Hello. Yesterday I did an immediate termination due to disrespect of the father. He hung up on me so I terminated care at pick up.
Here is the back story. This is a family of 3 children, state pay and the father isn’t listed on the contract (he did not sign the contract for enrollment, only mom did). Mom has told me several stories about him being abusive to her ( slashing her tires, chasing them around with a knife, threatening to kill them, and so on). They have a few domestic violence cases against each other. Mom has also said that he flips out when he has to watch the kids and usually is high or drunk. I have not reported anything because there is no physical proof of the children being hurt. Yesterday I went to the school to pick up the 5 year old for after care and waited and waited for the child to come out. When the child didn’t come out I went into the school asking about the location of the child. No one knew so I requested to speak with the teacher to find out where the child was. The teacher was contacted and said the child went home on the bus. I let the school know that the child wasn’t supposed to and was supposed to be a van rider and that they need to contact mom. I do not go around the community picking up or looking for children who are not at the location they’re supposed to be at for pick up. That’s not a part of what I offer in my program. It makes things complicated and I have other dck’s and other schools that I occasionally pick up at. Mom knows this as this has happened before. Before I left the school I contacted mom to inform her that the child was not at the school and had gotten on the bus. Mom was stressing saying that it would take her some time to get there and he would be alone at the house until someone got there. I told her I was going back to the Daycare and it was her responsibility to handle that situation from that point, as I let them know upon enrollment I don’t do that. She also knew there was a bus heading to my house for another dck that I needed to get ( her other child). While I’m talking to mom dad is in the background saying ask her to go by our house and get him at the bus stop. She doesn’t say anything about it but he’s repeatedly saying it in the background. We get off the phone and then the dad calls. He asks if I left the school and I say yes I’m waiting for the bus (siblings bus)to get here (special needs bus pulls up at my door for drop off and pick up). Dad say well that child will be ok on the porch for a few minutes, but the kindergarten dck needs to be picked up so would I go get dck. I immediately reply that’s illegal and no I’m not doing that. Dad says my kids about to be out there alone and I’m asking for it as a personal favor for me. I reply I don’t do personal favors, I have other things to do and dad hangs up. I call the mom and they answer the phone, but say nothing. This is extremely disrespectful that they’re upset with me because they didn’t inform the right people at the school that he would be there for after care. They switch it all the time because they don’t want to pay the rate so other people will pick up and drop off to me. I immediately began preparing for termination at pick up because dad has a violent history with mom and was disrespectful to me, so I’m not sure what his next actions would be. About an hour and a half later dad shows up at the Daycare to get the 2 Daycare kids that I have. I ask if mom is with him and he says yes she didn’t want to come in. I then say well I need to speak with her I need her to come in. This is because my contract is with her not him so I need to term with her. He has his phone in his hand and replies to me she said she’s not coming in, you can call her though. I say okay no problem. He sends the kids to the car and stays inside and closes the door behind him (he’s still in the Daycare). He then says umm what are we gonna do about this bread, I say what are you talking about and he starts demanding that I give him money back because they had to go get dck and I didn’t pick dck up from school. I say dck wasn’t at school and I don’t owe you anything. He says owe your gonna give me back my money I paid, I need to get that bread back. I explain my contract is not with him, I requested her to come in and she didn’t want to, we have nothing to talk about and then said your children are outside so you no longer have a right to be in here so get out, she’s welcome to come talk to me. He stands in the doorway and tells her to come in and again I tell him to get out, he goes out mumbling stuff and I close and lock the door. She knocks and I let her in. I explain that I’m terminating care immediately because he was disrespectful and I don’t provide care to families that behave that way, I don’t want that in my Program. I hand her the notice to sign and she says I’m not signing nothing. So I say that’s fine and hand her the youngest dck items in a bag and a copy of the letter and open the door and she walks out. I contact the voucher program to let them know I Immediately termed the family. Mom did not say anything to me when i was speaking to her at the Daycare other than she wasn’t signing nothing, but text after she left that I didn’t have the kids till 7 so basically I owe her money back and then asking about getting the deposit that she never paid in full. The state paid a portion of her deposit and it’s in my policies that it’s non refundable. I am however worried that the dad may try and retaliate based on his last behavior with her around Xmas eve. She went Xmas shopping for the kids and he didn’t want to watch them and didn’t want her to buy them anything so when she returned home he chased her around with a knife and slashed her tires. At this point what should I do and what should I expect.
