My New Licensor Is An IDIOT

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  • daycarediva
    Daycare.com Member
    • Jul 2012
    • 11698

    #16
    Originally posted by Meeko
    I must stop complaining and count my blessings being in Utah. While not perfect, they have changed a LOT over the past years. We can now digitally send all paperwork and actually SEE it in our file. So they can't say they don't have it.

    All the licensers are reasonable for my area. I actually have the head honcho for my licenser at the moment (they rotate every two years) and she is SO cool. She's been at this for eons and is so laid back and awesome. She completely understands that some of the regs are pure nonsense and says so. I love her!

    But Utah used to be AWFUL. "Us versus Them" attitude, regs that could be interpreted several ways etc etc.

    But we complained and demanded change and we got it.

    So hang in there, document everything and complain when you know you are right. They will change for the better eventually!
    I WISH!!! We JUST got the ability to email in our food program information. Most providers in my area still have to paper and pen it, and MAIL it in. I can't even scan in and email documents.

    I have spent over $10 in postage fees ALREADY, because everything has to be in a manilla envelope, too.

    Originally posted by MarinaVanessa
    They don't have government issued email addresses for business use??? You guys are working with a department living in the dark ages
    They do--- but he prefers phone and face to face. Well, the office is over an hour away from me and he works bankers hours and apparently 'from home' is ok. There is no one else I can speak to, and I DOUBT he's getting the forms I am mailing him because he isn't in the office, so it wouldn't do me any good to talk to someone else anyway.


    SO FRUSTRATED!

    I really love my current registrar and wish I could just take her with me when I change modalities.

    Comment

    • DaveA
      Daycare.com Member and Bladesmith
      • Jul 2014
      • 4245

      #17
      Originally posted by daycarediva
      When I called today after leaving him a voicemail, I called the main office line, and I guess he is working from home?? The secretary said he doesn't like to give out his email.

      Um, how am I supposed to reach him? She said he checks his voicemail from home.
      That would be the point for me I'd me telling the secretary to either give me the email, get him on the phone and conference the calls so I could talk to him, or speak to a supervisor. I understand if he has an emergency/ illness and is unavailable, but not giving out his WORK email or returning calls to me would be the point that I would want someone else helping to meet the deadline THEY impose.

      Comment

      • midaycare
        Daycare.com Member
        • Jan 2014
        • 5658

        #18
        Originally posted by daycarediva
        Thanks guys.

        I am giving him until tomorrow.

        I am a total stalker and checked out his social media and it appears he has a sick kiddo at home.
        As a stalker myself, I'm impressed with your even thinking to social stalk this person. Most impressive. I mean, i've stalked potential clients, but never state reps.

        Comment

        • Meeko
          Advanced Daycare.com Member
          • Mar 2011
          • 4351

          #19
          Originally posted by midaycare
          As a stalker myself, I'm impressed with your even thinking to social stalk this person. Most impressive. I mean, i've stalked potential clients, but never state reps.
          I stalk everyone LOL! It has many times helped me understand a situation. Once had a licensor that was very "sharp". I found out she was dealing with some VERY hard problems at home and made me understand why she wasn't Miss Cheerful all the time. She was always professional and never rude, just "distant".

          Comment

          • daycarediva
            Daycare.com Member
            • Jul 2012
            • 11698

            #20
            Originally posted by DaveA
            That would be the point for me I'd me telling the secretary to either give me the email, get him on the phone and conference the calls so I could talk to him, or speak to a supervisor. I understand if he has an emergency/ illness and is unavailable, but not giving out his WORK email or returning calls to me would be the point that I would want someone else helping to meet the deadline THEY impose.
            I spoke to the secretary this morning. He was in the office yesterday and today. No phone call. No nothing. I requested a new person. Secretary has the manager call me back. She's trying to say a new rep would require all new paperwork. I said to look into it, because I HIGHLY doubt that!!

            Originally posted by midaycare
            As a stalker myself, I'm impressed with your even thinking to social stalk this person. Most impressive. I mean, i've stalked potential clients, but never state reps.
            I always stalk my state reps! Honestly, can't believe I didn't do it the minute I got his name. ALL of the state people I work with have been invited to my daycare social media pages, too. ::

            Comment

            • midaycare
              Daycare.com Member
              • Jan 2014
              • 5658

              #21
              Originally posted by Meeko
              I stalk everyone LOL! It has many times helped me understand a situation. Once had a licensor that was very "sharp". I found out she was dealing with some VERY hard problems at home and made me understand why she wasn't Miss Cheerful all the time. She was always professional and never rude, just "distant".
              That's an important lesson to learn - I always tell DS when he complains about people's attitudes that you just never know what is going on in their lives to make them act that way!

              Comment

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