KidKare-UGH!

[AmyKidsCo]

I use Safari and every so often there's a message that says basically "We noticed you're using Safari. You may have issues and should switch to Chrome." I just ignore it and haven't had any major issues for a while.

[Alwaysgreener]

I do the same that you do, entering all at the end of the month. This month, though, I didn't get started until yesterday, and with all the issues, I finally gave up and decided that my sanity and getting some sleep were worth more than one month's worth of reimbursement, so I submitted only a few days' worth.

I will try Edge and see if that works better for me!

BTW, when I finally spoke to someone on the phone, they said that they had NEVER heard of this issue before (lots are having the same problem). I told them that I informed them of the issue in September AND October, but never received a response. So, they said they would try to get someone to take care of my open tickets and fix the issue.

My guess is that there ticket submission system has issues that need to be fixed too.

[Alwaysgreener]

That's weird, too. :confused: I have only used firefox with MMK since I started with. ::

I will download edge and give it a try, too. Anything critical I should know before before I have firefox, chrome and edge at the same time? Bad idea?

If you have Windows than you should already have Microsoft Edge, unless you have a really old computer like Vista or xp version. Then you should have Internet Explorer. Most likely if you have an older computer Edge won't be compatible.
If you have a Mac, then I am not sure that Edge will work on your computer unless Microsoft offers a Mac download.

[Cat Herder]

If you have Windows than you should already have Microsoft Edge, unless you have a really old computer like Vista or xp version. Then you should have Internet Explorer. Most likely if you have an older computer Edge won't be compatible.
If you have a Mac, then I am not sure that Edge will work on your computer unless Microsoft offers a Mac download.

You are right, Thank you! I never noticed it because it was not on my desktop. :: I dragged it up. Me and tech barely cohabitate. :: Thank you.

There is a tab for Cortana, too. No idea what that is. Off to check.

[Blackcat31]

There is a tab for Cortana, too. No idea what that is. Off to check.

That is Microsoft's version of Siri

Your digital assistant

https://support.microsoft.com/en-us/help/17214/windows-10-what-is

[Leigh]

My sponsor called this morning. She is, at a minimum, as frustrated as I am with KK. She says that she has spent many hours on the phone with them trying to help individual providers and has never seen success with anything. She is completely disgusted with them releasing a product that obviously wasn't ready for use-entire month's of claims disappearing, times changing on their own, people being unable to log in/stay logged in, and more.

Her recommendation was to clear history and cookies before trying to use KK, she said that a couple of providers told her that this solved their issues. She asked me to report back to her with anything else that I hear that might work (I did tell her about Edge). I feel sorry for this poor woman-she spends all day listening to us complain about something that she is just as upset with.