Here is the back story. This is a family of 3 children, state pay and the father isn’t listed on the contract (he did not sign the contract for enrollment, only mom did). Mom has told me several stories about him being abusive to her ( slashing her tires, chasing them around with a knife, threatening to kill them, and so on). They have a few domestic violence cases against each other. Mom has also said that he flips out when he has to watch the kids and usually is high or drunk. I have not reported anything because there is no physical proof of the children being hurt. Yesterday I went to the school to pick up the 5 year old for after care and waited and waited for the child to come out. When the child didn’t come out I went into the school asking about the location of the child. No one knew so I requested to speak with the teacher to find out where the child was. The teacher was contacted and said the child went home on the bus. I let the school know that the child wasn’t supposed to and was supposed to be a van rider and that they need to contact mom. I do not go around the community picking up or looking for children who are not at the location they’re supposed to be at for pick up. That’s not a part of what I offer in my program. It makes things complicated and I have other dck’s and other schools that I occasionally pick up at. Mom knows this as this has happened before. Before I left the school I contacted mom to inform her that the child was not at the school and had gotten on the bus. Mom was stressing saying that it would take her some time to get there and he would be alone at the house until someone got there. I told her I was going back to the Daycare and it was her responsibility to handle that situation from that point, as I let them know upon enrollment I don’t do that. She also knew there was a bus heading to my house for another dck that I needed to get ( her other child). While I’m talking to mom dad is in the background saying ask her to go by our house and get him at the bus stop. She doesn’t say anything about it but he’s repeatedly saying it in the background. We get off the phone and then the dad calls. He asks if I left the school and I say yes I’m waiting for the bus (siblings bus)to get here (special needs bus pulls up at my door for drop off and pick up). Dad say well that child will be ok on the porch for a few minutes, but the kindergarten dck needs to be picked up so would I go get dck. I immediately reply that’s illegal and no I’m not doing that. Dad says my kids about to be out there alone and I’m asking for it as a personal favor for me. I reply I don’t do personal favors, I have other things to do and dad hangs up. I call the mom and they answer the phone, but say nothing. This is extremely disrespectful that they’re upset with me because they didn’t inform the right people at the school that he would be there for after care. They switch it all the time because they don’t want to pay the rate so other people will pick up and drop off to me. I immediately began preparing for termination at pick up because dad has a violent history with mom and was disrespectful to me, so I’m not sure what his next actions would be. About an hour and a half later dad shows up at the Daycare to get the 2 Daycare kids that I have. I ask if mom is with him and he says yes she didn’t want to come in. I then say well I need to speak with her I need her to come in. This is because my contract is with her not him so I need to term with her. He has his phone in his hand and replies to me she said she’s not coming in, you can call her though. I say okay no problem. He sends the kids to the car and stays inside and closes the door behind him (he’s still in the Daycare). He then says umm what are we gonna do about this bread, I say what are you talking about and he starts demanding that I give him money back because they had to go get dck and I didn’t pick dck up from school. I say dck wasn’t at school and I don’t owe you anything. He says owe your gonna give me back my money I paid, I need to get that bread back. I explain my contract is not with him, I requested her to come in and she didn’t want to, we have nothing to talk about and then said your children are outside so you no longer have a right to be in here so get out, she’s welcome to come talk to me. He stands in the doorway and tells her to come in and again I tell him to get out, he goes out mumbling stuff and I close and lock the door. She knocks and I let her in. I explain that I’m terminating care immediately because he was disrespectful and I don’t provide care to families that behave that way, I don’t want that in my Program. I hand her the notice to sign and she says I’m not signing nothing. So I say that’s fine and hand her the youngest dck items in a bag and a copy of the letter and open the door and she walks out. I contact the voucher program to let them know I Immediately termed the family. Mom did not say anything to me when i was speaking to her at the Daycare other than she wasn’t signing nothing, but text after she left that I didn’t have the kids till 7 so basically I owe her money back and then asking about getting the deposit that she never paid in full. The state paid a portion of her deposit and it’s in my policies that it’s non refundable. I am however worried that the dad may try and retaliate based on his last behavior with her around Xmas eve. She went Xmas shopping for the kids and he didn’t want to watch them and didn’t want her to buy them anything so when she returned home he chased her around with a knife and slashed her tires. At this point what should I do and what should I expect.
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