I make my tuition policy very clear at the first interview.
New family, part time. Interviewed and enrolled the end of July for a start day of this week (I was fine with this.)
Sent an email the end of July with what was needed to complete enrollment, what to expect come July and included a reminder that saying tuition will be due on Thursday 9/20.
Sent parents an email last week reminding them of what is needed on their child's first day, what to expect, included a reminder of when first week's tuition was due. Mom responded to the email....and never paid tuition.
I'm kinda done at this point. I sent an additional reminder this morning. This family is part time and shares a spot with another child who wants to go full time but can't unless I term the family in question here.
Ugh. Pay your bills people. I make it very clear that I don't send out reminders each week, invoices, etc (unless tuition is adjusted due to a closure, etc - then I send each family an email with their adjusted tuition amount.
They haven't even started yet and I am kinda over them.
New family, part time. Interviewed and enrolled the end of July for a start day of this week (I was fine with this.)
Sent an email the end of July with what was needed to complete enrollment, what to expect come July and included a reminder that saying tuition will be due on Thursday 9/20.
Sent parents an email last week reminding them of what is needed on their child's first day, what to expect, included a reminder of when first week's tuition was due. Mom responded to the email....and never paid tuition.
I'm kinda done at this point. I sent an additional reminder this morning. This family is part time and shares a spot with another child who wants to go full time but can't unless I term the family in question here.
Ugh. Pay your bills people. I make it very clear that I don't send out reminders each week, invoices, etc (unless tuition is adjusted due to a closure, etc - then I send each family an email with their adjusted tuition amount.
They haven't even started yet and I am kinda over them.

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