Not Sure How To Deal With This Situation

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  • racemom
    Daycare.com Member
    • Apr 2013
    • 701

    #16
    I wouldn't say anything. As far as they have told you they gave notice on 4 year old, you replaced and nothing has changed. Now if they come back and want the spot, then you can tell them oh sorry I already filled it, if another spot becomes available I will let you know. Don't let their change of plans affect you.

    Comment

    • Rockgirl
      Daycare.com Member
      • May 2013
      • 2204

      #17
      Originally posted by racemom
      I wouldn't say anything. As far as they have told you they gave notice on 4 year old, you replaced and nothing has changed. Now if they come back and want the spot, then you can tell them oh sorry I already filled it, if another spot becomes available I will let you know. Don't let their change of plans affect you.
      My thoughts exactly.

      Comment

      • mommyneedsadayoff
        Daycare.com Member
        • Jan 2015
        • 1754

        #18
        Originally posted by Blackcat31
        Personally, if my child care provider mentioned she discussed my child with someone else, I'd be ticked.

        If OP is the type that needs to know, then I'd make sure to bring the subject up without mentioning who and where you got the info from.

        This is an area where I think there is a fine line between professionalism and protecting oneself in regards to business. Tread carefully; only you know your family(s) well enough to know what may or may not happen should you bring up the subject with them.
        I don't think she has to mention where she found info that concerns her and I also do not discuss clients with other people. Sounds like OP was given info that has her worried, so again I would just clarify. "Hey dcm, I have been organizing my yearly planner and just wanted to make sure of your plans for fall as I have a new child I am planning to enroll. I have XX date planned for her last day..." and then I'm sure mom will either say perfect or go a little bonkers because she planned to have you at her beck and call...i mean how dare you replace her! (i kid) I wouldn't want to lose sleep or waste another minute on it and it seems like you REALLY feel this mom has other plans than you do, so just have a convo! What the other people said never has to be mentioned...its just a convo about your future with a family that holds 3 spots in tour daycare. :hug:

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        • mommyneedsadayoff
          Daycare.com Member
          • Jan 2015
          • 1754

          #19
          Originally posted by Unregistered
          I did not discuss anything. I was told by a teacher from the pre school that I know and ran into at a store this past Saturday that dcg already is attending at 3 days a week, that her parents want to make transportation arrangements with her to get her to and from my house next fall. Does this clarify any better. Now am I suppose to pretend I did not hear anything and assume as I mentioned in my original post, how dcm told me 6 weeks ago dcg is going to an ALL day different school in the fall. I have a new kid coming. Just wanted to know if I say something or not.
          It doesn't sound like the first conversation was clear. Did she say dcg is going to start going all day to her preschool, so I will no longer need care for Her? Or did she just tell you she is going all day, like a heads up, as in, she only needs care before and after preschool (our only full day preschool closes by 330). Since she still has one kid fulltime with you, plus a SA, it would kind of make sense for her to keep the girl with you, especially if its not an actual full day preschool (8-5, more like daycare than preschool imo). It kind of sounds like she never officially gave notice. Is that the case?:confused:

          It's also entirely possible her original plans changed and she has been meaning to speak with you, but if she is truly figuring out transport, then I doubt the preschool operates a full work day. Why would she need transport if it did? And if it doesnt, I doubt she wants to find another daycare when she still has two kids enrolled with you, kwim?

          Comment

          • lblanke
            Daycare.com Member
            • Aug 2014
            • 209

            #20
            Did you get confirmation in writing that they were leaving care? If so, do nothing. If not, does your policy require written notice to withdraw? If so, ask for written confirmation and fill the spot.

            Are you prepared to saw no to new dcg? If not, do nothing. If they later decide you need care, you can say the spot is filled but that siblings of current children go to the top of the waiting list, so if something comes up, you will be the first I offer the new spot to.

