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I'm required to do Evaluations annually. If she signed and returned it I would approach her with it.
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When I am up for license re-newal, my licensor sends out 3 parent evaluation forms to randomly selected parents I either have or had in care over the last 24 months. This is the only evaluation my past or current parents receive. I don't know who and I don't see anyting that gets written on the form. I am sure licensor would let me know if any of them came back negatively.
I agree with PP, if a family is still attending/paying;family is still happy.
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When I am up for license re-newal, my licensor sends out 3 parent evaluation forms to randomly selected parents I either have or had in care over the last 24 months.When I am up for license re-newal, my licensor sends out 3 parent evaluation forms to randomly selected parents I either have or had in care over the last 24 months. This is the only evaluation my past or current parents receive. I don't know who and I don't see anyting that gets written on the form. I am sure licensor would let me know if any of them came back negatively.
I agree with PP, if a family is still attending/paying;family is still happy.
How do they even know who has been in your business?
Stuff like this makes me so grateful to live in Iowa.
I'm not employed by the State. They have no business talking to my customers unless they have found me to be non-compliant or abusive.Comment
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When filling out the paperwork for re-licensing we have to list the families (names, addresses, children's name and DOB's and hours of care they had/have) for EVERY SINGLE family we have had in care for the last 24 month period....even drop ins.
After we turn in the re-newal packet of paperwork the licensor goes over everything, sends out the evaluation forms and then calls me after she gets the evaluation forms back and sets up a renewal visit. After the renewal visit, I wait and see if I get my license renewed. We do this same thing every two years.
I've been doing it since 1994 and it hasn't changed....
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I would never ever do this to myself unless the state required it.Comment
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I know,I should not giving it to her,just because I knew that she was mad,but I did,,and I need to respond to her. I just do not know what to say. :confused:Comment
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we don't have this in Calif.
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Wow 24 months? That's it? I'm in CA and I'm required to keep all paperwork from clients for 3 years minimum. That's past and current client's paperwork. Past clients I don't have to have updated information on or anything like that but if I have an infant that stays with me up to age 5 I have to keep their paperwork current and then keep it an extra 3 years after they leave DC.
I also do evaluations, but for several different reasons. I am on a stipend and part of that process is to do evaluations at the start of the program, and again at least once a year. If we reach our goal (getting a teaching permit, getting an AA etc) we have to do another evaluation. The goal is to take the evaluations and our Environment Rating Scale score and make a plan to improve the program etc. so they want to see if the parents are aware and can see those improvements.
But on top of that I like to do evaluations. Even when I wasn't required to do it I was thinking about doing it. I want to see if there are things that the families are unecessary or if I do things that they really don't like. As an example I used to do daily reports and after my first evaluation all of the parents said that it was a lot of papers to read through and they thought it was unecessary so I stopped doing it. Instead I would talk to them at the end of each day and tell them how the day went. At the next evaluation some families said that doing this each day sometimes took a lot of time, others that dropped off only while spouse picked up said that they never got to talk to me about what we were doing etc. This gave me the idea to do a newsletter monthly. This has worked out well for me and in the end the evaluations have actually saved me a lot of time and I have less paperwork. Most of the time they say good things anyway and I use what they write as testimonials for my website, resume, parent packets, advertisements etc.Comment
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This is what I'd do.
Send her an email. (Then you have some proof you tried to negotiate).
Ask her about her commnent. Check your language to make sure you have a contrite heart, you want to make your program better, etc.
When she emails you back, keep it, it may come in handy some day when she reports you to the state for some bogus thing because she's mad at you.
Good luck.
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They do not check e-mails often,I know it because I would send newsletter and she will tell me few days or weeks later that she got it.
Today at pick up I told her that we need a schedule a meeting.
I can do it after hours only,,with no kids around. I need both parents here,looks like they will be available tomorrow night. Will see...
Thank you for good luck, I need it.Comment
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I'm in TN, and also am required to send out evaluation forms to all parents at least once per year. My licensor comes at renewal time and checks to make sure I have them turned in, as well as several other forms.
I understand exactly where you're coming from...I have only had one parent ever complain about anything on my evaluation form, and it was one who left owing almost $150. My grandmother owned the daycare when she left, but I was basically running it...Since my name wasn't on the license, I wasn't in the position to fight for the money, and my grandmother was sick of the business so she let it go.
Anyway, good luck with your meeting tomorrow. I hope you get things figured out!! If she's the only one who complained, I don't think I'd worry too much about it. I would worry some because that's my nature unfortunately, but if everyone else gave you positive reviews, I'd try to let hers slide off my back! HUGS!
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Thank you,I'm in TN, and also am required to send out evaluation forms to all parents at least once per year. My licensor comes at renewal time and checks to make sure I have them turned in, as well as several other forms.
I understand exactly where you're coming from...I have only had one parent ever complain about anything on my evaluation form, and it was one who left owing almost $150. My grandmother owned the daycare when she left, but I was basically running it...Since my name wasn't on the license, I wasn't in the position to fight for the money, and my grandmother was sick of the business so she let it go.
Anyway, good luck with your meeting tomorrow. I hope you get things figured out!! If she's the only one who complained, I don't think I'd worry too muhttps://www.daycare.com/forum/images/smilies/redface.gifch about it. I would worry some because that's my nature unfortunately, but if everyone else gave you positive reviews, I'd try to let hers slide off my back! HUGS!
I have 5 families and all of them gave me all 5's ( and I know that I am not perfect) and very nice comments. This is going to be my first meeting in 5 years to discuss something like that with a parent. I do not think
I will be sleeping tonight,,,Comment
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