Has Anyone Had A Family File A FALSE Complaint To The County?

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  • Lucy
    Daycare.com Member
    • Jan 2010
    • 1654

    #16
    Never. I've been a licensed Provider for 17 years, and I've never had ONE complaint - whether founded or unfounded. Guess I'm doing something right.

    Comment

    • Unregistered

      #17
      mommydaycare

      Wow that is not kind. like you are better then all of these women. have some compation.
      I have 2 x employees that were fired doing the same thing to me and it hurts. they sure never coplained when they got a paycheck.. Im fighting the system because any false complaints should not go on my record unless they find an issue. Check with your state legislators. Im non union. im fighting it myself. laws will change and heads will roll. people need to get a life and grow up. This is not high school this is peoples livelihoods..

      Comment

      • MissAnn
        Preschool Teacher
        • Jan 2011
        • 2213

        #18
        Yes....by a grandfather. I don't want to go into revealing details...but I was closed for 2 months while an investigation ocuured. I went into a deep depression. Parents stood up for me and wrote letters on my behalf....the current parents as well as past parents. It was unfounded but I will never get over it. I am now very picky about the families who get to be enrolled here.

        Comment

        • MissAnn
          Preschool Teacher
          • Jan 2011
          • 2213

          #19
          I don't think you were trying to make yourself sound better than the rest of us....but it did come across that way. False accusation can happen to any of us.....and most likely will. You do everything right.....and still be accused. The "wrong" often lies with the parents who owe money. Just recently I termed a boy and "forgave" the money owed in fear a false report would be filed. It's not a funny situation.

          Comment

          • Meeko
            Advanced Daycare.com Member
            • Mar 2011
            • 4349

            #20
            Originally posted by Lucy
            Never. I've been a licensed Provider for 17 years, and I've never had ONE complaint - whether founded or unfounded. Guess I'm doing something right.
            No...you're just lucky.

            Comment

            • MarinaVanessa
              Family Childcare Home
              • Jan 2010
              • 7211

              #21
              Originally posted by Meeko
              No...you're just lucky.
              I agree. I've never had a complaint either but because of all of the stories that I hear and all of the providers that I do know that have through this you'd better believe that I keep excellent documentation and I ALWAYS notify licensing before I term someone, change my policies, enforce my policies etc.

              DOing DC is a lot like driving ... you always have to be on the defense. Just because you follow every law and drive the speed limit doesn't guarantee that you'll never get into a car accident KWIM?

              Comment

              • Unregistered

                #22
                Ouch...

                Originally posted by Lucy
                Never. I've been a licensed Provider for 17 years, and I've never had ONE complaint - whether founded or unfounded. Guess I'm doing something right.
                Not cool.

                It's great that you haven't had any complaints against you, but the lack of complaints DOES NOT make you better than those of us who have dealt with complaints from disgruntled parents.

                You have no idea how destructive false complaints can be to a provider's business, not to mention the emotional turmoil that comes along with false complaints. The OP was looking for useful advice or at the very least some words of support from those of us who have been in her position. You provided neither of those things. All you did was make a comment about how you must be doing something right because you've never had any complaints.

                What was the point of your post?

                Comment

                • sharlan
                  Daycare.com Member
                  • May 2011
                  • 6067

                  #23
                  In 28 years, I've had one complaint, legit because I was unlicensed. I've never had a complaint regarding a child. I've expected a few, but they never materialized.

                  I have 2 acquaintances that had complaints. DC #1- Mom took baby to ER with a dislocated hip. CPS was at her door at 5:30 AM to turn parents away. The only thing that saved her is another parent was a local sheriff and he was the last person holding the baby when Mom came in. He was able to testify that the child was not injured at daycare and also to testify that he personally had seen the Mom exhibit road rage. My friend was devastated and closed her daycare.

                  DC #2 - child (3) started putting baby dolls in her underwear and saying a little boy was "planting" a baby in her. Parents freaked, screaming that the child was being molested at daycare AFTER the provider brought it to their attention. It turned out that the parents had been showing the little girl graphic videos of her birth and explaining that Daddy "planted a seed" in Mommy. Licensing made my friend remove 2 plastic playhouse structures so that the kids couldn't have any privacy to prevent any future acts.

                  Comment

                  • Crazy8
                    Daycare.com Member
                    • Jun 2011
                    • 2769

                    #24
                    Originally posted by MarinaVanessa
                    I agree. I've never had a complaint either but because of all of the stories that I hear and all of the providers that I do know that have through this you'd better believe that I keep excellent documentation and I ALWAYS notify licensing before I term someone, change my policies, enforce my policies etc.