            Comment

            • Play Care
              Daycare.com Member
              • Dec 2012
              • 6642

              #21
              Originally posted by mommyneedsadayoff
              It doesn't sound like the first conversation was clear. Did she say dcg is going to start going all day to her preschool, so I will no longer need care for Her? Or did she just tell you she is going all day, like a heads up, as in, she only needs care before and after preschool (our only full day preschool closes by 330). Since she still has one kid fulltime with you, plus a SA, it would kind of make sense for her to keep the girl with you, especially if its not an actual full day preschool (8-5, more like daycare than preschool imo). It kind of sounds like she never officially gave notice. Is that the case?:confused:

              It's also entirely possible her original plans changed and she has been meaning to speak with you, but if she is truly figuring out transport, then I doubt the preschool operates a full work day. Why would she need transport if it did? And if it doesnt, I doubt she wants to find another daycare when she still has two kids enrolled with you, kwim?
              I'm wondering if this is the real issue as well. :confused:
              When a parent tells me their future plans, I always follow up with an email reiterating what they told me and what it may mean for them per my contract/hand book. This gives them the opportunity to clarify (in writing) their plans. Just an idea for the future.

              Comment

              • amberrose3dg
                Daycare.com Member
                • Feb 2017
                • 1343

                #22
                Originally posted by lblanke
                Did you get confirmation in writing that they were leaving care? If so, do nothing. If not, does your policy require written notice to withdraw? If so, ask for written confirmation and fill the spot.

                Are you prepared to saw no to new dcg? If not, do nothing. If they later decide you need care, you can say the spot is filled but that siblings of current children go to the top of the waiting list, so if something comes up, you will be the first I offer the new spot to.
                If they did tell you they were leaving don't worry about it. I would fill the spot and simply tell them sorry. It is hard enough to do this job without people not knowing how to adult. If they are expected to keep their spot AFTER telling you they were leaving then they should notify you that their plans have changed immediately. I would plan to possibly lose the younger child too if that is what happens.

                Comment

                • Unregistered

                  #23
                  Originally posted by amberrose3dg
                  If they did tell you they were leaving don't worry about it. I would fill the spot and simply tell them sorry. It is hard enough to do this job without people not knowing how to adult. If they are expected to keep their spot AFTER telling you they were leaving then they should notify you that their plans have changed immediately. I would plan to possibly lose the younger child too if that is what happens.
                  I totally agree with you. They should have told me immediately. I do not care if I lose the other kids so much because I have other options. I will miss them but I always do, no matter the child. I almost never miss the parents.

                  Comment

                  • amberrose3dg
                    Daycare.com Member
                    • Feb 2017
                    • 1343

                    #24
                    Originally posted by Unregistered
                    I totally agree with you. They should have told me immediately. I do not care if I lose the other kids so much because I have other options. I will miss them but I always do, no matter the child. I almost never miss the parents.
                    Isn't that the truth. I cannot wait for summer so I do not have to see several of my pain in the butt parents.

                    Comment

                    • lovemykidstoo
                      Daycare.com Member
                      • Aug 2012
                      • 4740

                      #25
                      Originally posted by Unregistered
                      I totally agree with you. They should have told me immediately. I do not care if I lose the other kids so much because I have other options. I will miss them but I always do, no matter the child. I almost never miss the parents.
                      Do you really know the truth of the situation though? You're going off 2nd hand information.

                      Comment

                      • Unregistered

                        #26
                        Originally posted by lovemykidstoo
                        Do you really know the truth of the situation though? You're going off 2nd hand information.
                        Yes, I know the truth. Sorry this all seems unclear. 6 weeks ago roughly, dcm tells me dcg (4) will be going to an all day preschool. Mom then told me she would be taking her in at 7:50 before work, then picking her up after on her way home from work. Fast forward to this past Saturday. I run into teacher at dcg current 3 day 3 hour per week pre k. She says dcg approached her asking for transport help in the fall because they want dcg to go there 5 days 3 hours. So this is all factual. My deal is I already replaced this kid because I was told she was going to an all day thing. I have no space for her now. The mom never told ne they were changing the plan.

                        Comment

                        • TheMisplacedMidwestMom
                          Daycare.com Member
                          • Sep 2016
                          • 728

                          #27
                          Originally posted by Unregistered
                          Yes, I know the truth. Sorry this all seems unclear. 6 weeks ago roughly, dcm tells me dcg (4) will be going to an all day preschool. Mom then told me she would be taking her in at 7:50 before work, then picking her up after on her way home from work. Fast forward to this past Saturday. I run into teacher at dcg current 3 day 3 hour per week pre k. She says dcg approached her asking for transport help in the fall because they want dcg to go there 5 days 3 hours. So this is all factual. My deal is I already replaced this kid because I was told she was going to an all day thing. I have no space for her now. The mom never told ne they were changing the plan.
                          Bring it up to mom: "I have a new kid starting this fall and want to double check dates with you. Sally's last day is August 3rd, correct?"

