I have a childs last day on a tuesday in june. They gave a 2 week deposit that applies to the last 2 weeks of care. Since they want their last day to be a tuesday, how does that work? My rule was you pay regardless if your child is here, so even though the child wont be here wed thur and fri, technically they would still owe for the whole week. Right? So if their last day is May 8, the last 2 weeks applies to the week of april 30-may 4 & may7-11, and they are just forfeiting the last 3 days?
2 Week Notice, Do You Prorate?
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I have a childs last day on a tuesday in june. They gave a 2 week deposit that applies to the last 2 weeks of care. Since they want their last day to be a tuesday, how does that work? My rule was you pay regardless if your child is here, so even though the child wont be here wed thur and fri, technically they would still owe for the whole week. Right? So if their last day is May 8, the last 2 weeks applies to the week of april 30-may 4 & may7-11, and they are just forfeiting the last 3 days?- Flag
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I have a childs last day on a tuesday in june. They gave a 2 week deposit that applies to the last 2 weeks of care. Since they want their last day to be a tuesday, how does that work? My rule was you pay regardless if your child is here, so even though the child wont be here wed thur and fri, technically they would still owe for the whole week. Right? So if their last day is May 8, the last 2 weeks applies to the week of april 30-may 4 & may7-11, and they are just forfeiting the last 3 days?- Flag
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I agree with PP above. In your instance now, I'd probably prorate. But going forward, add in your handbook that terminations can only be given on Fridays, cannot include your vacation week and cannot be given during your vacation week. This gives me a block of time that parents can't terminate within. If they want to, they'll just be giving more notice.- Flag
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My rates are weekly. I don’t break them down so if someone needed care M and T only they’d still pay a weekly rate.
I also accept written notices of withdrawal on Friday’s only. Regardless of how far in advance they give notice.
Keeps my accounting simplified and eliminates even having to discuss pro-rating, partial payments/attendance and refunding.- Flag
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The "notice" said that since I was new to this business my policies would be continuously updated/tweaked and amended as I progressed through the process of being a business owner.
I did guarantee that all changes, tweaks and amendments would come with a two week notice of change but that ALL clients should expect a few changes, tweaks and amendments and that it's not cause for panic.
Then every time I had a change in policies I just provided a one sheet notice of the added or changed policy. Had parents sign and date the change and tucked it in my handbook. When I updated/re-wrote at the beginning of the year the added or changed policy was then written in at that time.
So NOTHING wrong with changing policies as you go... you are newer to this business so I think it's fairly common to tweak things as you and your business grows.- Flag
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