Just When You Thought

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  • PitterPatter
    Advanced Daycare.com Member
    • Mar 2011
    • 1507

    #16
    [QUOTE=daycare;119054]So I sent the email to the DCM. Instead of an email, I got a text asking why she would be charged, if I wanted to do if for free I could, I was not going to be charging anyone else...........Holy cow

    SO I thought about it and said well as of this Tuesday your children are no longer covered under my insurance so I can't have them attend. I don't take risks for free.

    I wonder why this family feels that they should have the right to attend for free..[/QUOTE]

    Could it be that dreaded entitlement syndrome going around? ::

    Comment

    • Crystal
      Advanced Daycare.com Member
      • Dec 2009
      • 4002

      #17
      asking why she would be charged, if I wanted to do if for free I could, I was not going to be charging anyone else

      My response " The clients that will be attending are paying clients. They have not attempted to negotiate my fees and have not disrespected me or my policies. I refuse to provide free services for non-clients, and as of Tuesday you will no longer be a client."

      Comment

      • daycare
        Advanced Daycare.com *********
        • Feb 2011
        • 16259

        #18
        Originally posted by Crystal
        asking why she would be charged, if I wanted to do if for free I could, I was not going to be charging anyone else

        My response " The clients that will be attending are paying clients. They have not attempted to negotiate my fees and have not disrespected me or my policies. I refuse to provide free services for non-clients, and as of Tuesday you will no longer be a client."
        I wish I had your backbone.... Im a wimp

        Comment

        • kimsdaycare
          Daycare.com Member
          • May 2010
          • 118

          #19
          How many other families are signed up? Would it be a big deal to tell everyone you have a conflict and must cancel this one? You can then reschedule it for the following week, posting the new sign-up sheet the day after this families last day.

          If they aren't there, they can't sign-up. Problem solved.

          Comment

          • SimpleMom
            Senior Member
            • Jun 2009
            • 586

            #20
            [QUOTE=daycare;118812]there was no other way to be taken advantage of.

            So as all of you know I have a family of two boys who gave their notice and they wiggled their way out of having to pay for their full last two weeks of care. Their last day is next tuesday.

            Well, I offer a free parents night out once a month to all enrolled families. My Parents night out will be next friday night. Guess who signed up for it today!
            Yup this family. Sign up sheet is next to our log book.

            I have not yet, but am thinking about sending an email to them stating

            We would love to have x and x attend the parents night out next friday night. The cost for non enrolled children is $10.00 per hour per child. Please let me know how many hours I should reserve for your kids.

            thanks

            Oh goodness, yes. Charge for non-enrollment children. Wow, sorry you have to deal with that. It's quite inconsiderate of them

            Comment

            • Lisa4kids
              New Daycare.com Member
              • Jan 2011
              • 17

              #21
              SO I thought about it and said well as of this Tuesday your children are no longer covered under my insurance so I can't have them attend. I don't take risks for free.

              Great Response! It seems like she's just playing games with you, very disrespectful. Don't give in as she is only thinking of herself and not worried about how the whole situation made you feel.
              Last edited by Lisa4kids; 06-10-2011, 09:12 AM. Reason: I tried to copy the quote and posted before replying. New at this!

              Comment

              • Crystal
                Advanced Daycare.com Member
                • Dec 2009
                • 4002

                #22
                Originally posted by daycare
                I wish I had your backbone.... Im a wimp
                I learned early in my career that it is up to me to ensure that I am not taken advanatge of. I have never tolerated it and I have never had an issue putting it to parents straight. I VERY RARELY have an issue with a parent, as my policies are enforced from day one and they respect that. I wouldn't give any "excuses" such as insurance, I'd just tell her like it is.

                YOU CAN DO IT!!!

                Comment

                • daycare
                  Advanced Daycare.com *********
                  • Feb 2011
                  • 16259

                  #23
                  Originally posted by kimsdaycare
                  How many other families are signed up? Would it be a big deal to tell everyone you have a conflict and must cancel this one? You can then reschedule it for the following week, posting the new sign-up sheet the day after this families last day.

                  If they aren't there, they can't sign-up. Problem solved.
                  I have 4 families coming and I will be leaving the next Friday to go on vacation so to cancel wont be possible. This family made their decision to leave, that means that no longer get to use my services and they have to realize this means "ALL" of my services.

                  If they are mad, oh well... They will get over it.

                  If they would have been respectful and held up their end of the contract, I probably would not have minded doing it this one last time for free. But when you burn a bridge, there are consequences........

                  Comment

                  • laundrymom
                    Advanced Daycare.com Member
                    • Nov 2010
                    • 4177

                    #24
                    Originally posted by daycare
                    I have 4 families coming and I will be leaving the next Friday to go on vacation so to cancel wont be possible. This family made their decision to leave, that means that no longer get to use my services and they have to realize this means "ALL" of my services.

                    If they are mad, oh well... They will get over it.

                    If they would have been respectful and held up their end of the contract, I probably would not have minded doing it this one last time for free. But when you burn a bridge, there are consequences........
                    Absolutely agree!!!!!!

                    Comment

                    • Christian Mother
                      Advanced Daycare.com Member
                      • Feb 2011
                      • 875

                      #25
                      Good for you girlie!! See...you do have a backbone. It just takes a few times for it to stiffen when a parent continues to try taking advantage of you. You are going to be having a very stress free week when they are completely gone!!!

                      Comment

                      • grandmom
                        Daycare.com Member
                        • Mar 2010
                        • 766

                        #26
                        Good for you!

                        I'd encourage you to not even offer it to this family at any rate, because they will say they will pay you when they pick up, but then won't have the cash. Don't put yourself in that spot.

                        Besides, what a way to ruin your Friday night.

                        Comment

                        • Mike Lassiter
                          Daycare.com Member
                          • Apr 2011
                          • 93

                          #27
                          Originally posted by Christian Mother
                          Good for you girlie!! See...you do have a backbone. It just takes a few times for it to stiffen when a parent continues to try taking advantage of you. You are going to be having a very stress free week when they are completely gone!!!
                          There it is! I see it too!::

                          You have the group here for support and as someone has in their signature "here, we all are friends"
                          Now come on and tell us didn't that feel good? Stand firm and every time you use that backbone it will get stronger and stronger

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