                    DOing DC is a lot like driving ... you always have to be on the defense. Just because you follow every law and drive the speed limit doesn't guarantee that you'll never get into a car accident KWIM?
                    ITA!! Never had a complaint here but I know all it takes is one unhappy parent. Fortunately the way my contract works no one ever leaves owing me money and I don't take state paid clients. Those 2 things help to keep me on the "defense" but doesn't mean I won't ever get an unhappy parent either. Just have to be as prepared as possible!!!

                    Comment

                    • Meeko
                      Advanced Daycare.com Member
                      • Mar 2011
                      • 4349

                      #25
                      Originally posted by Lucy
                      Never. I've been a licensed Provider for 17 years, and I've never had ONE complaint - whether founded or unfounded. Guess I'm doing something right.
                      It has NOTHING to do with you doing things right.

                      In fact it often the fact that you DO do things right is what will get you an upset parent.

                      One day you WILL get a parent that you will want to term. They will be mad. You may get the money owed you and that will make them madder still.

                      So what will they do? They will call the authorities with a laundry list of lies.

                      It is completely out of your hands. No matter how good a provider you are....you always run the risk of an angry, vindictive parent.

                      Comment

                      • angelicpretty
                        New Daycare.com Member
                        • Dec 2011
                        • 19

                        #26
                        Originally posted by Meeko
                        It has NOTHING to do with you doing things right.

                        In fact it often the fact that you DO do things right is what will get you an upset parent.

                        One day you WILL get a parent that you will want to term. They will be mad. You may get the money owed you and that will make them madder still.

                        So what will they do? They will call the authorities with a laundry list of lies.

                        It is completely out of your hands. No matter how good a provider you are....you always run the risk of an angry, vindictive parent.


                        This is so true. I recently had a situation with one of my assistants being falsely accused by an angry parent. There was an investigation and the accusations were found to be false, but it caused a lot of upset and heartache for everyone involved. DOCUMENT. DOCUMENT. DOCUMENT. I keep a notebook where I document every. single. little. thing: Parent communications, behavior incidents, injuries, you name it.

                        Comment

                        • MyAngels
                          Member
                          • Aug 2010
                          • 4217

                          #27
                          Originally posted by Unregistered
                          Wow that is not kind. like you are better then all of these women. have some compation.
                          I have 2 x employees that were fired doing the same thing to me and it hurts. they sure never coplained when they got a paycheck.. Im fighting the system because any false complaints should not go on my record unless they find an issue. Check with your state legislators. Im non union. im fighting it myself. laws will change and heads will roll. people need to get a life and grow up. This is not high school this is peoples livelihoods..
                          Originally posted by MissAnn
                          I don't think you were trying to make yourself sound better than the rest of us....but it did come across that way. False accusation can happen to any of us.....and most likely will. You do everything right.....and still be accused. The "wrong" often lies with the parents who owe money. Just recently I termed a boy and "forgave" the money owed in fear a false report would be filed. It's not a funny situation.
                          Originally posted by Meeko
                          No...you're just lucky.
                          Originally posted by MarinaVanessa
                          I agree. I've never had a complaint either but because of all of the stories that I hear and all of the providers that I do know that have through this you'd better believe that I keep excellent documentation and I ALWAYS notify licensing before I term someone, change my policies, enforce my policies etc.

                          DOing DC is a lot like driving ... you always have to be on the defense. Just because you follow every law and drive the speed limit doesn't guarantee that you'll never get into a car accident KWIM?
                          Originally posted by Unregistered
                          Not cool.

                          It's great that you haven't had any complaints against you, but the lack of complaints DOES NOT make you better than those of us who have dealt with complaints from disgruntled parents.

                          You have no idea how destructive false complaints can be to a provider's business, not to mention the emotional turmoil that comes along with false complaints. The OP was looking for useful advice or at the very least some words of support from those of us who have been in her position. You provided neither of those things. All you did was make a comment about how you must be doing something right because you've never had any complaints.

                          What was the point of your post?
                          Originally posted by Meeko
                          It has NOTHING to do with you doing things right.

                          In fact it often the fact that you DO do things right is what will get you an upset parent.

                          One day you WILL get a parent that you will want to term. They will be mad. You may get the money owed you and that will make them madder still.

                          So what will they do? They will call the authorities with a laundry list of lies.

                          It is completely out of your hands. No matter how good a provider you are....you always run the risk of an angry, vindictive parent.
                          You guys do realize that the original post by "Lucy" was made over a year ago? I doubt she even realizes she's being rebuked here...

                          Comment

                          • Sunchimes
                            Daycare.com Member
                            • Nov 2011
                            • 1847

                            #28
                            Did everyone fail to see Lucy's smiley face at the end. It's the kind I usually use when I'm being a little sarcastic--as in "I must be doing something right" lighthearted smiley face that means I know it isn't that but I'm being a little sarcastic and frivolous--an eye roll would have worked too.

                            It didn't sound like bragging or "better than you" to me.

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