                          Mom will either confirm the date or go "Oh gosh, no! We've changed our plans."

                          You need to decide ahead of time that, if this happens, you will either tell new kid they can't come or tell Sally's mom the spot is filled per the previous convo. Basically you just need to pick which option you can live with. Then get all schedule changes in writing from here on out.

                          Comment

                          • MomBoss
                            Daycare.com Member
                            • Sep 2017
                            • 788

                            #28
                            Originally posted by Unregistered
                            Yes, I know the truth. Sorry this all seems unclear. 6 weeks ago roughly, dcm tells me dcg (4) will be going to an all day preschool. Mom then told me she would be taking her in at 7:50 before work, then picking her up after on her way home from work. Fast forward to this past Saturday. I run into teacher at dcg current 3 day 3 hour per week pre k. She says dcg approached her asking for transport help in the fall because they want dcg to go there 5 days 3 hours. So this is all factual. My deal is I already replaced this kid because I was told she was going to an all day thing. I have no space for her now. The mom never told ne they were changing the plan.
                            But did she say they were looking for transport back to your daycare specifically?
                            I think what everyone is trying to say is that you dont know what this families plans are because THAT FAMILY did not tell you directly. All you know is that they are leaving for full day preschool. Thats it. Unless the family tells you themselves, everything is hearsay. The teacher even could have misunderstood the family.
                            Either double check the childs last day, like previous poster stated. Let them know you have a new family starting so you need to know their childs last day of care. The family will either say they changed their mind and want their child to stay with you the remaining hours of the day or they will confirm a last day. If they say they changed their mind, tell them that because it wasnt discussed with you sooner, you made other arrangements. Once they said their child was going to be gone full day, you started looking for a new child and their spot was no longer avilable to them.
                            This is also why a 2 week written notice is nessecary. I dont start looking to fill spots until ive recieved notice in writing with a specific last day. It makes it more legally binding..
                            In the future when someone tells you they are leaving...have them fill out a paper/form right away that states thisbis their notice and when the last day is.

                            Comment

                            • lovemykidstoo
                              Daycare.com Member
                              • Aug 2012
                              • 4740

                              #29
                              Originally posted by MomBoss
                              But did she say they were looking for transport back to your daycare specifically?
                              I think what everyone is trying to say is that you dont know what this families plans are because THAT FAMILY did not tell you directly. All you know is that they are leaving for full day preschool. Thats it. Unless the family tells you themselves, everything is hearsay. The teacher even could have misunderstood the family.
                              Either double check the childs last day, like previous poster stated. Let them know you have a new family starting so you need to know their childs last day of care. The family will either say they changed their mind and want their child to stay with you the remaining hours of the day or they will confirm a last day. If they say they changed their mind, tell them that because it wasnt discussed with you sooner, you made other arrangements. Once they said their child was going to be gone full day, you started looking for a new child and their spot was no longer avilable to them.
                              This is also why a 2 week written notice is nessecary. I dont start looking to fill spots until ive recieved notice in writing with a specific last day. It makes it more legally binding..
                              In the future when someone tells you they are leaving...have them fill out a paper/form right away that states thisbis their notice and when the last day is.

                              This.

                              It really is what you want to happen because if you want to keep this family, then ask her again what her plan is. That way if she intends to keep her child with you after school and that's what you want, then fine, you have to term the new child.

                              Or.

                              If you don't want to keep her child that you say she said wasn't coming anymore, then you will probably lose her other children.

                              What scenario do you want? I would just simply verify or draw up a document and say hey susie, I forgot to have you sign this saying when dcg last day would be.

                              Comment

                              • lblanke
                                Daycare.com Member
                                • Aug 2014
                                • 209

                                #30
                                Or do nothing now. If another space opens up, confirm with mom of preschooler before filling it.

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