Personal Phone Calls Past DC Hours

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  • Meeko
    Advanced Daycare.com Member
    • Mar 2011
    • 4349

    #16
    What an arrogant, ignorant woman. I think I would term over something like that. I couldn't let such rudeness slide.

    Nobody tells me what I can and can't do in my own home after hours. She's lucky you didn't just call the police and hand over an abandoned child.

    Comment

    • Meeko
      Advanced Daycare.com Member
      • Mar 2011
      • 4349

      #17
      I would wait until she shows up tomorrow. When she hands you the late fee, hand her a termination notice and her child's supplies and tell her that what you do on your own time is not her business. Then shut the door before she can even reply. She doesn't deserve one second more of your attention.

      Comment

      • Kaddidle Care
        Daycare.com Member
        • Dec 2010
        • 2090

        #18
        Originally posted by daycare
        So I had a parent who picked up their child over an hour late today. did not call to tell me until the actual time that the child was supposed to be picked up.

        So the DCM comes in and I am on the phone with my mom. I have not talked to her since I left for my vacation, but like is should matter. My mom and I hardly get to talk as it ism becuase she lives overseas....anyways

        the mom sent me a text about an hour ago asking me how often I am on the phone during DC. She said that she was bothered that all of my attention seemd to be focused on talking on the phone instead of watching her son...

        Her son and my son were sitting on the DC floor doing puzzles and I was sitting right there. PLUS DC ended over an hour ago......

        I have not responded to her yet, as I am not too sure what to say without going over the top. .

        what would you say to her?
        I would tell her that I was fully aware of what her son was doing at the time and that due to the fact that it was an overseas call, it was pre-arranged for a time that was after my normal working hours.

        Remind her that SHE changed that time, not you and it was not arranged in advance.

        Comment

        • cheerfuldom
          Advanced Daycare.com Member
          • Dec 2010
          • 7413

          #19
          she is so outrageous. did she pay the late fee???

          Comment

          • daycare
            Advanced Daycare.com *********
            • Feb 2011
            • 16259

            #20
            Originally posted by nannyde
            Dear DCM,

            Thank you so much for bringing up the phone call when I was caring for your child past dc hours yesterday. Whenever I have a child picked up late I always call my Mom in *** (name other country). It gives me something to do while I'm waiting for the parent to arrive that allows me to enjoy myself but still keep a watchful eye on the children whoose parents are late. I use the late fee money to cover the cost of the call. Even though I would prefer to just be off at the scheduled time off, it does work out well to have a time when I can AFFORD to make an intercountry call. Please remit the 65 dollar late fee so I can apply it to my phone bill immediately. Be advised that anytime a parent is late beyond fifteen minutes that I will be making an out of country call with the late fee monies I earn while the children are waiting to be picked up. If you would prefer I not be engrossed on the phone when your kids are in the home just make sure they are picked up at their scheduled time.
            coffee through the nose nan...


            OMG............

            Comment

            • daycare
              Advanced Daycare.com *********
              • Feb 2011
              • 16259

              #21
              the child is not due for another hour here at DC so I will see how it goes down.

              they were late one other time last year when the child started. The dad thought daycare closed at 7, so he did not come until then. I corrected the dad and he was supper embarasses. He handed me $50.00 with out asking me how much and said I am so sorry. It has not happened again until now..

              Ill let you know what happens

              Comment

              • mac60
                Advanced Daycare.com Member
                • May 2008
                • 1610

                #22
                Aside the fact the parent was late.....I am having a hard time understanding what right the mom thinks she has to question you on what you do in your own home with your own business, such as the phone call. If you want to make 20 calls per day still none of her business. She doesn't run you.

                Comment

                • familyschoolcare
                  Advanced Daycare.com Member
                  • Jun 2011
                  • 1284

                  #23
                  how does the mom know the call was personal and not business related?

                  She would expect you to answer the phone if she call right?

                  Comment

                  • PitterPatter
                    Advanced Daycare.com Member
                    • Mar 2011
                    • 1507

                    #24
                    How did it go? Did she pay the fee?

                    I had a DCD ask who I was talkng to once. They had only been in my daycare for a few months. He arrived a little early (10 mins) and I answered the door on my phone. It was DCM his ex wife! She was asking me to call her when he drops DCB off.

                    I opened the door and he stepped in and immediatley said "who are u talking to?" DCM heard him and said "don't tell him it's me!" So I was studdering ummm... trying to think of someone. I finally said my Mom. He then said "oh I thought u was talking to Brenda she don't need to be in my business so dont be telling her anything" I stood there like WTH??? 1st of all I do not have to tell that man who is on MY phone before daycare even starts! 2nd of all I don't like being put in the middle of this baby daddy drama! DCM hears it and starts going off on the phone. I tell her I will call her back. She calls back 5 mins later and I beg her not to tell him I lied and that I felt bad for being put in that position! I never again lied for anyone!!

                    Thank God that passed and that family is long gone! I hope your day goes well and she owes u an apology with that fee!

                    Comment

                    • laundrymom
                      Advanced Daycare.com Member
                      • Nov 2010
                      • 4177

                      #25
                      Wow,
                      I think I would smile, say hey mom about your text last night. I feel you owe me an apology. You forced me to work over, I had to cancel important plans with a friend, AND I was unable to concentrate my attention on my prearranged phone call with my mother overseas. I don't think you have any reason to be upset with me.
                      Then do the stare

                      Comment

                      • Michael
                        Founder & Owner-Daycare.com
                        • Aug 2007
                        • 7946

                        #26
                        Simillar story here: https://www.daycare.com/forum/showthread.php?t=28181

                        Comment

                        • daycare
                          Advanced Daycare.com *********
                          • Feb 2011
                          • 16259

                          #27
                          So DCD shows up this morning with 65 cash. He looks at me and says looks like mom messed up huh....He laughed and said glad it wasn't me again and it was her this time....I kinda laughed and didnt say anything.

                          However, I did tell him that I wanted to let them know that once daycare hours are over, that it was my family time and that I needed to tend to my family needs. He looked at me like what are you talking about.... I then told him that she was upset and he laughed again and said yeah she has been super moody, I will talk to her for you about it.... He said sorry again and then asked me if $65.00 was enough.... I laughed and said I will never turn down more money you are always welcome to pay me more....

                          then he left....

                          Comment

                          • Meeko
                            Advanced Daycare.com Member
                            • Mar 2011
                            • 4349

                            #28
                            Originally posted by daycare
                            So DCD shows up this morning with 65 cash. He looks at me and says looks like mom messed up huh....He laughed and said glad it wasn't me again and it was her this time....I kinda laughed and didnt say anything.

                            However, I did tell him that I wanted to let them know that once daycare hours are over, that it was my family time and that I needed to tend to my family needs. He looked at me like what are you talking about.... I then told him that she was upset and he laughed again and said yeah she has been super moody, I will talk to her for you about it.... He said sorry again and then asked me if $65.00 was enough.... I laughed and said I will never turn down more money you are always welcome to pay me more....

                            then he left....
                            She still owes you a big fat apology......she's ignorant, arrogant AND a coward for sending her husband..

                            Comment

                            • familyschoolcare
                              Advanced Daycare.com Member
                              • Jun 2011
                              • 1284

                              #29
                              at least one of them is reasonable

                              Comment

                              • SilverSabre25
                                Senior Member
                                • Aug 2010
                                • 7585

                                #30
                                Glad to hear the dad is ok about it and not annoying and mean! He sounds like a nice guy.
                                Hee hee! Look, I have a signature!

                                Comment

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