Email Response From Parent that Wants to Tour during DC Hours

[daycare]

I have not replied, but this is what the lady emailed me back after I told her that i would not allow for her to do a tour during business hours:


I used to be a preschool teacher before my children were born and I have never heard of this. We used to have tours all the time to prospective students and their parents, at multiple preschools where I worked. As a parent, I have toured many facilities before enrolling my child, all while other children have been present.


I guess this won't work out, as I am not going to pull my child out of his current daycare placement in order to give yours a trial without even being able to observe the daycare situation first.


Would you reply if so what would you say?

[littlemissmuffet]

I would absolutely reply back, for the sake of professionalism. And this is exactly how I would reply:

Dear Parent,

I appreciate your thoughts on this matter, and I thank you for your time and consideration. Best wishes in your continued search for daycare!

Regards,
Daycare


Simple.

[sharlan]

I would absolutely reply back, for the sake of professionalism. And this is exactly how I would reply:

Dear Parent,

I appreciate your thoughts on this matter, and I thank you for your time and consideration. Best wishes in your continued search for daycare!

Regards,
Daycare


Simple.

I think this is good.

[sharlan]

Another question...........why has she visited so many daycare facilities and why is she leaving the current one? Doesn't sound like someone you would want.

I would never have left my daughters somewhere that I didn't visit during daycare hours. I wanted to see the interaction between the caregiver and the children. Just me.

When talking to prospective clients, I would talk to them in the evening, on the phone if necessary. I would then invite them to come for a short visit, but explained to them that the kids' needs had to be met.

[snbauser]

She needs to understand that there is a big difference in touring preschool facilities where there are multiple teachers caring for the children while a director or other staff member does the actual tour, and touring an in home facility where there is only one person caring for the children and trying to talk to a prospective client.

[daycare]

This was my thought too. Preschool and home DC two different worlds. I was also a litle taken back taht someone would actually expect me to conduct a tour with kids around without ever talking to them or meeting them in person first............Sounded creepy to me too.


The red flags for me what Someone else said why touring so many DC??
I sent the reply that littlemissmuffet suggested
Thank you all for your help

[momofboys]

Not sure whatI would write but I would call her out on the fact that she already toured your daycare 6 months ago, ::

[daycare]

I already hear the theme music from jaws playing in the back ground...........aaahhh eeekkk run!!!

[wdmmom]

I would respond with professionalism and state the facts:

A.) You are an in home daycare. Not a center or preschool.

b.) You couldn't possibly provide the supervision the children need if tending to an interview/tour during daycare hours.

C.) Politely tell her that this is a policy you have in place for all families. No strange people in the home during business hours. This policy would be in place for her child as well. No one unusual would be allowed in the home unless someone is there to do repairs, etc and that the necessary background checks have been completed.

I would encourage her to tour...AFTER HOURS before determining if you would be a good fit for their family.

[daycare]

I would respond with professionalism and state the facts:

A.) You are an in home daycare. Not a center or preschool.

b.) You couldn't possibly provide the supervision the children need if tending to an interview/tour during daycare hours.

C.) Politely tell her that this is a policy you have in place for all families. No strange people in the home during business hours. This policy would be in place for her child as well. No one unusual would be allowed in the home unless someone is there to do repairs, etc and that the necessary background checks have been completed.

I would encourage her to tour...AFTER HOURS before determining if you would be a good fit for their family.

she kept going back and forth with it, and I was getting bothered by it, not to mention that she was just here six months ago with her child. Obvious to me the kid probably got kicked out of his current place again and needs to look for a new place to destroy..............
this lady actually toured with me 6 months ago...ugh

[Mom_of_two]

I like the PP's list- definitely important to point out the difference bt center, the safety issue.

I would not work with this family- it is obvious she is not a good fit!

[countrymom]

thats funny that she toured with you already. I would call her out on it, see what she says, whats the worst she going to do, she's the one thats going to feel stupid.

[wdmmom]

Yeah, if she toured 6 months ago, she don't need another. Things don't change day after day or week after week.

I had to laugh tho...if you read what she emailed you it says she don't want to "pull her child out to take a trial with you"...but she's willing to take him out to "tour"?!

My guess is he burned the bridge he was in and rather than sounding desperate (which she probably is), she just figures if she can't have the upper hand with you right away, you aren't worth it.

Us providers know that's not the case. The kid is probably a PITA and the mom is too! ::::::

[daycare]

Yeah, if she toured 6 months ago, she don't need another. Things don't change day after day or week after week.

I had to laugh tho...if you read what she emailed you it says she don't want to "pull her child out to take a trial with you"...but she's willing to take him out to "tour"?!

My guess is he burned the bridge he was in and rather than sounding desperate (which she probably is), she just figures if she can't have the upper hand with you right away, you aren't worth it.

Us providers know that's not the case. The kid is probably a PITA and the mom is too! ::::::

lmoa PITA and that is being nice... The more I think about her being here the more I think about how horrible it was. the mom actually told me that she wanted the phone number to the HOA that I live in becuase our park was not to her liking. Really no joke. I knew had to avoid her like no tomorrow. thank god I remembered her. I should start taking better notes on who has toured my DC, I should have noticed from the name in the email.

[wdmmom]

Oh, I just interviewed a lady like that 2 months ago! Everything was great at the interview. I thought she might be a good fit until she cancelled our 2nd interview with less than a half hour notice and said she needed more references on top of the 4 I had already given her. Right then I knew it wasn't going to be a good fit! LOL

One of the previous DCP's that she called as a reference was on the phone with her for over an hour and she said she finally asked her what she was looking for in a provider and she couldn't answer the question so the previous DCP said, " If you are looking for Doctor Suess or Mary Poppins, that's probably not the place but if you are looking for a dependable, reliable, inexpensive daycare that your kid will be safe, happy, play, learn, do fun activities and have a structured routine, take them there."::::::

I'd have to say that is a pretty awesome referral in my opinion. Especially after getting torking her off and wasting an hour of her time! ::

I didn't even wait to hear back from her. I filled 1 of the 2 spots I had and told her "Buh, bye". I don't need no crazy mama freako on my hands. I could just see her screaming at me for every little thing I do differently than her. No thanks! ::

Sounds to me like you are better off filling your opening with anyone but them! ::::::