Late Payment Excuse...

[Scout]

A few minths ago I had a Dad pay me through Zelle and it took HOURS to go through. So many that, in fact, he sent it through again and I got 2 payments. I sent the extra one back through to him. It could have honestly been a hiccup or it could have been an excuse.

[Blackcat31]

A few minths ago I had a Dad pay me through Zelle and it took HOURS to go through. So many that, in fact, he sent it through again and I got 2 payments. I sent the extra one back through to him. It could have honestly been a hiccup or it could have been an excuse.

This easily addressed by having parent send picture (screen shot) proof of activity.

Even if payment doesn’t go through their activity log still records when they “sent” it.

[Scout]

This easily addressed by having parent send picture (screen shot) proof of activity.

Even if payment doesn’t go through their activity log still records when they “sent” it.

He did. Neither of us knew what was the issue. Zelle had issues for him up to that point. I think we both thought it legit didnt go through. I cant remember if he had a confirmation or just that it showed he sent it. Technology

[Jupadia]

I had a mom back in June go on vacation to Cuba with her boyfriend and the sent kid to grandpas for the week and not at daycare. First she asked a few weeks before if payment was due if she went on a holiday, I told her as per contract that it was. She the goes on vaction on the Saturday, I forgot to make sure I received payment night before sobi check on Saturday morning. I see a email bank payment sent then, directly canceled right after. I text her and let her know, she responds she cant get to a computer till Monday sorry for the glitch. I say ok and give her the benefit of the doubt and tell her she has till Monday. Come Monday no payment is sent, come Wednesday I hear back and then their plane been delayed till Friday. Still no payment. Finaly Saturday rolls around and mom texts me. 'Sorry for last week with our delay in Cuba we can't afford to pay you for last week, I've sent payment for next week'. After depositing the money for the next week. I responded back with, not a problem as per contract your child was unrolled in my daycare. Your deposit was put towards last week. The money you sent today will cover your last week of care. Please keep in mind you owe late fees and your child may jot attend next week unless those are paid.

She ended up paying late fees, paid new deposit and re enrolled. I only took her back cause she was leaving at end of summer. Kids are hard to find in my area above 2 so I would not of filled I right away.

[e.j.]

I had a mom back in June go on vacation to Cuba with her boyfriend and the sent kid to grandpas for the week and not at daycare. First she asked a few weeks before if payment was due if she went on a holiday, I told her as per contract that it was. She the goes on vaction on the Saturday, I forgot to make sure I received payment night before sobi check on Saturday morning. I see a email bank payment sent then, directly canceled right after. I text her and let her know, she responds she cant get to a computer till Monday sorry for the glitch. I say ok and give her the benefit of the doubt and tell her she has till Monday. Come Monday no payment is sent, come Wednesday I hear back and then their plane been delayed till Friday. Still no payment. Finaly Saturday rolls around and mom texts me. 'Sorry for last week with our delay in Cuba we can't afford to pay you for last week, I've sent payment for next week'. After depositing the money for the next week. I responded back with, not a problem as per contract your child was unrolled in my daycare. Your deposit was put towards last week. The money you sent today will cover your last week of care. Please keep in mind you owe late fees and your child may jot attend next week unless those are paid.

She ended up paying late fees, paid new deposit and re enrolled. I only took her back cause she was leaving at end of summer. Kids are hard to find in my area above 2 so I would not of filled I right away.

Love it! Did she really expect you to just forget about the payment she owed you? I'm constantly amazed to hear about the things some parents try to pull on providers.

[Jupadia]

Love it! Did she really expect you to just forget about the payment she owed you? I'm constantly amazed to hear about the things some parents try to pull on providers.

Yep, cause their vacation cost them more money according to her then expected. I truly doupt they were delayed 3 days. I'm sure they had booked a vaction for a week, but were trying to get out of paing

[Ariana]

I do a two week deposit before kid starts care. The deposit is payment for the last two weeks of care so people do not skip out on giving me the two week notice. Two late payments is cause for termination in my contract so essentially I have the payment upfront for the kids care if at any time I have to term.

[Ariana]

Yep, cause their vacation cost them more money according to her then expected. I truly doupt they were delayed 3 days. I'm sure they had booked a vaction for a week, but were trying to get out of paing

Ridiculous!!

[Ac114]

I do a two week deposit before kid starts care. The deposit is payment for the last two weeks of care so people do not skip out on giving me the two week notice. Two late payments is cause for termination in my contract so essentially I have the payment upfront for the kids care if at any time I have to term.

I’m thinking of implanting the same policy except our area has so many providers and most of them don’t even have contracts. This last week was the 2nd person to leave without a notice and also not pay the last 2 weeks of care per their contract. It makes me so disheartened to continue even doing business anymore.

[Ariana]

I’m thinking of implanting the same policy except our area has so many providers and most of them don’t even have contracts. This last week was the 2nd person to leave without a notice and also not pay the last 2 weeks of care per their contract. It makes me so disheartened to continue even doing business anymore.

Don’t base your business on what others do! My parents actually like my 12 page contract and like that I am more professional. I also charge about $10 more than everyone else and I am full. You will attract a certain type of clientele if you have more rules in my opinion and people who don’t like you are ones wanting to take advantage anyway!