Before the Walkthrough

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  • Pandaluver21
    Lover of all things B&W
    • Sep 2016
    • 330

    Before the Walkthrough

    I have parents fill out an application before setting up a walkthrough. This gives me an idea of what days and hours they will need, as well as the kids birthday (so I have exact age) and any other special information about them.

    However, I think it's freaking parents out that I'm calling it an application. Does anyone have a 'before walkthrough questionnaire' that they send to families?
  • CityGarden
    Daycare.com Member
    • Mar 2016
    • 1667

    #2
    I have a pre-enrollment form that is required prior to scheduling a tour.

    I have ask basics: Name (parent & child), address, phone, email, age of child, schedule request, desired start date, blank space for any comments. (This is off the top of my head, so I may be leaving something out.)

    I have not had any push back on it but occasionally a parent will just email me saying they want a tour.... I think send them a link to the pre-enrollment form. I have considered switching the name to Tour Request Form..... but for now this has been working.

    Comment

    • Josiegirl
      Daycare.com Member
      • Jun 2013
      • 10834

      #3
      Do they contact you through email or by phone mostly? All I do is ask via phone/email? I ask the standard questions too, age/gender, allergies, their hours needed, child's previous care history, and what PP mentioned. I also email them a copy of my policies and welcome letter so they have enough info to decide whether they need to keep looking. I tell them to read through my policies and if they have any questions, just to call or email back.

      Comment

      • Baby Beluga
        Daycare.com Member
        • Aug 2014
        • 3891

        #4
        I have "pre-interview questions" so I can "tailor their tour here."

        Age of child (if it hasn't already come up)

        Desired schedule (full time part/part time) and desired drop off/pick up times

        Has child attended a child care program before? If so, why are they seeking new care?

        What is parent is looking for in a provider and program?

        What social, emotional and educational goals does parent want child to work on while in care?

        Does child have any allergies (food or otherwise) I should know about?

        Does child have any health concerns I should know about?

        Child's potty training status

        Does parent have back up care in the event of an emergency?

        I also ask parents to tell me about their child - any likes, dislikes, fears, etc. (I use this information to make sure something the child likes is out. Child likes dinosaurs? I have dinosaur books and figures out for them to explore)

        I have debated adding in asking if there are any custody arrangements I need to know about, but I am on the fence about asking that before meeting.

        Comment

        • Blackcat31
          • Oct 2010
          • 36124

          #5
          Originally posted by Baby Beluga

          I have debated adding in asking if there are any custody arrangements I need to know about, but I am on the fence about asking that before meeting.
          I ask about this but say it like this:

          "Are there any other family members or extended family members that spend specified time with DCK or have legal authority to speak/ack on child's behalf?"

          I ask because it is relevant information to have and something I want to know ahead of time.

          Comment

          • Baby Beluga
            Daycare.com Member
            • Aug 2014
            • 3891

            #6
            Originally posted by Blackcat31
            I ask about this but say it like this:

            "Are there any other family members or extended family members that spend specified time with DCK or have legal authority to speak/ack on child's behalf?"

            I ask because it is relevant information to have and something I want to know ahead of time.
            That's a perfect way of wording it, thank you! May I use it?

            I struggled to find a kind way to ask. It's often a touchy subject for many families (especially if the split/divorce is new) but is still information we need to know as providers.

            Comment

            • Blackcat31
              • Oct 2010
              • 36124

              #7
              Originally posted by Baby Beluga
              That's a perfect way of wording it, thank you! May I use it?

              I struggled to find a kind way to ask. It's often a touchy subject for many families (especially if the split/divorce is new) but is still information we need to know as providers.
              You sure can!

              Comment

              • Pandaluver21
                Lover of all things B&W
                • Sep 2016
                • 330

                #8
                Originally posted by Baby Beluga

                I have debated adding in asking if there are any custody arrangements I need to know about, but I am on the fence about asking that before meeting.
                My current application just says:
                Child Lives with: (they check mom, dad, or write in other)
                Has custody: (same as above)

                Comment

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