How To Fix This - Late Drop Off, No Communication

[flying_babyb]

We have a hr policy at work. If your a hour or more late, Your denied and turned away. We had a family last weekend who was two hours late (9am scheduled showed at 11) and expected us to take them (4 kids). Hate when people cant fallow policy

[Mom2Two]

It only really bugs me when it's the first drop off or last pick up. I've got other things to do!

[SunflowerMeadow]

I've been sleeping in lately for this reason

[HL0605]

I sent an email to everyone this weekend letting them know that I was instituting a new 9:45am drop off cut off time. I let them know that if they were needing to drop off later than that they would need to contact me in advance to arrange a mutually agreeable drop off time.
DCM responded letting me know that they would "do their best" to make sure dcg is up from her morning nap and dropped off by 9:30am. Fingers crossed that this fixes the problem.

[daycarediva]

i sent an email to everyone this weekend letting them know that i was instituting a new 9:45am drop off cut off time. I let them know that if they were needing to drop off later than that they would need to contact me in advance to arrange a mutually agreeable drop off time.
Dcm responded letting me know that they would "do their best" to make sure dcg is up from her morning nap and dropped off by 9:30am. Fingers crossed that this fixes the problem.

good luck!