Well I have had the last straw...I am letting this one family go...I have vented here about them before, the 12 year old girl has BiPolar and she has an 8 year old brother. They have had severe behavior issues here at my daycare over the summer.
My little 3 year old girl was so sick today with a fever, stiff neck, upset stomach, even medicine was not bringing her fever down...when they all got home from school I asked them all to be quiet so she could rest. It got a little loud so I reminded the kids OVER and OVER. The 12 year old girl got really loud with my own daughter so I yelled at them both to sit down...while I was putting my 3 year old in my room to rest away from the noise, I hear the 12 year old crying (and she does this frequently because of her BiPolar..she cries LOUD!)...I asked them to explain what happenend...her and her brother were messing around and she got hurt. I asked her if she was sitting and she said no. I told her to sit and she got up. (just a little history, this girl NEVER sits, she paces the house and is constantly following me or the other kids...it's very destracting). Her fault, she should have listened to me. So her and her brother were in a little squabble AGAIN despite me telling them to be quiet so my sick girl could rest.
I text the mom and asked her what time the kids would be picked up..she told me and asked why, is something wrong? So I told her how my little girl was very sick and her kids were not listening and starting an argument (which happened ALL the time over the summer)....and she said to me..."well that's daycare, you can't expect them to be good all the time, every day". OMG, I knew that was the end..my little girl is sick, I am a very polite patient person and have been through a TON of stress with her kids due to their behavior and she had NO consideration that my girl was sick and needed to rest. I am so done!!
So any advise on a professional way to word it that they need to find other daycare?
My little 3 year old girl was so sick today with a fever, stiff neck, upset stomach, even medicine was not bringing her fever down...when they all got home from school I asked them all to be quiet so she could rest. It got a little loud so I reminded the kids OVER and OVER. The 12 year old girl got really loud with my own daughter so I yelled at them both to sit down...while I was putting my 3 year old in my room to rest away from the noise, I hear the 12 year old crying (and she does this frequently because of her BiPolar..she cries LOUD!)...I asked them to explain what happenend...her and her brother were messing around and she got hurt. I asked her if she was sitting and she said no. I told her to sit and she got up. (just a little history, this girl NEVER sits, she paces the house and is constantly following me or the other kids...it's very destracting). Her fault, she should have listened to me. So her and her brother were in a little squabble AGAIN despite me telling them to be quiet so my sick girl could rest.
I text the mom and asked her what time the kids would be picked up..she told me and asked why, is something wrong? So I told her how my little girl was very sick and her kids were not listening and starting an argument (which happened ALL the time over the summer)....and she said to me..."well that's daycare, you can't expect them to be good all the time, every day". OMG, I knew that was the end..my little girl is sick, I am a very polite patient person and have been through a TON of stress with her kids due to their behavior and she had NO consideration that my girl was sick and needed to rest. I am so done!!
So any advise on a professional way to word it that they need to find other daycare?
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