past my house a few times these past few weeks and she always waves and smiles so I thought it would be ok and not have an issue. So I take the outfit to her and she is happy to see me says DCB misses me so much and wants to "go back to school" (he calls my daycare his school) The DCMs Mother asked what happened and I told her briefly I wanted to change hours DCM said she couldn't do it so I offered to help find another provider and gave her 2 weeks notice and all was fine until she got a late fee for not paying on time. I went on to say DCM flipped over that and a late fee. The DCMs Mother was shocked. Aparantly DCM had been telling lies to anyone who will listen. (of course) The Mother also said DCM had gotten in with the wrong crowd and was doing drugs. I acted shocked but I thought Yep that'll do it, it's what I assumed anyway. The Mother goes on to say how DCM is back on track now and doing well and still doesnt have a provider after all these weeks she just sends DCB to dif friends and family everyday. She said she is supposed to meet with 2 providers today. She went on to say that the change in my hours wouln't have been a problem she could have picked DCB up earlier for her. I told her I was sorry it had to end that way but that DCM just snapped and I was done. ( I didnt tell her about the rant and name calling and threats she had done at my home in the street for all the neigbors to witness!) The Mother kept saying how DCB misses me and says he loves me. I told her I miss him too and give him a hug from me and I left.
Today I get a phone call from DCM!! The last I heard from her was her cursing me in many voicemails calling me every name in the book and threatening to have me shut down weeks ago! Now I let the call go to voicemail as I had been doing. She left a message saying " Sally this is Tammy, if u can, call me back please the number is 555-555-5555, I'm sorry!" WHAT???? OK I know she is bi-polar but WTH?
She has pulled an attitude quite a few times in the past year and always apologizes after the weekend. It's always on a weekend she has these issues and usually on payday hmmm! She has even said a couple times she wasn't bringing DCB back because she didn't want to hear bad things he did, etc. Then Monday morning she would show up and be cheery like nothing happened and say she was sorry she was just in a bad mood from work. So we would let it go, he would stay I would walk on eggshells until the next issue. This time I am done! I am not taking her back after what she has done to me and especially my child having to witness this and ask what the C word meant! My feeling now is just continue to ignore her but will that send her into another rage if she gets back "into something" or isn't really done with it. I just want to move on and not have to worry about anymore drama. I already made reports weeks ago to my licensor and CC&R who pays me and where she goes through to get her certificate for free care. I even checked back with my licensor last week and he said no reports have been made against me so I guess she has just been running her mouth locally to friends and family. I don't even care anymore really. I just want it done and over and they are NOT coming back!! But if I know her well, and I thought I did after more than a yr, she will call again and again. What would you do here? I just dont want an arguement and if she really wants to come back when I deny her she will go off. This happens when she doesnt get her way! Would u take the call or talk to her if she shows up?
Quick recap... As some of you may know I had to call the police a few weeks ago to have a client leave when she went berzerk 1 day, calling me a C**T as well as every other vulgar name, in front of my son and her 3 yr old and threatening my daycare etc. It was over a termination that was given 4 days prior and $10 late fee for being a day late paying me. Anyway She harrassed me by phone and text for the whole day into the evening even driving past the house repeatedly all day and night that the confrontation occurred. She was supposed to pick up her sons outfit from daycare the next day at noon but never showed and never called.
The update is I finally took the outfit to DCMs Mothers house because I want closure. I had seen DCMs Mother drive past my house a few times these past few weeks and she always waves and smiles so I thought it would be ok and not have an issue. So I take the outfit to her and she is happy to see me says DCB misses me so much and wants to "go back to school" (he calls my daycare his school) The DCMs Mother asked what happened and I told her briefly I wanted to change hours DCM said she couldn't do it so I offered to help find another provider and gave her 2 weeks notice and all was fine until she got a late fee for not paying on time. I went on to say DCM flipped over that and a late fee. The DCMs Mother was shocked. Aparantly DCM had been telling lies to anyone who will listen. (of course) The Mother also said DCM had gotten in with the wrong crowd and was doing drugs. I acted shocked but I thought Yep that'll do it, it's what I assumed anyway. The Mother goes on to say how DCM is back on track now and doing well and still doesnt have a provider after all these weeks she just sends DCB to dif friends and family everyday. She said she is supposed to meet with 2 providers today. She went on to say that the change in my hours wouln't have been a problem she could have picked DCB up earlier for her. I told her I was sorry it had to end that way but that DCM just snapped and I was done. ( I didnt tell her about the rant and name calling and threats she had done at my home in the street for all the neigbors to witness!) The Mother kept saying how DCB misses me and says he loves me. I told her I miss him too and give him a hug from me and I left.
Today I get a phone call from DCM!! The last I heard from her was her cursing me in many voicemails calling me every name in the book and threatening to have me shut down weeks ago! Now I let the call go to voicemail as I had been doing. She left a message saying " Sally this is Tammy, if u can, call me back please the number is 555-555-5555, I'm sorry!" WHAT???? OK I know she is bi-polar but WTH?
She has pulled an attitude quite a few times in the past year and always apologizes after the weekend. It's always on a weekend she has these issues and usually on payday hmmm! She has even said a couple times she wasn't bringing DCB back because she didn't want to hear bad things he did, etc. Then Monday morning she would show up and be cheery like nothing happened and say she was sorry she was just in a bad mood from work. So we would let it go, he would stay I would walk on eggshells until the next issue. This time I am done! I am not taking her back after what she has done to me and especially my child having to witness this and ask what the C word meant! My feeling now is just continue to ignore her but will that send her into another rage if she gets back "into something" or isn't really done with it. I just want to move on and not have to worry about anymore drama. I already made reports weeks ago to my licensor and CC&R who pays me and where she goes through to get her certificate for free care. I even checked back with my licensor last week and he said no reports have been made against me so I guess she has just been running her mouth locally to friends and family. I don't even care anymore really. I just want it done and over and they are NOT coming back!! But if I know her well, and I thought I did after more than a yr, she will call again and again. What would you do here? I just dont want an arguement and if she really wants to come back when I deny her she will go off. This happens when she doesnt get her way! Would u take the call or talk to her if she shows up?
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