Auto-Invoicing Down? Kidkare

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  • Cat Herder
    Advanced Daycare.com Member
    • Dec 2010
    • 13744

    Auto-Invoicing Down? Kidkare

    Did auto invoicing work for you today?
    - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.
  • Cat Herder
    Advanced Daycare.com Member
    • Dec 2010
    • 13744

    #2
    So I take it that not many people use Auto-Invoicing. Got it.

    Thanks
    - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

    Comment

    • Blackcat31
      • Oct 2010
      • 36124

      #3
      Originally posted by Cat Herder
      Did auto invoicing work for you today?
      I use the accounting portion for keeping track of payments but I don't use the auto invoicing part.

      I'm leary of using it as I've not really heard many good things about it. So far for me auto bank transfers and Zelle are working great.

      Sorry I am no help.

      Comment

      • Cat Herder
        Advanced Daycare.com Member
        • Dec 2010
        • 13744

        #4
        No worries. It is resolved. It is frustrating when it does not bill/send because there is no way to manually send them after the fact, that I have found. No bills were sent so my morning was spent answering parent emails worried about late fees.

        I like auto-invoicing in that all payments are on one W-10 at the end of the year and the money goes directly into my account. It was very glitchy at first, but had improved greatly in reliability. I am not sure what happened this morning, but I am paid, now.

        I wanted to check here in case it was system-wide before submitting a ticket that I'd have to respond to and monitor all day. If it happened to more than just my account, I'd be less concerned.
        - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

        Comment

        • hwichlaz
          Daycare.com Member
          • May 2013
          • 2064

          #5
          Mine all sent but they are set to send on Saturday for Monday. I'm not sure if anything was going on this morning.

          Comment

          • Cat Herder
            Advanced Daycare.com Member
            • Dec 2010
            • 13744

            #6
            Originally posted by hwichlaz
            Mine all sent but they are set to send on Saturday for Monday. I'm not sure if anything was going on this morning.
            I may have to do that. It seems to happen often on Mondays. This is the 4th or 5th time I have had to send a ticket for the same thing. Does it solve the Monday holidays issue, too? Or is payment still delayed when they pay on Monday?
            - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

            Comment

            • hwichlaz
              Daycare.com Member
              • May 2013
              • 2064

              #7
              Originally posted by Cat Herder
              I may have to do that. It seems to happen often on Mondays. This is the 4th or 5th time I have had to send a ticket for the same thing. Does it solve the Monday holidays issue, too? Or is payment still delayed when they pay on Monday?
              So far so good. BUT, most of my parents switched over to paper check when kidkare changed payment systems. I guess it got more expensive? I haven't noticed a difference in those that do still use it.

              Comment

              • Cat Herder
                Advanced Daycare.com Member
                • Dec 2010
                • 13744

                #8
                Originally posted by hwichlaz
                So far so good. BUT, most of my parents switched over to paper check when kidkare changed payment systems. I guess it got more expensive? I haven't noticed a difference in those that do still use it.
                I think it did go up in price. I pay the fee, so everyone stayed with it. I don't accept checks because our local banks like to reorder transactions for up to seven days. Thanks for the info!
                - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                Comment

                • Mom2Two
                  Daycare.com Member
                  • Jan 2015
                  • 1855

                  #9
                  I only use free Kidkare. I don't like subscriptions.

                  Comment

                  • Cat Herder
                    Advanced Daycare.com Member
                    • Dec 2010
                    • 13744

                    #10
                    Originally posted by Mom2Two
                    I only use free Kidkare. I don't like subscriptions.
                    I am not on the food program and love it for accounting purposes. It makes taxes quick work for my accountant for $8 a month. I have not found anything that beats that.
                    - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                    Comment

                    • Michael
                      Founder & Owner-Daycare.com
                      • Aug 2007
                      • 7950

                      #11
                      Minute Menu (they own Kidkare) are going to be advertising with us. I am going to see if they can have a member account or category here so they can help out with these questions.

                      Comment

                      • Cat Herder
                        Advanced Daycare.com Member
                        • Dec 2010
                        • 13744

                        #12
                        Originally posted by Michael
                        Minute Menu (they own Kidkare) are going to be advertising with us. I am going to see if they can have a member account or category here so they can help out with these questions.
                        I would love that.

                        I miss the old Minute Menu program so bad. Kidkare is catching up in reliability but does not have the cute reports or certificates that the parents loved.
                        - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                        Comment

                        • Cat Herder
                          Advanced Daycare.com Member
                          • Dec 2010
                          • 13744

                          #13
                          Kidkare auto invoicing failed for me again today. This makes more than 5 times since the switch. Still waiting on a response on ticket.

                          I guess it is time for me to start looking again for a program. This is frustrating.

                          My clients want autopay. I can't do that without auto-invoicing, to my knowledge.
                          - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                          Comment

                          • Michael
                            Founder & Owner-Daycare.com
                            • Aug 2007
                            • 7950

                            #14
                            Originally posted by Cat Herder
                            Kidkare auto invoicing failed for me again today. This makes more than 5 times since the switch. Still waiting on a response on ticket.

                            I guess it is time for me to start looking again for a program. This is frustrating.

                            My clients want autopay. I can't do that without auto-invoicing, to my knowledge.
                            Have you considered https://wow.himama.com/daycare_com/

                            Comment

                            • Cat Herder
                              Advanced Daycare.com Member
                              • Dec 2010
                              • 13744

                              #15
                              Originally posted by Michael
                              No. But I will check it out this morning. Thanks!!
                              - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                              Comment

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